Bewertung
1,6
Mangelhaft · von 5 Sternen
FasterPay Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
5 in den letzten 12 Monaten
Zahlungsservice
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
5 in 12 MonatenIhre Stimme
Erfahrung zu FasterPay schreiben
Codexdeal
Verifizierte Bewertung
Very disappointing experience with FasterPay
After a long and exhausting approval process, my account was finally approved. Unfortunately, I never managed to use it because of a technical issue between FasterPay and Shopify. Shopify could not recognize that my FasterPay account had been activated. I contacted support multiple times, provided screenshots, and explained the issue in detail, but I received no meaningful assistance. It felt like nobody understood the problem or was interested in resolving it. After several months, I decided to give them another chance. To my surprise, I was unable to receive OTP verification emails at all, which completely blocked access to my account. I contacted support again and received no response. At this point, I feel like I don't even have an account with them. Based on my experience, I cannot recommend FasterPay to other merchants. Poor support, unresolved technical issues, and a lack of communication made this one of the most frustrating payment gateway experiences I have had
0
Dostonbek Usmonov
Verifizierte Bewertung
I am extremely disappointed with the…
I am extremely disappointed with the onboarding process at FasterPay. Our company (AZADA BEAUTY LTD) provided a flawless corporate document package, including high-resolution corporate bank statements, notarial residency verifications, and physical HMRC official letters. Every single compliance requirement from our side was executed at the highest professional level. However, after dragging the process for days and forcing us through multiple verification loops, they simply issued a generic, automated rejection template mentioning "business model check" and internal criteria. If your compliance team has strict internal filters against standard e-commerce/dropshipping setups or specific industries, you should explicitly state this on your landing page before wasting weeks of legitimate businesses' time. Dragging merchants through an exhaustive manual review just to hit them with a lazy automated template rejection is a clear sign of systemic incompetence and terrible customer service. If you value your time and expect transparent B2B communication, look elsewhere. FasterPay is a massive waste of time.
0
Iffa
Verifizierte Bewertung
waiting 4 months for integration being a verified merchant
Update in June’26: they didn’t give me any solutions, tried to response with 2 employee names but never solved the problem. After asking for deleting account & information they denied. After 6 months of patience, I must say they are fraud. Update April’26: The support is ridiculous. Another 20 days left with no solution. Never opened the payment portal/app from their side to receive payments. And again they can’t even solve a simple problem. I showed them why the orders are not placing in the test mode, they could only provide the documentation but no support at all. Seems like information stealers. Mar’26 I have gotten my business model and account verification after a month of submission. But the integration process is taking more than 2 months. I setup my website integration with fasterpay right after I got my account verified. But they are really slow to get support from. My customers got confused seeing the payment options and tried to pay through the test setup (I had a full banner stated about this issue). So, I had to deactivate it from my online store. I asked the support to delete my account and they contacted me after some days saying integration is getting delayed due to heavy traffic in the support. Then I reactivated and asked them getting through for the integration. Agan I am being ghosted for another month. I couldn’t get any response from them about integration and breakdown of the fees.
0
Aida Cruz
Verifizierte Bewertung
Payments and remittances
I have been using FasterPay to make payments and send remittances. The experience is remarkable and smooth.
0
Fe
Verifizierte Bewertung
Fast money transfers
Sending money overseas has been easy. No problems so far, the fees are clear and it doesn't take forever.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 57 % der negativen Bewertungen.
Alternativen zu FasterPay
Zahlungsservice-Ranking →Häufige Fragen zu FasterPay
Ist FasterPay seriös?
FasterPay erreicht aktuell 1,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (London, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden FasterPay?
Kundinnen und Kunden bewerten FasterPay im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Wo hat FasterPay seinen Sitz?
FasterPay hat seinen Sitz in London, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu FasterPay gibt es?
Die bestbewerteten Anbieter in der Branche Zahlungsservice sind Klarna (4,4 von 5), Scalapay (4,9 von 5), WorldRemit (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von FasterPay beansprucht?
Nein. Das Profil von FasterPay ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann FasterPay hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet FasterPay auf Bewertungen?
FasterPay: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann FasterPay negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.