Bewertung
3,8
Gut · von 5 Sternen
Fareboom Erfahrungen
3,8von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
308
205 in den letzten 12 Monaten
Reisebüro
52%
Anteil 5-Sterne-Bewertungen
Bewertungen (308)
205 in 12 MonatenIhre Stimme
Erfahrung zu Fareboom schreiben
customer
Verifizierte Bewertung
Horrible customer service
Horrible customer service, I missed $12,000 but they didn't care to solve my issues promptly before the the gates closed. One of the connections on an inbound flight was missing, they promised to fix it before returning two weeks out, I got to the airport to be told that they couldn't fix the missing flight because I missed the outbound flight. I ended buying an emergency outbound flight for about $ 9,000 and another emergency inbound flight for about $9,000. I ended spending $18,000 unbudgeted for in a single trip. Use this agency at your own risk.
0
Ryan
Verifizierte Bewertung
I have been using this travel website…
I have been using this travel website for several years. But my loyalty has been returned with Unfair & Poor customer service. One could NOT RELY on them when “ problems exist with reservations. They just “drop you like a hot potato”. They do not listen and DEFINITELY DENY your Complaint. They are only NICE & RECEPTIVE & will try to assist you during the BUYING Process of TICKET. After that they will NOT ASSIST you & you could figure out your problem On YOUR OWN! I can categorically state DO NOT PURCHASE TRAVEL TICKETS from FAREBOOM! They just need your money!
0
James Wolter
Verifizierte Bewertung
SCAM! Negative stars!!
If I could give fareboom 0 or even negative stars I would. We booked a flight for our family that wasn’t cheap. We showed up to the airport and were told by the airline that our tickets were suspended and it was something on fareboom’s end. We contacted fareboom and they said they couldn’t unsuspend them because it was Sunday and we would have to call back tomorrow!?! How does that help when we had a flight in 2 hours. The person we spoke to said they would elevate the issue and call us back before the check in time expired, which never happened. We tried calling back and even used the emergency service option and we just kept getting hung up . So we never made our flight and are hopefully not out the money we paid for a flight we missed on account of fareboom. The airline even suggested to fareboom to cancel and rebook because our seats were already saved. Fareboom never sent us any notice that our tickets were suspended and even emailed us two days prior reminding us to check in and provide passport information. Oh I forgot to mention they charged us twice and we’ve been disputing those for the past month. I wouldn’t be surprised if this is some kind of scam business. Do not book through fareboom unless you want to deal with headache after headache. The prices may be cheaper but it is definitely not worth it. Go directly through the airline.
0
haji
Verifizierte Bewertung
no good customer service
no good customer service
0
Emma
Verifizierte Bewertung
Im giving Fareboom.com a one star for…
Im giving Fareboom.com a one star for multiple reasons. It's true that they are cheaper, at least $200+ cheaper in my case. But Fareboom.com has the worst customer service. You can only speak to a real live person Mon-Fri during business hours. After that, you can only contact them via an email. They are also closed on Sat and Sun. So, if you have an urgent situation, you are doomed. In my case, I purchased my plane ticket through Fareboom.com on Friday before noon. When the charge to my credit card finally came through after 5PM, I noticed they have charged me $221 more than what I consented to. Of course, I couldn't get hold of anybody on the phone since they were closed. I emailed them through a suggested email on their website for emergency cases, but never got a response. I ended up cancelling my purchase. Only then that I got a phone call. What good is a deal if you can't get hold of anyone after hours, and on the weekends. And they don't even response to your email in an urgent situation.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 19 % der negativen Bewertungen.
Alternativen zu Fareboom
Reisebüro-Ranking →Häufige Fragen zu Fareboom
Ist Fareboom seriös?
Fareboom erreicht aktuell 3,8 von 5 Sternen aus 308 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (17434 Bellflower Blvd, Ste. 233, 90706 Bellflower, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Fareboom?
Kundinnen und Kunden bewerten Fareboom im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 308 Bewertungen. 205 davon stammen aus den letzten 12 Monaten.
Wo hat Fareboom seinen Sitz?
Fareboom hat seinen Sitz in 17434 Bellflower Blvd, Ste. 233, 90706 Bellflower, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Fareboom gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Fare Buzz (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Fareboom beansprucht?
Nein. Das Profil von Fareboom ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Fareboom hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Fareboom auf Bewertungen?
Fareboom: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Fareboom negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.