Bewertung
2,8
Durchschnittlich · von 5 Sternen
Frame Erfahrungen
2,8von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
51
19 in den letzten 12 Monaten
Computergeschäft
43%
Anteil 5-Sterne-Bewertungen
Bewertungen (51)
19 in 12 MonatenIhre Stimme
Erfahrung zu Frame schreiben
Ramiro Rivera
Verifizierte Bewertung
Cheap is not always the right solution
I will do my best to not trigger the special snowflake systems: in an effort to save money the company picked an unreliable shipping service which employs people not sutiable for the job they’re performing. Thus causing unnecessary shipping delays . The company should strive to pick better their delivery partners
0
Torbjörn Granlund
Verifizierte Bewertung
Framework laptops getting bricked by Framework
My company ordered a Framework 13" with an AMD CPU in the spring of 2023. Within about a year, the screen had an internal short circuit. A few searches in the Internet revealed that many of Framework's laptops delivered in the same period had the same issue. We bought a new screen, which was just something like 200 USD. More lately, the laptop suggested to have its BIOS upgraded. Unfortunately, the latest BIOS from Framework bricks the 13" AMD motherboards. Framework has known about this issue for more than a month now, but they still pushes this bad BIOS to its customers. Framework's response? "Purchase a new motherboard from us!" They refuse to pull the BIOS, making it look like they intentionally brick people's laptops! We now move away from Framework. Too bad, the "right to repair" is a great concept. But "we brick your laptops to sell you a new motherboard" is to bring that repair principle a tad too far.
0
Elijah
Verifizierte Bewertung
Theft by deception. Calling lawyer.
This company does not deserve its success. This company took my sister's money via theft by deception. She ordered a brand new laptop from them and asked for 32 gigs of RAM. Out of nowhere they say they cannot do 32 gigs, downgrade her to 16 gigs, then upcharge for the 16 despite the fact she already paid an agreed upon price. This company is run by a thief. They're garbage, just more money hungry weirdos. Next step is probably gonna be hiring a lawyer to go deal with them. Refrain from doing any business with Framework.
0
Elisabeth Shapiro
Verifizierte Bewertung
Exercise Caution Regarding Shipping Policies (Unless They Change)
At checkout, we did not see an option to require a signature for delivery. Because many companies automatically require signatures when shipping expensive electronics (due to obvious and foreseeable risk of loss or theft) we assumed Framework did the same. Unfortunately, the computer was marked as delivered even though it was nowhere to be found. Only then did we realize that Framework had shipped it without a signature requirement. After considerable time and effort, we located the package at a random doorstep in another neighborhood, luckily before the resident brought it inside. We were fortunate to recover the computer, but the experience caused significant stress and could easily have resulted in the loss of an expensive item. Unless Framework changes its shipping procedures—or clearly confirms on its website that computers will require a signature—I recommend that customers exercise caution when ordering.
0
Ted Aplin
Verifizierte Bewertung
Fantastic company
Fantastic company, fantastic mission and fantastic products. Delivery came really quickly, eco friendly packaging. Computer is excellent and now I can finally repair and upgrade my laptop, hopefully I won't buy another computer again! Customer support is also incredible, they have a very relaxed return policy. A month after buying the computer it went on offer for £100 cheaper. I contacted customer support and asked if instead of sending the computer back and reordering it for the cheaper price they could refund me the difference. I woke up the next day with £100 refunded to my account. It feels like a company that truly cares about the customers and environment, I hope it doesn't change!
0
Die Akte
ComputergeschäftComputerserviceComputerreparaturdienstComputerherstellerGeschäft für ComputerzubehörComputer- und Zubehörgeschäft
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Frame
Computergeschäft-Ranking →Häufige Fragen zu Frame
Ist Frame seriös?
Frame erreicht aktuell 2,8 von 5 Sternen aus 51 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Frame?
Kundinnen und Kunden bewerten Frame im Schnitt mit 2,8 von 5 Sternen („Durchschnittlich“) auf Basis von 51 Bewertungen. 19 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Frame gibt es?
Die bestbewerteten Anbieter in der Branche Computergeschäft sind Ubaldi (1,7 von 5), LDLC (4,4 von 5), Elgiganten A/S (2,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Frame beansprucht?
Nein. Das Profil von Frame ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Frame hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Frame auf Bewertungen?
Frame: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Frame negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.