Bewertung
3,2
Durchschnittlich · von 5 Sternen
Elektronikunternehmendrufire.com
Drufire Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
5
0 in den letzten 12 Monaten
Elektronikunternehmen
20%
Anteil 5-Sterne-Bewertungen
Bewertungen (5)
0 in 12 MonatenIhre Stimme
Erfahrung zu Drufire schreiben
Kelvin Owen
Verifizierte Bewertung
Dru Global 70 produces unpleasent odour and no qualified experience to offer support
We've had a DRU Global 70 fire for nine years. It looks great and feels like a high-quality product. However, there's a significant drawback. We can't use the fire for more than 30 minutes because it starts producing an overpowering odour that gives us headaches. The installation engineer has looked at the problem three times but couldn't find a solution. So, each winter, we use it until the headaches start. We've contacted DRU's customer service, their engineer, and all the approved suppliers in our area to rectify the issue. Unfortunately, the recommended suppliers are struggling to employ experienced gas engineers. DRU's engineer, who is far from the North East of England, is unwilling to travel. We've had phone conversations and tried their instructions ourselves, but without success. As a result, we have a fire that doesn't function properly and no qualified person to solve the problem. I've even offered to pay for the engineer to fix it. I haven't given a one-star review because I don't believe the issue is entirely DRU's fault. It's also due to their lack of a support team or network capable of working on their fires. So no matter how much money I am willing to spend there is no one capable of resolving the problem. I must add. I reccommended Dru fire to my neighbour and some of our clients and they have had no issues with their fires. The fires were installed by the same engineer.
0
Vic G
Verifizierte Bewertung
When the fire works it is good, however..
When the fire works it is good. However trying to operate the fire through the App which is on an i-phone13 running 17.3.1 the App is patchy. Sometimes it works, sometimes it doesn't. I've had Gateway Error also Configure Fire.I've been it touch with DRU but the problem hasn't been resolved. Just about given up on the App and reverting to the supplied remote control.
0
Katharina Kunkel
Verifizierte Bewertung
Horror
Horror. Kennen ihre eigenen Geräte nicht und haben technisch auch null Plan. Komplett verschwendete Zeit.
0
Steve
Verifizierte Bewertung
Thought we had made a mistake
We felt we had bought a very good fire, and think we did. However we had 3 separate problems in the beginning and I have to say they were dealt with very professionally and on time by the same technician (Joe), who was brilliant at his job and very explanative to why the problem persisted. It was one of those problems that need to be watched for a period to understand why it was happening. Since Joe`s last visit the fire has worked perfectly every time we have used it, we would certainly buy another fire from this company. Joe is a credit to the company.
0
Dave P
Verifizierte Bewertung
Very Poor aftersales service.....
Very poor after sales service. Have had two issues - first dealt with ok, but second problem has proved impossible to get it resolved so far. Apparently only one person covering whole of Ireland!!! Wholly unacceptable and disappointing as thought I was buying a quality product.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Drufire
Elektronikunternehmen-Ranking →Häufige Fragen zu Drufire
Ist Drufire seriös?
Für Drufire liegen bisher 5 öffentliche Bewertungen vor (3,2 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Maschweg 38, 49324 Melle, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat Drufire seinen Sitz?
Drufire hat seinen Sitz in Maschweg 38, 49324 Melle, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Drufire gibt es?
Die bestbewerteten Anbieter in der Branche Elektronikunternehmen sind Power (4,2 von 5), DsGarage (4,9 von 5), Dtushop (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Drufire beansprucht?
Nein. Das Profil von Drufire ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Drufire hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Drufire auf Bewertungen?
Drufire: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Drufire negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.