Bewertung
1,9
Mangelhaft · von 5 Sternen
Formovie Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
18
8 in den letzten 12 Monaten
Unternehmen
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (18)
8 in 12 MonatenIhre Stimme
Erfahrung zu Formovie schreiben
Pierre Rolland
Verifizierte Bewertung
Super projecteur... fiabilité et SAV exécrable!
Je n’ai vraiment pas l’habitude de partager mes avis sur le net. Mais dans le cas de Formovie et de l’expérience que j’ai pu faire avec ce projecteur, je ne peux faire autrement que de le partager! Acheté en janvier 2024, le projecteur à tout de suite présenté des défauts de projections (l’écran est rempli de pixels aléatoires rendant l’image irregardable) de façon aléatoire. Puis de plus en plus souvent, jusqu’à ce je doive renvoyer l’appareil en réparation. Parti en Espagne, il m’est revenu 3 mois plus tard. Tout semblait fonctionner. Nous utilisons très peu souvent le projecteur. Mais en début 2026, même souci, des pixels aléatoires rendent la visualisation impossible. Mais cette fois il me faut débourser 395$ + frais de port aller + frais de port retour (120€ en tout) pour obtenir une réparation au centre de réparation Formovie en Allemagne. Au bout d’un mois ou 2 environ, retour du projecteur: le problème reste identique, on aurait dit qu’aucune réparation n’avait eut lieu! Retour au centre de réparation outre Rhin, pour quelques semaines. Au retour, tout semble aller… sauf que des tâches vertes foncées sont présentes en permanence sur l’écran. Rendant certaines images de films vraiment “crado”! Donc encore une procédure de réparation qui repart! Car Formovie n’est pas une entreprise commerciale qui accepte les échanges standards en cas de souci! Attention! Si vous vous confrontez comme moi à des soucis de SAV, vous partez vers des galères et frais compliqués! C’est très dommage d’avoir un SAV aussi déplorable quand on fabrique des projecteurs aussi performants… Vous serez informé 😉
0
Marco Alfero
Verifizierte Bewertung
Premium projector, disappointing after-sales support
I purchased a Formovie Theater because it was marketed as a flagship premium laser projector. The picture quality has been excellent, and I genuinely enjoyed using it. Unfortunately, after just over two years of normal home use, the projector started developing what appears to be a hardware fault. The image intermittently disappears for about half a second before returning, and it is often preceded by a reddish flash. The problem has become progressively more frequent. Before contacting Formovie, I carried out every troubleshooting step requested: Factory reset. Latest firmware installed. All HDMI devices disconnected. Google Chromecast removed. Tested with no external devices connected. The issue still occurs, strongly suggesting an internal hardware problem. I contacted Formovie hoping they would at least consider some goodwill assistance given that this is a premium projector that costs several thousand dollars and failed only slightly outside the warranty period. Instead, I was simply told that because the warranty had expired, I would have to: Pay approximately USD 400 just to ship the projector from Singapore to China. Pay an inspection fee if I decided not to proceed with the repair. Pay for all replacement parts. Pay for labour. Pay for return shipping back to Singapore. In other words, I am expected to spend a significant amount of money before even knowing whether the repair is economically worthwhile. What disappoints me most is not that the warranty has expired. I understand warranties have limits. What disappoints me is the lack of flexibility and customer care for a flagship premium product that failed after only a little over two years. After reading other customer reviews here, I also realised that I am not alone. Many customers report similar experiences with the after-sales service, including very expensive repairs, shipping projectors back to China, long repair times, and difficulty obtaining meaningful support once the warranty expires. The projector itself delivers excellent image quality, but premium products should also come with premium after-sales support. Unfortunately, based on my experience, I cannot recommend Formovie to friends or family. If you are considering spending several thousand dollars on a projector, I strongly encourage you to research the company's after-sales service as carefully as you research the image quality. I sincerely hope Formovie improves its global support network and customer service, because the product deserves better support than what I experienced.
0
Prabhakaran Rajkumar
Verifizierte Bewertung
No after-sale experience on YouTube reviews - BEWARE
Formovie' s Warranty is only for 2 years. Single white dot appeared on the screen few days before the warranty runs out. Quite quickly, the projector was collected from my address in the UK and sent to HongKong for repairs. After 2 months( the projector was repaired in 3 weeks, it took another 5 weeks to ship it back to the UK), the projector was returned. It worked well for LESS THAN A MONTH. 5 days ago, screen went grey and white. As this is a new problem with the screen and it is out of warranty, so not covered. That's it £3K worthless entertainment system is sitting at home. These days £3K tv would have lasted longer than this. Formovie has been in this business since 2019 and so we are their guinea pigs. More over neither do they have a repair centre in the UK ( nor in the Europe I think) PS: Epson projectors come with 5 years warranty and if you buy it through richer sounds you get 6 years warranty.
0
Mirko Özen
Verifizierte Bewertung
2 ordered screens
2 ordered screens, both damaged screen material. Thanks
0
Steen
Verifizierte Bewertung
Formovie Theater
Bought Formovie Theater. Actually a pretty good short range projector ... when it works! Customer Service is appaling! Robotic replies and blank out refusing to help out. Even I found a Swiss-based technician who opened the chasis and managed to dtect the issue. Still point blank refusal to help - despite we managed, though the electronics installation is all Chinese and not made for repairs. We are back in operation but I am definitely not a repeat customer of any Formovie product.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
HK
Häufige Fragen zu Formovie
Ist Formovie seriös?
Für Formovie liegen bisher 18 öffentliche Bewertungen vor (1,9 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: HK. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Ist das Profil von Formovie beansprucht?
Nein. Das Profil von Formovie ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Formovie hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Formovie auf Bewertungen?
Formovie: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Formovie negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.