Bewertung
1,9
Mangelhaft · von 5 Sternen
Sicherheitsausrüstungsgeschäften-uk.ring.com
1,9von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
66 in den letzten 12 Monaten
Sicherheitsausrüstungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ronald Payne
When yoy phone rung now the AI service is horrendous. Since the 7th of August I had a faulty camera which needed replacement instead of sending me an outdoor camera they sent me an indoor . I returned it back by DPD because the UPS shops dont give you a SMS TEXT saying received.I phoned and told them they sent me the wrong camera and they send another one that was wrong. Each time I phoned them several times they all gave me different answers I was told I was getting a refund on the faulty replacement camera which was dis continued. I have spent 15 hours since the 7th of August on the phone and the people in the billing dont have a clue how to settle my problem. The customer service is very poor and in the process to writing to the ombudsman to report this company. I have tried to speak to a senior manager but they try to avoid it. I regret buying their products Today is the 28th of August and my problem has still not been sorted out
Ronald Payne
The service from ring customer service is horrendous with AI . I needed a replacement camera and they made me pay for it sending the wrong one When I wanted to complain to a manager I was told it would take 48 hours. I am not happy with this company and shocked to read the bad comments.
Jen Corbett
Terrible product - never last more than a few years, are not built to withstand any weather. Basically, designed for landfill. Customer service is terrible - sent me to email an entirely different company (who said they keep doing it, and it's very frustrating for them!). Actively seeking to replace with a better product!
MARK H
I sent back a replacement camera at the end of June and it took 5 weeks to get a replacement, and when it arrived, it came with no battery pack as they sent the incorrect plug in cam, now they are telling me they are nil stock with their own battery packs in the warehouse, yet I can buy one on Amazon who own Ring to come the next day. They are truly a shocking shower to deal with, appalling back up with dreadful customer service staff. Deserves a zero star if possible.
P Stone
been having problems scrolling back on my security camera which I bought over a month ago it kept jumping an hour and missed the bits I wanted to see, rang ring spoke to an AI guy when he or it could not help was transferred to the the technical dept, spoke to a real guy and Im sorry to say I could barely understand him kept having to say sorry could you repeat that, got so frustrated gave up knowing I had wasted my money. Buyer beware, Would not recommend sorry I bought it.
Typische Antwortzeit unter 7 Tagen. Beantwortet 12 % der negativen Bewertungen.
Ring UK erreicht aktuell 1,9 von 5 Sternen aus 1.424 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Ring UK im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 1.424 Bewertungen. 66 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Sicherheitsausrüstungsgeschäft sind STRAUSS (4,8 von 5), Verisure Alarms UK (4,6 von 5), EVVA Sicherheitstechnologie (2,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Ring UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ring UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Ring UK: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.