Bewertung
2,1
Mangelhaft · von 5 Sternen
2,1von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
15 in den letzten 12 Monaten
Reisebüro
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Badr Raja
One of the worst airport transit experiences I've ever had My review is about Dubai Airport's ground services, not the airline. The flight itself was fine. My complaint concerns what happened from the moment I landed in Dubai while transiting from Islamabad to Manchester on 10 July. As a passenger who requires wheelchair assistance, I expected the support that had been arranged for my journey. Instead, I felt I had to repeatedly explain and justify my need for assistance. The member of staff assisting me appeared reluctant to take me all the way to my departure gate, causing unnecessary stress and anxiety during my connection. What made the experience even more upsetting was the attitude of several airport staff. I found them dismissive, impatient, and lacking the professionalism and courtesy that you would expect at one of the world's busiest international airports. Many staff addressed me in Urdu after assuming I was of Pakistani heritage. While I appreciate attempts to communicate in a language passengers understand, I found the tone to be abrupt and discourteous. Speaking a passenger's language should help them feel welcome, not uncomfortable. By the end of my transit, I was left with the genuine impression that, as a passenger of Pakistani heritage, I was not treated with the same level of respect and dignity that every traveller deserves. Whether intentional or not, that was how the experience felt to me. Dubai Airport has an international reputation for excellence, which is why this experience was so disappointing. I hope the airport reviews its ground operations, particularly wheelchair assistance, customer service, and staff training on respectful communication and equality of treatment. No passenger should leave an airport feeling unwelcome, especially when they are relying on accessibility assistance.
anum hassan
The staff is extremely rude particularly their local arab staff. I have been to multiple airports and many countries. The experience at this airport was bad and I don't understand what all the hype is about; it is just a standard airport. Arrogant people. I will never go to Dubai for holidays after what I experienced.
Free car tips
Jeg reiste med min mor på 81 år gammel den 5 juni fra Oslo og tilbake 27 juni. Mamma hadde bestilt rullestol hele veien fra Oslo via Dubai til Islamabad, vi har ikke hatt noe problem både i Oslo eller i Islamabad, fikk problemer og opplevd maktløs på flyplassen i Dubai, ikke noe hjelp der og måtte tryggle etter en rullestol, for å få assistanse måtte Mamma gå flere hundre meter, hun bruker krykker og det tok lang tid for oss og hun ble veldig sliten, da vi var på vei tilbake fra Islamabad via Dubai videre til Oslo opplevde vi samme problem, Mamma måtte gå fra boarding til flyet og det var frekke folk som sto på skranken og ikke ville hjelpe oss. Reiser du med eldre folk eller familie som trenger assistanse så fraråder jeg på det sterkeste å bruke Dubai internasjonale flyplass, deres tur kommer å bli ødelagt og dere kommer å angre å ha brukt denne flyplassen.
Sanooj Kumar
One of the best airport and their service is very good
RonakKh
One of the finest airports but have to wait too long for the language, when everything is automated then why not this system..overall really like the ambience
Typische Antwortzeit unter 24 Stunden.
Dubaiairports erreicht aktuell 2,1 von 5 Sternen aus 30 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: AE, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Dubaiairports im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 30 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Dubaievisaexpress (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Dubaiairports ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Dubaiairports hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Dubaiairports: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.