Bewertung
4,0
Gut · von 5 Sternen
Sammlergeschäftfirst4figures.com
4,0von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
32 in den letzten 12 Monaten
Sammlergeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Richard Beeldsnijder
I’ve removed the 1-star review, and posting a new one with 3 stars. I had ordered a "Big Boss Exclusive" that was listed as in stock, but three months later, I received an email stating it wasn't available. Yet, the site still showed it as in stock. It has since been updated to "sold out in Europe." In my email, I asked if they still had the "Definitive Edition," since the site listed that as in stock too. The answer was no—they didn't have that either. But if I look at the site right now, it still shows as in stock. So, things still aren't going ok. To be honest, I love First 4 Figures and waiting on a Gray Fox statue from a retailer, but the whole Big Boss situation still upsets me, especially because the site claims the Definitive Edition is in stock when it actually isn't. A lot of people have had this kind of trouble. I’m willing to place pre-orders or buy from retailers, but I no longer dare to buy a statue listed as "in stock." It feels awful when you excited about a statue, only to be told after a long wait that it’s no longer available. So 3 stars from me, en who know, I will delete this one also one day.
M D
I’ve ordered from First 4 Figures before, and I want to be fair: the quality of the statue I received was amazing. That experience is actually why I felt comfortable preordering from them again. Unfortunately, this latest preorder has been incredibly frustrating. It’s coming up on two years since I placed the order, and I still have no clear shipping date. The estimated timeframe just seems to keep getting pushed back, and after this long, it’s genuinely aggravating. I will give credit where it’s due: their communication and customer service have been outstanding. Whenever I’ve contacted them, they’ve been responsive and helpful. But ultimately, good communication only goes so far when the product I paid for still hasn’t arrived after nearly two years. Another issue I’ve had is with how availability is displayed on the website. From my experience, seeing an item listed as “in stock” can be misleading. You would naturally assume that means the product is physically available and ready to ship to you. However, I’ve found that this isn’t necessarily the case — the stock may actually be located in another country or even on another continent, which can significantly affect when you actually receive it. I think the website needs to be much clearer about where stock is located and what “in stock” actually means for the customer placing the order. I completely understand that preorders can experience production and logistics delays, especially with high-quality collectibles, and I was prepared to wait. But there comes a point where repeated delays without a reliable shipping timeframe become unacceptable. In the end, I made the difficult decision to cancel my order. I genuinely didn’t want to cancel it. I’d already waited this long because I wanted the statue and knew from my previous purchase how good the quality could be. But after nearly two years of waiting and constantly seeing the timeframe pushed back, I just couldn’t handle the uncertainty anymore. That was particularly disappointing because I genuinely liked First 4 Figures and had a great experience with my previous statue. Unfortunately, this experience has damaged my trust in the company, particularly when it comes to preordering from them again. The product quality is fantastic and the communication is excellent, but the preorder, shipping and stock transparency have been a massive letdown. I genuinely wish my experience had ended differently.
Joseph Neenan
Fantastic quality figures and superb customer support
Travis Morrill
Always responds quickly and informed with my order inquiry
Javier Varela
I believe this company has a great variety of figures to choose from and their customer service is outstanding but their production team is not making the cutoff. I was promised twice with 2 separate orders that when I got charged for the item, I would receive them or get a tracking number within 3 months. I had to cancel twice because the item was still in production after close to a year after being charged the first time and the second time, I canceled after 3 months of being charged. Their customer service team is amazing which is why I gave this company at least 3 stars overall.
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
First 4 Figures erreicht aktuell 4,0 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: HK. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten First 4 Figures im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 32 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Sammlergeschäft sind StockX (4,1 von 5), Modelsport (5,0 von 5), FlameSpade (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von First 4 Figures ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann First 4 Figures hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
First 4 Figures: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.