Feelgrounds Erfahrungen

3,6von 5 · Gut

41 Bewertungen

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Bewertung

3,6

Gut · von 5 Sternen

Stimmen

41

11 in den letzten 12 Monaten

Unternehmen

46%

Anteil 5-Sterne-Bewertungen

Bewertungen (41)

11 in 12 Monaten

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Niels Zee

Deutschland · 24. Juni 2026

Verifizierte Bewertung

You have to pay to return shoes that…

You have to pay to return shoes that were below your expectations.

24. Juni 2026

Feelgrounds

Antwort des Unternehmens · 24. Juni 2026

Hi Niels, thank you very much for taking the time to share your feedback. We’re sorry to hear that the shoes did not meet your expectations and that the return experience was disappointing for you. Regarding return shipping costs, we completely understand that this is not ideal from a customer perspective. At the same time, return costs are unfortunately also incurred on our side as a company, and therefore we cannot fully cover them in all cases. We do communicate this transparently in our return policy on our website so that customers can review all conditions before placing an order. We genuinely value honest feedback like yours, as it helps us to continuously improve both our products and our processes. If there is anything specific about the shoes that you feel could be improved, we would also really appreciate hearing more details. Thank you again for your feedback and for giving us the opportunity to respond. Best regards, Sabine

K KK

Deutschland · 4. Juni 2026

Verifizierte Bewertung

⭐ - Do Not Order: Ignored and Dismissed

I ordered sandals with FedEx Express shipping at £13—more than double Royal Mail's £6—specifically because I needed them before traveling. I emailed Feelgrounds beforehand to confirm this timeline, and they assured me the order would arrive on time. They shipped late. When delivery delays became apparent, I immediately requested to cancel the order. Feelgrounds ignored my emails for an entire week—only responding after the package had already been delivered with a generic "we're doing our best" message. Since then, I've sent approximately 10 follow-up emails with no response whatsoever. No accountability or attempt to make it right. Just silence. What you're paying for: Expensive shipping for no guarantee, with customer service that doesn't respond. If anything goes amiss with your order, you're on your own. Save your money and order elsewhere. There are plenty of better companies out there.

4. Juni 2026

Feelgrounds

Antwort des Unternehmens · 4. Juni 2026

Dear reviewer, thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and fully understand your frustration regarding the timing of the delivery in relation to your travel plans. We would like to briefly clarify the timeline for transparency: Your order was placed shortly before a weekend and bank holiday period, which led to a short delay in initial processing. Once your cancellation request was received, the parcel had already been handed over to FedEx and entered their international shipping network. At that stage, changes such as cancellations or rerouting are subject to the carrier’s internal processes and cut-off times, which unfortunately can vary and are not always reversible in real time. Throughout the process, we also provided updates and responded to your messages as they came in, including information on the current shipping status and the steps we were able to take on our side with the carrier. We absolutely understand that this situation was not ideal for you, especially given your time-sensitive travel plans, and we sincerely regret the inconvenience caused. In this case, we were ultimately able to find a solution for you and resolve the matter accordingly. We are continuously working on improving how we handle urgent shipping and cancellation requests in coordination with our logistics partners, in order to further reduce situations like this in the future. We appreciate your feedback and your time in sharing your thoughts. Best regards, Sabine

Kenzie Wakefield

Deutschland · 20. April 2026

Verifizierte Bewertung

Chelsea boot falling apart in 4 months

I bought a pair of the Feelgrounds Chelsea boots (Sienna) back in december 2025.. in the span of roughly 4 months - the boots begun falling apart and are showing strong signs of wear. In my opinion, these are signs of poor quality materials. A boot should not break down this quickly, and such a degradation in 4 months is really unacceptable. I wore the boots throughout the winter months, and in a short time defects began appearing - e.g. separation between the upper & the sole, cracking in the leather upper, cracking around the stitching, and peeling of the leather near to the sole. I have sent several emails to Feelgrounds, along with photos and the order confirmation, but I have not yet heard anything back. I am quite disappointed in the poor quality of the boots, especially because otherwise, they are confortable and look nice. Can someone from Feelgrounds please tell me how I can get an exchange/refund for my boots? I would like to get an exchange for the boots quickly, if not I will start looking at other brands.

20. April 2026

Feelgrounds

Antwort des Unternehmens · 20. April 2026

Hi Kenzie, thank you for your review, and we’re really sorry to hear about your experience with the Chelsea boots — we completely understand your frustration. We’ve checked our system but unfortunately couldn’t find any email from you, which we sincerely apologize for. This is definitely not the experience we want you to have. Could you please reach out to us again directly at info@feelgrounds.com? We’ll make sure to take care of your case as quickly as possible and find a satisfactory solution for you. In the meantime, we’ve also sent you a separate email to the address linked to your order. Please have a look at your inbox (and spam folder, just in case). Thank you again for bringing this to our attention — we’re here to help and will get this sorted for you. Best regards, Sabine

Patricia Hewel

Deutschland · 3. März 2026

Verifizierte Bewertung

Kein Kundenservice

Ich habe bereits zum zweiten Mal den Schuh Petrol Winter bestellt. Die ersten hielten zwar lange (ca. 2 Jahre), wurden dann aber undicht, obwohl sie als wasserdicht beworben wurden. Nach zwei Jahren habe ich das gleiche Modell erneut in einer anderen Farbe gekauft. Leider wurden diese auch schon nach 2 Monaten undicht. Ich habe vor etwa 6 Wochen den Kundendienst kontaktiert, aber bis heute keine Antwort erhalten. Auch nach einer 2. Nachricht nach drei Wochen kam keine Rückmeldung. Dies empfinde ich als nicht kundenfreundlich, insbesondere bei so einem hohen Preisniveau. Viele der positiven Bewertungen, die den tollen Kundenservice loben, kann ich daher nicht nachvollziehen.

3. März 2026

Shasta

Deutschland · 23. Februar 2026

Verifizierte Bewertung

Great products, great staff!

I always consult with the staff before buying, and they respond quickly and helpfully. One pair later from 2022… I now have four. The shoes are reasonably priced, so I don’t mind the higher shipping fees (not their fault I live in Japan). I just close one eye at checkout. 🫣 If you have wide feet, want healthier and stronger feet, or just love your feet that you think they deserve a more room, get yourself a pair… and good luck stopping at one.

23. Februar 2026

Feelgrounds

Antwort des Unternehmens · 23. Februar 2026

Hey there, Thank you so much for taking the time to share this wonderful review — it truly means a lot to us. 💛 We’re especially grateful for your kind words about our team. Providing thoughtful, helpful support before a purchase is very important to us, so it’s incredibly rewarding to hear that you’ve consistently had a positive experience. It’s also amazing to know that since your first pair in 2022, your collection has grown to four. Your continued trust in our shoes is the greatest compliment we could receive. Thank you as well for your understanding regarding international shipping to Japan — we genuinely appreciate your support. Your recommendation for people with wide feet and for those who simply want to give their feet more space perfectly reflects what we stand for. We’re very happy to have you as part of the Feelgrounds community. Best regards, Sabine

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Ist Feelgrounds seriös?

Feelgrounds erreicht aktuell 3,6 von 5 Sternen aus 41 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: Deutschland, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Feelgrounds?

Kundinnen und Kunden bewerten Feelgrounds im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 41 Bewertungen. 11 davon stammen aus den letzten 12 Monaten.

Ist das Profil von Feelgrounds beansprucht?

Nein. Das Profil von Feelgrounds ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Feelgrounds hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Feelgrounds auf Bewertungen?

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Kann Feelgrounds negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

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