Bewertung
4,9
Hervorragend · von 5 Sternen
Organisationsberaterfresha.com
4,9von 5 · Hervorragend
Bewertung
Hervorragend · von 5 Sternen
Stimmen
216 in den letzten 12 Monaten
Organisationsberater
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Joe
awesome app & definitelywill reccomend to others. We are closing our business as the reason why we are leaving. Special mention to Ardi who also was a great help and was professional through out the closing down process as i was having trouble closing my acc so give Ardi a pay rise please..
Kudzanai Garakara
As a business owner, I am becoming increasingly frustrated with Fresha and what I consider to be completely unreasonable Marketplace charges. Today we had a client who needed to cancel their appointment because of a family situation. Unfortunately, while one of our therapists was trying to cancel the appointment, she accidentally clicked “complete.” The mistake was immediately identified and the client was refunded. The system therefore clearly shows that although the appointment was accidentally marked as completed, the payment was REFUNDED and the treatment NEVER TOOK PLACE. Despite this, Fresha is still charging us the Marketplace new-client fee because the appointment was marked as completed. We contacted Fresha and explained exactly what happened, but were told there is nothing they can do. How is that reasonable? No treatment was provided and the client was refunded. Fresha can see this on their own system, yet we are still expected to pay the fee. This is not the first situation that has made us seriously question these charges. On another occasion, a client physically came into OUR premises and purchased a gift voucher for a family member. The family member later used Fresha Marketplace to book their appointment with us using that gift voucher. Fresha then treated that person as a “new client” they had acquired for our business and charged us a Marketplace fee. How exactly did Fresha acquire that client for us when the treatment had already been purchased directly from our business through a gift voucher? This is exactly why businesses are becoming frustrated with these Marketplace fees. It feels as though almost any interaction through the Marketplace can become an opportunity to charge the business, regardless of whether Fresha genuinely acquired that client. We are a small business. These charges add up and directly affect our income. Businesses should not have to constantly fight to keep money they have genuinely earned. After these experiences, I have completely lost confidence in Fresha’s Marketplace fee structure. In my experience, it feels unfair, inflexible and heavily weighted against the businesses that actually provide the treatments. Fresha seriously needs to review these policies.
Dande
esperienza di supporto fantastica, Eva è stata super chiara e gentile
Cara Gibbs
Elhami was a great help and explained how to do what I needed to do very clearly
Dayara Abreu
Arlind was Very good
Typische Antwortzeit unter 7 Tagen. Beantwortet 88 % der negativen Bewertungen.
Laut Impressum
Fresha erreicht aktuell 4,9 von 5 Sternen aus 241 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (10 York Road, SE17ND London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Fresha im Schnitt mit 4,9 von 5 Sternen („Hervorragend“) auf Basis von 241 Bewertungen. 216 davon stammen aus den letzten 12 Monaten.
Fresha hat seinen Sitz in 10 York Road, SE17ND London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Organisationsberater sind Booksy Biz (3,5 von 5), BusinessRocket (4,8 von 5), Habitfluencer (3,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Fresha ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Fresha hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Fresha: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.