Bewertung
1,6
Mangelhaft · von 5 Sternen
1,6von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
11 in den letzten 12 Monaten
E-Mail-Dienst
Anteil 5-Sterne-Bewertungen
Ihre Stimme
jami Christopher
I would give it a 0 if i could, they do not have a cancellation button on the site, i cannot cancel my account, it was a trap to get you to try it and now I am stuck
Bob White
I don't have a need to send a fax very often. So when I do, I go online and find either a "free" or low-cost single fax service for that purpose. I have come to learn that there are very few truly "free" services. Most want your credit card, and some seek a fee or offer you a short free trial. What I don't want to do is get snookered! And that is what I believe happened here. I selected the FAX.xyz service because the reviews seemed good, and the description of the people running the service was positive. In order to send a free fax, however, they required that you sign up for a three-day trial, after which, if you failed to timely cancel, they would hit you for $99.99 for a yearly service subscription. They require your credit card in advance, which I gave them because I intended to cancel the trial period right away either way. I then tried to send a single two- or three-page fax, but it would not go for whatever reason. After several failed tries, I gave up. I then immediately sent an email to their listed address for support saying, unequivocally, I wanted to "cancel the three-day trial immediately." To be safe, I Googled their service to verify their cancellation process. It specified sending a cancellation to the same address I had already used. To be safe, I sent a second email to their support. This was within minutes after I had initiated the three-day trial and tried unsuccessfully to send a fax. Here are copies of the nearly identical emails I sent to the designated address: the first email: Hello, My name is Robert White. PLEASE CANCEL IMMEDIATELY my three-day trial subscription to your service, EFFECTIVE IMMEDIATELY. I just tried to send a fax through your free service, and it failed to go through. I had signed up for a three-day trial today, and given that the service didn't work, I want to cancel it effective immediately. Please confirm by return email to [my email address]. Please do not charge the credit card I provided. Thank you, Robert White". The second email: "Hello, My name is Robert White. PLEASE CANCEL IMMEDIATELY my three-day trial subscription to your service, EFFECTIVE IMMEDIATELY. I just tried to send a fax through your free service, and it failed to go through. I had signed up for a three-day trial today, and given that the service didn't work, I want to cancel it effective immediately Please confirm by return email to[my email address]. Please do not charge the credit card I provided. Thank you, Robert White" Despite the care and steps I took to be sure the trial period was cancelled immediately, three days later I was charged $99.99. I called the FAX service immediately, and and was sent to voicemail. I'm sorry, but I cannot believe this was an accident. They had had my two emails for three days, and yet went ahead attempted to charge my account. This played out exactly as I feared it would. I am convinced it is not an accident. They know they have you over the barrel once they charge your account, and then they make themselves unavailable when you attempt to reach them. Others have complained that they're not easy or fair to work with, and I agree.
deadwood vg
Canceled this "service", as the program did not work. Canceled within 6 hours well within the 3 days. Now 3 months later this scam organization is still trying to steal the funds from my account. This fax.xyz is a scam, nothing but a scam be careful, do NOT use.
Harry Nimon
I paid for a large file fax and had my payment information stolen. This service charged me $99.99 for a $4.00 fax. It is obvious this service is either a scam or has been hacked. I recommend never using it.
Joe
The whole process is terrible. I tried the 3 day free trial. This company immediately charged me for full year subscription. I tried 5 times to send a fax and never went through. I tried canceling the trial and cancelling the service. Cannot cancel the billing on line and repeated attempts through customer service did not work. This service is below 1 on rating.
Typische Antwortzeit unter 24 Stunden.
Für FAX liegen bisher 18 öffentliche Bewertungen vor (1,6 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche E-Mail-Dienst sind IONOS | ionos.com (4,6 von 5), IONOS | ionos.co.uk (4,3 von 5), Namirial (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von FAX ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann FAX hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
FAX: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.