Bewertung
1,2
Schlecht · von 5 Sternen
Fachgeschäft für Haushaltsgerätedyson.co.uk
1,2von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
1.204 in den letzten 12 Monaten
Fachgeschäft für Haushaltsgeräte
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Jade Brown
Shocking customer service. My machine of 1 year had broken the whole cyclinder failed… telling me to wait 10 working days for a new cyclone part. Not good enough should be next day espcially whilst I waiting days for a response. I suffer ocd so this is no Good for me the person on the message just says the same thing over n over again. For a massive company like this the service is shocking …. Will never buy a Dyson again.
Aleksandra Czykalo
Wrong part delivered and I never received my refund after sending the part back. Massive scam.
Anna
Awful customer service. £350 vacuum cleaner broke. Rang customer service, when eventually answered the lady, as lovely as she was, spoke poor English so struggled to understand the problem. Eventually arranged for someone to pick it up and repair. I have to wait 15 days before it can be picked up, a further 7 days for it to be possibly repaired and then who knows how long before it is returned. Just a laugh really won’t ever buy a Dyson again, isn’t even that good a vacuum cleaner when it is working, certainly not worth the money. Would most definitely not recommend
Georgie
I would give 0 if I could! Extremely disappointing and absolutely not worth the money. I bought a Dyson thinking I was paying for premium quality, reliability, and good customer service. Instead, I got an incredibly expensive product that didn’t even last two years. The problems started with the device randomly cutting out while in use, then coming back on after some time. This kept happening intermittently, then it has completely stopped working and won’t turn on at all. What makes this even more ridiculous is that the Dyson was used very rarely — roughly once a month, if not even less. For a product at this price point, I find it completely unacceptable for it to fail in under two years, especially with such minimal use. And then comes the customer service. I have tried contacting Dyson and I am not getting a proper response. The repair cost they are asking for is also outrageously expensive. At these prices, I would expect a company that actually stands behind its products and provides proper support when something goes wrong. Honestly, I do not understand the hype anymore. You are paying an enormous amount of money largely for the Dyson name and branding, while the actual reliability and after-sales service have been extremely disappointing. Very expensive product. Poor reliability. Terrible customer service. Ridiculous repair costs. I genuinely regret buying it and I absolutely do not recommend Dyson. Save your money and buy something from a brand that actually values its customers and stands behind the quality of its products.
Paul King
Complete rubbish now, I was advised by the Dyson salesman himself to buy a Samsung Jet 60, and I'm so glad I did.
Typische Antwortzeit unter 24 Stunden.
Dyson UK erreicht aktuell 1,2 von 5 Sternen aus 38.512 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Tetbury Hill, SN16 0RP Malmesbury, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Dyson UK im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 38.512 Bewertungen. 1.204 davon stammen aus den letzten 12 Monaten.
Dyson UK hat seinen Sitz in Tetbury Hill, SN16 0RP Malmesbury, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Fachgeschäft für Haushaltsgeräte sind ao.com (4,9 von 5), Currys (4,4 von 5), Cdiscount (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Dyson UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Dyson UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Dyson UK: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.