Bewertung
1,2
Schlecht · von 5 Sternen
Blumengeschäfteuroflorist.co.uk
Euroflorist Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
494
116 in den letzten 12 Monaten
Blumengeschäft
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (494)
116 in 12 MonatenIhre Stimme
Erfahrung zu Euroflorist schreiben
customer
Verifizierte Bewertung
★ Avoid like the plague
★ Avoid like the plague Ordered a Christmas bouquet with chocolates and a card for my 82-year-old mother, paid in full (€39.93 including €9.99 delivery) for delivery on 22 December 2025. Nothing was ever delivered: no flowers, no delivery attempt, no track-and-trace email. Eight months later, Euroflorist's own order-tracking page still showed the order had never reached the delivery stage. Days after the missed delivery, their system emailed me hoping the flowers had been well received, and asked me to leave a Google review. That is the link I am using now. Reporting it was a battle in itself: the "To Customer Service" link on their own order-tracking page simply does not work — tested in three browsers, with cookies cleared and tracker-blocking off. I only reached them through a link buried at the bottom of a marketing follow-up email. A refund came only after a formal complaint, and their reply described my order as "cancelled". It was never cancelled; it had been paid for and never been delivered. Beyond the non-delivery itself, my complaint raised, in writing: – correction of their file, which falsely records the order as "cancelled" — asked twice – a replacement bouquet for my mother, or a goodwill gesture — their choice – any evidence of delivery, if they maintained it was delivered – confirmation that the broken customer-service link had been reported internally Three replies from customer service, from two different agents, and not one of those points was ever addressed. Not one. Each reply was a template engaging with almost nothing raised; one asked a question my complaint had already answered in full. Whether that is poor customer service built into their business, bad attitude, laziness, or just poor training, I neither know nor care at this point. The final reply told me I had one month "after delivery of the flowers" to complain — flowers their own records show were never delivered — and that no favourable solution could be offered. At no point did anyone acknowledge that an elderly woman received nothing from her family that Christmas. Draw your own conclusions.
0
Ingrid Meucci
Verifizierte Bewertung
Shouldn't be awarded any stars at all
Shouldn't be awarded any stars at all. Awful service, ordered for next day delivery arrived on day later so recepient not at work as Saturday and won't get flowers until Monday by then they wont be fresh. Absoultely disgusting service. I paid £6.99 for delivery that was too late....stay away from this company. No email from customer service either....
0
Stephen Clark
Verifizierte Bewertung
My daughter ordered me some flowers for…
My daughter ordered me some flowers for my birthday on 8th August but they didn't arrive. After several enquiries as to why they hadn't been delivered they eventually arrived on the 11th. They were half dead sun flowers (nothing else) some of them were squashed flat and all of the leaves were wilted and dead. They haven't 'picked up' over night and will have to be thrown out today -12th.
0
Richard
Verifizierte Bewertung
More fool me for not reading all these…
More fool me for not reading all these terrible reviews. I ordered flowers at £48, vase and chocolates with premium delivery, whole order was around £84. The flowers arrived on time but were in poor condition and the box was battered. So I reported this, sent photos of which they agreed with me the condition was unacceptable. They offered replacement flowers which I was happy to receive for my wife. I explained we were going on holiday so could they be delivered after on a specific date. They agreed to this but now the delivery has not been made on time. As of right now they are 3 days late. I’ve requested a refund for the flowers so let’s see how that plays out. I’m disappointed in myself for not reading reviews as I would have not ordered through this company. Maybe if they find a better reliable courier service the business may improve. My advice to potential customers is shop elsewhere.
0
Kinga Lendzion
Verifizierte Bewertung
Najgorsza firma w dostarczaniu kwiatów…
Najgorsza firma w dostarczaniu kwiatów! Nie polecam! Kwiaty miały być dostarczone na 70 urodziny . Okazało się, że solenizant rano byl w sklepie więc kwiatów nie dostarczono . Zero kontaktu. Żadnego poinformowania, że ktoś był, żadnego awizo . Firma DHL pozostawiła kwiaty UWAGA w paczkomacie . Latem kiedy temperatura przekraczała 30 stopni!! Więc po co podajemy numer telefonu? Dlaczego kwiatów nie można było zostawić u sąsiada? Mało tego! Nie dostaliśmy żadnego kodu żeby odebrać zwiędłe już kwiaty . Przykre, że ta firma jeszcze funkcjonuje.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Euroflorist
Blumengeschäft-Ranking →Häufige Fragen zu Euroflorist
Ist Euroflorist seriös?
Euroflorist erreicht aktuell 1,2 von 5 Sternen aus 494 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Malmö, SE) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Euroflorist?
Kundinnen und Kunden bewerten Euroflorist im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 494 Bewertungen. 116 davon stammen aus den letzten 12 Monaten.
Wo hat Euroflorist seinen Sitz?
Euroflorist hat seinen Sitz in Malmö, SE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Euroflorist gibt es?
Die bestbewerteten Anbieter in der Branche Blumengeschäft sind Eflorist (3,4 von 5), Serenataflowers (3,7 von 5), Interflora UK (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Euroflorist beansprucht?
Nein. Das Profil von Euroflorist ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Euroflorist hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Euroflorist auf Bewertungen?
Euroflorist: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Euroflorist negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.