Bewertung
1,6
Mangelhaft · von 5 Sternen
Expedia Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
308
217 in den letzten 12 Monaten
Reise-Aggregator
7%
Anteil 5-Sterne-Bewertungen
Bewertungen (308)
217 in 12 MonatenIhre Stimme
Erfahrung zu Expedia schreiben
Braden Hollow
Verifizierte Bewertung
Not satisfied
Rented a hotel in may and is cancelled today just a week before i needed it.
0
marco santirocco
Verifizierte Bewertung
Servizio assistenza pessimo
Servizio assistenza pessimo. Ho cancellato una prenotazione con rimborso integrale nei tempi indicati dai termini della prenotazione e per un evidente errore nella gestione dell’operatività da parte dell’operatore telefonico non mi hanno più rimborsato il prezzo pagato e neanche l’utilizzo dei punti fedeltà usati a parziale pagamento dell’hotel. ***** Extremely poor customer service. I cancelled a reservation within the timeframe specified in the booking terms and was therefore entitled to a full refund. However, due to an obvious error in the way the cancellation was handled by the customer service representative over the phone, I was never refunded either the amount I had paid or the loyalty points I had used as partial payment for the hotel.
0
Ricardo
Verifizierte Bewertung
Please don’t trust this platform…
Please don’t trust this platform because your money is not secure they steal your money and using trickery. I reserved a hotel with the wrong date and at the hotel the receptionist told me that it was for the wrong date and she gave me a password to give to Expedia and payed once again to stay in the hotel that night but when I asked Expedia to reimburse my money for the wrong date but they said they couldn’t do anything about it to reimburse my money. Even though they are the middle entity. I am very upset with this company and you should not waste your money here!
0
Michael Warner
Verifizierte Bewertung
Do not trust a rental car booking…
Do not trust a rental car booking through Expedia. 8/29/26 I booked a rental cat with Dollar Rental through Expedia. This happened at 2:30 PM. I got a conformation email that said "Free cancellation within 24 hours of booking". By 3:15 PM the same day I had decided to cancel the trip for family reasons. I tried doing it online through my email and had no luck finding any way to cancel without setting up an Expedia account. I then finally found a customer support number and called them to cancel. The customer support rep told me no cancellations were allowed without a rebooking per the car vendor. They said I must pay a fee to cancel. I read the email to them several times and finally they said they would contact Dollar and try to cancel without a fee. I was amazed that they advertise free cancellation then try to make you pay a fee. I feel this is dishonest and taking business away from them is all we can do to fight back. I will also file a complaint with the BBB and and government agencies I can find if they deny my refund. I am pretty angry as you can tell. While I appreciate Expedia reaching out, referring me back to your website is where I started this chaotic journey. End of day Expedia made it very easy to make a reservation, but very, very hard to cancel it within the cancelation period.
0
Daniela Horsia
Verifizierte Bewertung
I would give them 0 stars if I could.
I would give them 0 stars if I could. Booked back in May flights and hotel to Montreal, flight was cancelled due to WestJet strike. I called expedia and the hotel, to cancel without any charge, I was sent an email that I will receive a refund 7-10 business days, its been over a month now and I still haven't received the funds. I called them and the hotel many times, they told me that I have to wait for the flight refund maybe for 2 billing cycles! I do not understand why is taking so long for them to process a refund. This company and the people working there, have no ethics, shame, or understanding to the customers needs. They have hidden fees and policies that they use for their convenience . Very disapointed with their service. Would not ever deal with them again.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 89 % der negativen Bewertungen.
Alternativen zu Expedia
Reise-Aggregator-Ranking →Häufige Fragen zu Expedia
Ist Expedia seriös?
Expedia erreicht aktuell 1,6 von 5 Sternen aus 308 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (1111 Expedia Group Way West, 98119 Seattle, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Expedia?
Kundinnen und Kunden bewerten Expedia im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 308 Bewertungen. 217 davon stammen aus den letzten 12 Monaten.
Wo hat Expedia seinen Sitz?
Expedia hat seinen Sitz in 1111 Expedia Group Way West, 98119 Seattle, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Expedia gibt es?
Die bestbewerteten Anbieter in der Branche Reise-Aggregator sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Expedia (1,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Expedia beansprucht?
Nein. Das Profil von Expedia ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Expedia hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Expedia auf Bewertungen?
Expedia: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Expedia negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.