Bewertung
4,1
Gut · von 5 Sternen
4,1von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
15 in den letzten 12 Monaten
Juweliergeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Franchette White
I am extremely disappointed with my experience with Frost NYC Jewelry. I purchased a Miami Cuban link chain expecting a quality piece of jewelry that matched the description and appearance advertised. Unfortunately, what I received did not meet my expectations at all. The chain felt much lighter and less substantial than I expected for the amount of money I paid. When I contacted the company because I was unhappy with the purchase, I was even more disappointed with the customer service and the return options presented to me, including a significant restocking fee. When customers are spending thousands of dollars on jewelry, they should feel confident that the product is clearly represented and that the company will make a genuine effort to resolve concerns when a customer is dissatisfied. I did not feel valued as a customer during this experience. Based on my experience, I would not purchase from Frost NYC Jewelry again. I strongly recommend that anyone considering a purchase carefully review the exact weight, whether the piece is solid, semi-solid, or hollow, and the return/restocking policy before spending their money.:::
Dr Sydney Bader
Purchased a copy Rolex from this company from their promotion on Facebook! Paid $285 with PayPal! They confirmed receipt of order and funds. Have never received product and they have failed to respond to emails! Fraudulent company!
Drew Clement
This company's jewellery is far more costly than other jewellers so if you shop about and compare you will definitely find a better deal it also they refuse to take their fair share of import and export duties that the couriers invoice leaving you with soaring costs. If you try to return any goods they make it as hard as they can and refuse to help with any paperwork and once you finally get it back to them they take weeks and weeks not only to Grant you a refund but when you are refunded you have to wait many more weeks until they deposit it in your bank, I am still waiting on my refund clearing the bank a month later. FedEx delivered my return to their offices on the 27th of April and I am still waiting a month later the 27th of May.
Tyler Fox
Bought a Rolex from them online. It was obvious on opening the box that the quality was poor. Only a matter of time before the diamonds would fall out of the bezel. They refused to take it back. Ask yourself, do you really want to buy something from a company whose whole business model is centered on pushing shoddy products and refusing returns? I should have researched their reputation more before purchasing. Don’t make the same mistake.
Austin Cummings
These crooks are for real... ordered a piece of jewelry but after checkout realized the item they were shipping was not what I was looking .. sent 2 emails right away to cancel order, called the next morning to actually speak to someone to make sure it cancelled, was told it was Being processed and they couldn't cancel the order, so they still shipped it and fed ex tried delivering 3 times but it required a signature.. never signed, seen or took package..fed ex sent package back to frost nyc and they confirmed 3 times now that they have it back in their possession but ive yet to receive my money back... customer service is a JOKE... gonna give it a few more days and then im turning it over to my attorney. They will be paying out alot more than the item was worth in the end.... dont fall for these clowns
Frost NYC erreicht aktuell 4,1 von 5 Sternen aus 382 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (20 W 47TH ST SUITE 203, 10036 NEW YORK, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Frost NYC im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 382 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
Frost NYC hat seinen Sitz in 20 W 47TH ST SUITE 203, 10036 NEW YORK, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Juweliergeschäft sind I SAW IT FIRST (2,6 von 5), Callie (4,7 von 5), PANDORA UK (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Frost NYC ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Frost NYC hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Frost NYC lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.