Bewertung
4,5
Gut · von 5 Sternen
OUKITEL POWER EU Erfahrungen
4,5von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
100
81 in den letzten 12 Monaten
Unternehmen
83%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
81 in 12 MonatenIhre Stimme
Erfahrung zu OUKITEL POWER EU schreiben
Carlos Serra
Verifizierte Bewertung
The EP2500 is fantástic and Oukitel…
The EP2500 is fantástic and Oukitel send the item very quikly and easy. Thanks for this oportunity.
0
Gábor Mikolás
Verifizierte Bewertung
Wrong cable
The product arrived in a short period, rouhgly 4 -5 days. So i was satisfied with it. I ordered 2 solar panels with the 5000 pro, and one of the solar panel's cable was wrong, because the pin in the cable's socket was too far, and it did not reach the solar panel's connector pins. I would like to order new one it was not possible because the customer service said the cable is okay...:) I still don't now how do thex think it is okay... I have to push the cable with high force to sometimes charge the battery.... So they just said it is okay, so i had to cut 2 mm from the connector and now it is working. Okay i solve it but i don't think that i have to "diy" the connector if i buy 2.700€ battery... Fortunately this connector is not standard one, so it is impossible to buy it on the market, neither order from oukitel...
0
Panagiotis Skordilis
Verifizierte Bewertung
Defective Unit, Dismissive Support, and Disappearing Act – A Cautionary Tale
I purchased the OUKITEL P1000E PLUS portable power station in June 2026, shipping to Greece. The unit arrived with five (5) confirmed hardware and firmware defects: 1. Dead pixels on the LCD screen. 2. Severe, high-frequency coil whine – continuous and piercing, even at 100% charge in UPS mode, making it unusable in a quiet office. 3. Endless charging loop – the unit never stops charging when plugged in at 100%, continuously micro-charging. 4. Flashing power button – a clear sign of an internal error. 5. Logic contradiction on the display – showing "UPS Mode" and "Discharge" simultaneously, proving a critical Battery Management System (BMS) failure. The Support Experience: I reported all these issues on the day of delivery (DOA – Dead On Arrival). OUKITEL's official response admitted that "a subset of units within this model indeed exhibits a common issue." However, instead of offering a proper solution, they offered: * A laughable €40 compensation to keep a defective unit. * An "upgrade" to a more expensive model, requiring me to pay an extra €275 for their own manufacturing defect. They completely ignored the critical safety and technical evidence I provided (audio recordings, screenshots) and refused to provide a prepaid return label. The Result: I was forced to open a dispute with Klarna (my payment provider). Klarna reviewed all the evidence and ruled entirely in my favor, cancelling the remaining payments and refunding the amount I had already paid. I see I'm not alone – another reviewer (Garly Midil, US) sent his unit back and never got a refund. My advice: if you buy from OUKITEL, use a payment method like Klarna or PayPal that can protect you. Otherwise, you risk losing both your money and the product. Final Verdict: This company sells products with multiple defects, admits to them, and then blames the customer, offering "solutions" that are designed to extract more money. They will ignore you and hope you go away. If you value your time, sanity, and money – STAY AWAY from OUKITEL. Buy from a reputable brand like Anker, EcoFlow, or Jackery instead.
0
I. S.
Verifizierte Bewertung
Ich habe bis jetzt keine Rechnung…
Ich habe bis jetzt keine Rechnung bekommen, obwohl es ausgeschrieben war. Es war eine Anschaffung für die Firma Die Website schien außerdem, dass es ein deutscher/ amerikanischer Hersteller sei. Totaler Blöff! Die finale elektrische Messung der Kapazität der Powerstation steht noch aus. Jedoch ist jene im Vergleich zu Mitbwerbern sehr schwer und sperrig.
0
mr.one two
Verifizierte Bewertung
Support response time needs to improve
It’s all fun and games until you notice the missing battery capacity and try to make a warranty claim. After discovering that my P2001 Plus was not performing as advertised, I tested the actual capacity and found that it was only delivering around 50–55% of the advertised 2016 Wh. I contacted warranty support approximately nine months after purchase. Unfortunately, the initial warranty experience was very poor. My first contact went unanswered, and subsequent replies were slow and largely unhelpful. After several weeks, I still had no clear solution to the problem. I eventually posted a negative review here, after which Oukitel responded immediately and offered to replace the unit with a completely new, upgraded model. I have now received the replacement unit, so I am giving Oukitel credit for ultimately resolving the issue and providing an upgraded product. However, the fact that it took a public review to get a proper response leaves a bad impression of their warranty and customer support process. I will update this review again after I have had a chance to properly test the replacement unit. Update: Replacement received. Oukitel did ultimately resolve the issue by sending a new, upgraded unit - P2001 Pro. I appreciate that and have adjusted my rating accordingly. After testing the unit, I can confirm that everything seems to be in order.
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche.
CN
Häufige Fragen zu OUKITEL POWER EU
Ist OUKITEL POWER EU seriös?
OUKITEL POWER EU erreicht aktuell 4,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: CN, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden OUKITEL POWER EU?
Kundinnen und Kunden bewerten OUKITEL POWER EU im Schnitt mit 4,5 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 81 davon stammen aus den letzten 12 Monaten.
Ist das Profil von OUKITEL POWER EU beansprucht?
Nein. Das Profil von OUKITEL POWER EU ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann OUKITEL POWER EU hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet OUKITEL POWER EU auf Bewertungen?
OUKITEL POWER EU: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann OUKITEL POWER EU negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.