Bewertung
2,5
Mangelhaft · von 5 Sternen
GameStop Erfahrungen
2,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.221
133 in den letzten 12 Monaten
Computergeschäft
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.221)
133 in 12 MonatenIhre Stimme
Erfahrung zu GameStop schreiben
Tom Lyon
Verifizierte Bewertung
1-Star Review
1-Star Review — Extremely Frustrating Same-Day Delivery Experience I will never order from GameStop again after this experience. I placed a Same-Day Delivery order and was surprised to discover that GameStop was using an Uber driver to deliver my purchase. The driver then began texting me saying that he was bringing my order back to the store and asking me to cancel the order. I had no idea why I was being asked to cancel an order that I had already paid for and was waiting to receive. GameStop later told me that the order was canceled because their delivery partner was “unable to safely deliver the package to a secure location.” That explanation does not match the experience I had with the driver, who was actively contacting me and asking me to cancel the order. What makes this even more frustrating is that GameStop chose Uber as its Same-Day Delivery partner. As the customer, I shouldn’t have to navigate problems between GameStop and its third-party courier or be put in the position of canceling my own order because the driver wants to return it to the store. The item was ultimately returned, my order was canceled, and now I have to wait for the refund to be processed. If GameStop is going to advertise and charge customers for Same-Day Delivery, it needs to take responsibility for the entire delivery experience—including the actions of the delivery partner it chooses to use. This was incredibly unprofessional and frustrating. Based on this experience, I would not use GameStop’s Same-Day Delivery service again, and I personally will not order from GameStop again
0
krista judge
Verifizierte Bewertung
WARNING
Warning: GameStop shipped me a used Xbox Series X that arrived completely infested with bugs. This is a massive biohazard and a health risk to my home. When I contacted customer support to get this resolved, they refused to make it right. Unacceptable customer service and zero quality control. Avoid buying pre-owned items online from them.
0
David Mackenzie
Verifizierte Bewertung
Wish we could go to zero!
Wish we could go to zero! They gave me only 14 of the 20 games I ordered, and only 3 were in acceptable condition. Oh and the Xbox I ordered was a different storage than what I paid. These guys totally f?!$ing rock!
0
Brad Conley
Verifizierte Bewertung
Terrible store and management Winchester, KY
Edit** Walked in on 8/15/26 and witnessed the same three children throwing cards all over the store and creating a disturbance. Needless to say, I couldn’t even get what I needed to because they kept looking over my shoulder and harassing me. Massive markups, minimal/decaying merchandise selection, roaches, bedbugs, and employees that lift the merchandise before it even hits the shelves and brags to customers about buying it are but a sprinkling of why Winchester does not need this store. A female employee has also been assaulted twice at this store during evening hours, and absolutely no preventative measures have been put into place to safeguard these females. Instead, they receive more closing hours because management wouldn’t work them. The store is inconsistently open at best, with an open sign on and locked doors for hours on end. Couple this with the inability to answer the phone, and it’s even more of a reason to support our local shops and non-inflated retail stores. I personally witnessed the assistant manager debasing Highspeed Collectibles (which is a local business), and it was the ultimate irony due to the owner of the business being in the store. Things got awkward quickly for all of the right reasons. Family friendly is an absolute joke, and I highly recommend that nobody take their children there for game nights, unless they want grown men talking down to their kids with management standing idly by. The store was nothing more than a babysitting center for the entire summer, as loitering kids just sat in there, buying nothing and creating messes for employees and patrons alike. I was shot in the eye with a rubber band because the assistant manager was having a rubber band fight with these kids in the store, and I personally witnessed him rip off two kids completely by enticing them into a bad deal. If that wasn’t going, then they were throwing cards all over the store and harassing customers about their purchases. If anybody has had problems with their PSA grading as well, then I would highly recommend you file arbitration against this store en masse to resolve your issues because they conveniently don’t tell you that you waive your rights to a civil or class action lawsuit upon card submission, nor do they provide you with a copy of the contract. This contract has changed numerous times since November 2025, and no updates were ever provided to consumers. The assistant manager has also withheld thousands of dollars worth of merchandise from individuals, when the contracted services were not provided. If anyone has bought a used system from here within the past six months and you magically got bugs, then you know exactly where they came from because I smashed one on the counter out of sheer disgust. These were also getting into multiple other pieces of merchandise that individuals were buying and taking home. As a shareholder with Vanguard and BlackRock, you can rest assured knowing that we will be questioning why we still keep you within our ETF because a single dump would spiral your stock to the single digits right now. You have had multiple opportunities to do better in this town and across the board, but you just can’t get it together and don’t deserve to be here. You will never beat Microsoft and Steam as an entity, and your quest for EBay was absolutely laughable. Don’t even get me started on not being veteran friendly because that’s one of your worst policies. Go support places that actually deserve your business, and don’t treat you as a mark like these grifters. The days of Ben and Mark running an awesome store in this town are long gone, but I would highly recommend that you go see them in Mount Sterling and Richmond.
0
John Patrick
Verifizierte Bewertung
GAME STOP us. Charleston, SC Northwoods Mall return frustration
I bought the console online & decided that it was the wrong decision. The package never arrived so I contacted their offices in attempt to cancel but it was mailed. I explained that I changed my mind & the representative emailed me instructions for the return. The instructions were clear: take to any Game Stop store w/in the 3-week window, present receipt,& they will credit me. I decided NOT to open the box & take it to the Game Stop Northwoods mall & they said ‘NO, we cannot override the computers on returns past a certain date and mine was passed. I showed them the email which showed I was returning it 2 weeks earlier than deadline but they refused to credit me. I left the box w/them & walked out contacting their offices by email replying to their email & they decided to change the rules explaining that now I need to walk the shipping waybill to their offices to ship the box THEIR store has.
0
Die Akte
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Alternativen zu GameStop
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Ist GameStop seriös?
GameStop erreicht aktuell 2,5 von 5 Sternen aus 1.221 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Kuhgasse 8, 52349 Düren, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden GameStop?
Kundinnen und Kunden bewerten GameStop im Schnitt mit 2,5 von 5 Sternen („Mangelhaft“) auf Basis von 1.221 Bewertungen. 133 davon stammen aus den letzten 12 Monaten.
Wo hat GameStop seinen Sitz?
GameStop hat seinen Sitz in Kuhgasse 8, 52349 Düren, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu GameStop gibt es?
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Ist das Profil von GameStop beansprucht?
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Antwortet GameStop auf Bewertungen?
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Wir löschen keine Bewertungen.
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