Bewertung
4,5
Gut · von 5 Sternen
Mietwagenanbietereastcoastcarrentals.com.au
East Coast Car Rentals Erfahrungen
4,5von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
808
82 in den letzten 12 Monaten
Mietwagenanbieter
72%
Anteil 5-Sterne-Bewertungen
Bewertungen (808)
82 in 12 MonatenIhre Stimme
Erfahrung zu East Coast Car Rentals schreiben
Alessandro Parrinello
Verifizierte Bewertung
Stay away from this scam.
Stay away from this scam. Besides giving me a smaller car than I booked, they charged me the full liability amount for a small scratch someone had intentionally made on one of the doors, without providing me with any estimate for repairing the damage. Furthermore, they didn't respond to my emails informing them of the incident and asking for instructions (even though I had filed a report with the local police anyway). Worst of all, after checking in, at least two agency employees told me the superficial scratch was nothing and that I could leave without worrying. To confirm this, they initially sent me a check-in report formally stating that the exterior of the car was fine, only to send me another one later complaining about the damage and simply informing me that I would be charged the full liability amount. Avoid them if you don't want to be scammed. I've never had such a terrible experience with a car rental.
0
Julie Gould
Verifizierte Bewertung
From pick up to drop off we cannot…
From pick up to drop off we cannot fault the service.(Cairns) I booked direct and was able to pay full insurance direct at the time. The pick up was absolutely no wait and organised, the driver knew exactly who he was there to collect, we got an express ticket as we had booked direct and went straight to the counter, the Friendly helpful staff member, walked us to the car and made sure we were ok. Car ran smoothly and at drop off it was pick up in reverse, fast and efficient! Cannot fault them, which is probably the first time I’ve ever said this about a car rental company! Excellent service
0
Tim Jackson
Verifizierte Bewertung
Very very smooth collection and return…
Very very smooth collection and return process. Excellent staff. Helpful and friendly. Vehicle was excellent.
0
ann morales
Verifizierte Bewertung
When I left my phone in the car
When I left my phone in the car, Adelaide East Coast Car Rentals could not have been more helpful. They got it back to me in Queensland quick-smart. Previously, a few years ago, I did the same thing with my wallet and they made an emergency dash to the airport to get it back to me before my flight left. Thank you so much, guys. Next time, I'll try to make sure I've got all my stuff!
0
Austin Wang
Verifizierte Bewertung
Absolute Zero Safety Standards & Shocking Service
East Coast Car Rentals operates with zero maintenance standards and zero regard for customer safety. I chose their subscription service to save money while waiting a month for my new car to arrive, expecting a spacious, modern vehicle as advertised. Their website clearly pictured the new 2021 redesigned model. Instead, I was handed an old, pre-2021 Kia Sportage (Rego: 708CJ7) with over 90,000 km and no Apple CarPlay—a complete bait-and-switch. Right before returning it, the battery died completely, wasting an entire day waiting for RACV roadside assistance. I was then forced to drive non-stop for 45 minutes just to charge their faulty battery. When I reached out, customer service says they cannot help due to its subscription vehicle, claiming the "subscription department was not available during weekend." It is the same company—what is the point of customer service if no one takes responsibility of the subscription vehicles? I wasted hours driving to the airport to swap cars, only for the replacement 2024 Hyundai Kona (Rego: 511LK6) to be even worse. The tyre pressure light came on within just 1–2 days. When confronted, customer service sent a "pre-check photo" as proof, which literally just showed an open door on the dashboard rather than tyre pressure levels. This proves they perform zero safety checks before handing over vehicles. The most critical hazard occurred during recent heavy rains at night. The windshield was coated in an extremely thick oil film. When I used the wipers, the glass became completely blurred with blinding glare, totally obscuring my view of the road. Panicked, I had to pull into a gas station just to buy washer fluid myself. They don't even bother refilling washer fluid or cleaning glass oil films.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 51 % der negativen Bewertungen.
Alternativen zu East Coast Car Rentals
Mietwagenanbieter-Ranking →Häufige Fragen zu East Coast Car Rentals
Ist East Coast Car Rentals seriös?
East Coast Car Rentals erreicht aktuell 4,5 von 5 Sternen aus 808 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (P.O. Box 2560, 4215 Southport BC, AU) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden East Coast Car Rentals?
Kundinnen und Kunden bewerten East Coast Car Rentals im Schnitt mit 4,5 von 5 Sternen („Gut“) auf Basis von 808 Bewertungen. 82 davon stammen aus den letzten 12 Monaten.
Wo hat East Coast Car Rentals seinen Sitz?
East Coast Car Rentals hat seinen Sitz in P.O. Box 2560, 4215 Southport BC, AU. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu East Coast Car Rentals gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von East Coast Car Rentals beansprucht?
Nein. Das Profil von East Coast Car Rentals ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann East Coast Car Rentals hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet East Coast Car Rentals auf Bewertungen?
East Coast Car Rentals: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann East Coast Car Rentals negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.