Bewertung
2,8
Durchschnittlich · von 5 Sternen
Büromöbelhändlereu.libernovo.com
2,8von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
17 in den letzten 12 Monaten
Büromöbelhändler
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Thang Nguyen Xuan
Der Stuhl ist fantastisch! Ich bin sehr zufrieden, 9,5/10. Der Versand war etwas langsam.
Oleksandr Derkach
Three different shipping dates in one week/one month — and a date they claim I was shown that never existed Ordered the Maxis Airflow on 14 August, €1,852.59 paid in full. The product page on 10 August stated Maxis orders would begin shipping from 15 August, fulfilled sequentially by purchase date. I ordered one day before shipping was due to start. Support's first reply: shipping "around next week", all pending orders complete by end of August. No mention of a pre-order. Support's second reply, days later: my order is a pre-order shipping in "late September", and this date was "based on the information shown on the product page at the time of your purchase". It was not. The Internet Archive capture from 10 August shows no such date anywhere on the page. Their published shipping policy still promises dispatch within 48 hours and delivery in 5–8 business days, and contains no provision for pre-orders at all. It is dated April 2025 and written throughout about a different chair. I have no opinion on the product — I have never received it. But being given three different dates in one week, and being told a date was displayed to me when it verifiably was not, is not something I can recommend anyone risk €1,800 . Order #9481. I will update this review if they resolve it.
JG
Delivery info was very good and up-to-date. Quality of the StepSync I got was better than expected, hopefully it lasts a long time!
Bartek Pień
The chair itself deserves praise. The Omni Pro is comfortable, the motorized lumbar support and dynamic backrest work as advertised, and delivery from the EU warehouse was fine. If I were rating the product alone, it would be 4-5 stars. The one star is for how LiberNovo treats business customers. I bought as a VAT-registered company and provided my valid EU VAT number before the invoice was issued. The goods ship from their warehouse in Germany, so under EU VAT rules (Article 138 of the VAT Directive) a B2B sale like this must be zero-rated with the reverse charge. Instead, LiberNovo charged me Polish 23% VAT (EUR 197.28) under their German VAT registration and refused, three times in writing, to issue a correct B2B invoice. They openly state their system does not support reverse charge invoicing for business customers at all. The result: as a business buyer you pay VAT you cannot deduct or recover anywhere. On a EUR 1,000+ order that is real money lost. Customer service was polite but only sent template answers and never escalated the issue, despite a clear, documented legal basis. I have reported the practice to the German and Polish tax authorities. Buy the chair as a private person and you will probably be happy. As a company, be aware you will overpay by the VAT amount with no way to reclaim it.
Andrea Piccotti
Ho acquistato una Omni Pro effettuando pure il versamento Early Bird in prenotazione prima che uscisse. Dal 19 giugno sto ancora aspettando la consegna, che con più mail mi è stata posticipata sino a fine luglio. La trovo una cosa vergognosa.
Für LiberNovo EU liegen bisher 17 öffentliche Bewertungen vor (2,8 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: Deutschland, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Büromöbelhändler sind Oak Furnitureland (4,9 von 5), daals (4,1 von 5), Viking Direct (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von LiberNovo EU ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann LiberNovo EU hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
LiberNovo EU lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu LiberNovo EU liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.