Bewertung
1,5
Mangelhaft · von 5 Sternen
Energieanlagen und -lösungeneonenergy.com
E.ON UK Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
65.682
425 in den letzten 12 Monaten
Energieanlagen und -lösungen
8%
Anteil 5-Sterne-Bewertungen
Bewertungen (65.682)
425 in 12 MonatenIhre Stimme
Erfahrung zu E.ON UK schreiben
Mark H
Verifizierte Bewertung
Customer service terrible
The website is difficult to navigate. It doesn't show usage. I've had 3 bills of over £160 due to pay another on 6th sep. Even though I'm £350 in credit and last month's bill was £31.00. when I ask them to reduce the DD, they said they'd reduce it to £145 DD, I asked for funds to be returned and they said it would take 3 weeks and they'd only refund just over £100. I also have 16 solar panels and they'll only pay what is generated after 12 months. Absolutely terrible so I'm off to Octopus, never to return.
0
Andrea Hinkson
Verifizierte Bewertung
Disgusting customer service for priority clients
My mum and younger brother are supposedly on their priority list due to my mum's age and health and my younger brother having learning disabilities and additional health issues. The gas meter has an error-failed battery showing. My mum had Vico homes as she thought it was the boiler..They highlighted the risk. We contacted Eon who said that they were not going to send anyone until Tuesday. The situation was explained and we had to send a photo of the issue. We then phoned again. It was explained all the issues and they have stated that they could not get an engineer as National Gas (who supposedly supply the engineers) are closed today but open Bank Holiday Monday. The first time my mum has really needed their assistance and they were nowhere to be seen. I do not know how they have a high score for working with vulnerable adults but it is not deserved in my opinion. I would recommend going with any other supplier.
0
Mr & Mrs Taylor
Verifizierte Bewertung
Why do standing charges go up just…
Why do standing charges go up just because gas and electric go up?
0
Mr Lount
Verifizierte Bewertung
As pensioners
As pensioners, we prefer to read our gas and electricity meter readings weekly and submit them on the E-On app. I am curious as to why now I'm having to ring E-On to see what our updated balance is, whereas at one time it only took a few hours for it to update. What's changed???
0
AABastoni
Verifizierte Bewertung
Terrible company to be a customer of!
Terrible company to be a customer of!! I moved in to a new build flat on March 18th, 2026. To my surprise, I found out the electricity smart meter was faulty as it was flashing red lights and I was being billed on estimates. So I contacted E.ON on the first week of April to ask if they can replace the meter (which belonged to them anyway) and they agreed to do so but sent out an engineer a month later on the 8th of May to replace the meter with a new one to fix the problem. To my surprise, the engineer (contracted) didn't do anything but rather just installed an in-home-display (IHD) device and told me my electricity meter will be working fine now which was a complete lie! The meter was still faulty I was still billed on estimates up until I moved out on the 24th of July. Honestly an incompetent company to deal with and I wouldn't recommend anyone to switch to them. I asked for a £40 refund based on the govt/ombudsman standards/procedures in July but the matter is still ignored by E.ON to this day!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu E.ON UK
Energieanlagen und -lösungen-Ranking →Häufige Fragen zu E.ON UK
Ist E.ON UK seriös?
E.ON UK erreicht aktuell 1,5 von 5 Sternen aus 65.682 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Westwood Business Park, CV48LG Coventry, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden E.ON UK?
Kundinnen und Kunden bewerten E.ON UK im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 65.682 Bewertungen. 425 davon stammen aus den letzten 12 Monaten.
Wo hat E.ON UK seinen Sitz?
E.ON UK hat seinen Sitz in Westwood Business Park, CV48LG Coventry, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu E.ON UK gibt es?
Die bestbewerteten Anbieter in der Branche Energieanlagen und -lösungen sind EDF France - clients particuliers (4,7 von 5), Hive (4,1 von 5), Enpal (4,2 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von E.ON UK beansprucht?
Nein. Das Profil von E.ON UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann E.ON UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet E.ON UK auf Bewertungen?
E.ON UK: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann E.ON UK negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.