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Gate Erfahrungen
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71 in den letzten 12 Monaten
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Gate Partner
Verifizierte Bewertung
GATE.IO IS A TOTAL SCAM: 10 Days of Support Fraud, Outdated System Lies, and Confirmed Theft of Partner Funds (UID: 51287322 / Ticket: 30949079)
29․08․2026 CRITICAL UPDATE: EXPOSING SYSTEMIC CORPORATE DECEPTION AND INTERNAL STAFF FRAUDGate.io's public response is a direct corporate lie designed to gaslight the trading community and hide structural platform defects.Your Asset-Protection division claims "no matching anomalies," directly contradicting the fact that Gate.io's CEO personally and publicly acknowledged this exact market manipulation and officially announced a structural compensation package for affected users. Yet, I was deliberately and discriminatorily excluded from this pool. If a token pair can be subject to such severe manipulation once, your unstable infrastructure ensures it can happen again and again. Furthermore, your support agents systematically lied for days, aggressively claiming a "thorough technical audit was completed." I hold bulletproof screenshot evidence proving that your internal staff operated in total ignorance of your own platform architecture. For over 10 days, without even knowing about the explicit trading exceptions of their own system, they repeatedly insisted that the "5% Price Deviation Protection rule" was the cause of my liquidation. However, the exact moment I sent them the unedited database screenshots proving that this rule DOES NOT APPLY TO API TRADING, your team instantly trapped themselves in a corner and completely changed their story.Only after being caught red-handed did your Higher Escalation Team formally confess in writing via email: "We apologize for the outdated information regarding the Price Deviation Protection notice. We are actively working to update this content." NO ONE is going to trade on your broken platform ever again just to use your pathetic trading fee discounts. Your ridiculous fee commissions are completely worthless to me because my capital is leaving Gate.io permanently.I will pursue full regulatory escalation․ To check all unedited evidence,logs and corporate email consfessions,contact me directly. 1. THE REJECTED MARKET MANIPULATION ALERT AND DISCRIMINATION I suffered severe losses on a token that was under extreme market manipulation . After I formally reported this to the risk team, Gate.io's CEO/Higher Management publicly acknowledged this exact market manipulation and officially announced a compensation package for affected users during that period . However, I was deliberately excluded from this payout. When I raised this issue, they refused to include me, executing open discrimination against their own official Partner . 2. 10 DAYS OF FABRICATED INVESTIGATION LIES BY LIVE SUPPORT Following my objection, for over 10 days, Gate.io’s live support agents (Rachel, Floria, and others) explicitly lied to me . They forcefully assured me that a "thorough technical investigation was completed" regarding my failed API Stop-Loss ․ To cover their failure, they pointed to their "5% Price Deviation Protection rule" as the cause of my liquidation . This was a complete fabrication, as their own platform rules explicitly state that this 5% restriction DOES NOT APPLY TO API TRADING. I was trading via API. Support ran a completely fake audit and lied for 10 days to protect a broken engine . 3․THE WRITTEN ADMISSION OF SYSTEM FRAUD VIA EMAIL Once I bypassed front-line support and forced a real database audit, Gate.io’s Higher Escalation Team was caught red-handed . A few days ago, I received an official email where they formally admitted their system fault: "We apologize for the outdated information regarding the Price Deviation Protection notice. We are actively working to update this content. 4․Moreover, during those days, I received multiple conflicting investigation reports from them. I possess bulletproof evidence proving they repeatedly lied to me about conducting a real audit . Their official platform rules explicitly state that this price restriction is an absolute exception that DOES NOT APPLY TO API TRADING .The most ridiculous and shameful part of their response is their cynical claim that "even if everything had worked normally, you would still have ended up with a certain 'X' amount of loss." Talking in "ifs" and retrospective hypotheses is an absolute disgrace for an exchange of this scale .I have saved every single piece of information, every log, and every email confession . I strongly call upon all traders to stay away from Gate.io—they are a total scam.UID: 51287322 / Ticket: 30949079This is a critical system bug . In the international crypto industry, whenever users help a platform detect such critical bugs and outdated system information, they receive a massive reward (Bug Bounty) . Instead, they chose to trap my funds. This is no longer a simple dispute; this is a global financial scandal .
0
Ramdan Ben omar
Verifizierte Bewertung
**1 Star
**1 Star – Missing assets and no clear explanation** I bought ATLAS and UFO on Gate.io in December 2021, and both transactions are clearly shown in my completed Spot trading history. The records show: * 3,321.52 ATLAS purchased for 445.08368 USDT * 15,892,876.3 UFO purchased for 445.0005364 USDT However, these assets are no longer visible in my account. I contacted Gate.io Support to ask what happened to my funds, whether the tokens were delisted, migrated, converted, or otherwise affected. I expect a clear explanation and a complete transaction history showing what happened to assets that I legitimately purchased. This is extremely concerning. If an exchange removes or migrates an asset, customers should be clearly informed and given a transparent record of where their holdings went. I am currently waiting for Gate.io to explain and resolve this issue. Based on my experience so far, I cannot recommend the platform.
0
Марфа Мармалига
Verifizierte Bewertung
19 августа 2026 года при использовании…
19 августа 2026 года при использовании раздела «двойные инвестиции» на бирже gate.io я столкнулся с крайне непрофессиональными действиями сотрудников поддержки, которые привели к финансовым потерям с моей стороны. Мой аккаунт на gate.io имеет номер 57814453. Через чат‑поддержку gate.io я получил конкретные рекомендации по действиям с моими активами. Следуя этим советам сотрудника, я потерял около 20 долларов. После этого я ежедневно обращался в чат‑поддержку с просьбой вернуть хотя бы разницу, указывая, что действовал именно по их подсказкам. Однако представители gate.io фактически отказались признавать ошибку своего сотрудника, каждый раз ссылаясь лишь на правила платформы и полностью игнорируя тот факт, что неверная информация исходила от их работника. Я считаю недопустимым, что биржа, позиционирующая себя как серьёзная платформа для инвестиций, позволяет сотрудникам давать вводящие в заблуждение советы, а затем отказывается нести за это какую‑либо ответственность перед пользователями. Подобное отношение подрывает доверие и создаёт впечатление, что клиентские потери биржу не интересуют. В рамках данной жалобы я ожидаю полного возврата утраченных 20 долларов, официальных извинений от gate.io, а также внутреннего разбора с сотрудником или сотрудниками, которые давали мне некорректные рекомендации и затем отказались признавать свою ошибку. Считаю справедливым, чтобы компания не только компенсировала причинённый ущерб, но и приняла меры, исключающие подобные случаи в будущем. Скриншоты переписки в чате‑поддержке, где зафиксированы данные рекомендации и последующие отказы в компенсации, я готов предоставить дополнительно.
0
V K
Verifizierte Bewertung
Gate.io is stealing margin from users and copy-pasting excuses to cover it up.
I see Gate.io support is copy-pasting the exact same "unified compensation plan" script to every victim here. Do not believe them. Here is the mathematical truth of how they are stealing from users. On August 9, 2026, their BICO/USDT futures market suffered a massive liquidity collapse, spiking to 0.228 USDT (while the real global price on Binance/Bybit was only 0.092 USDT). Because of their technical failure, my position was unfairly liquidated. Gate.io publicly promised "100% full compensation for all losses" to save their PR. But in private, they are robbing users. Out of my $27,307 liquidation loss, they unjustly kept $12,477 of my margin. Their excuse? The copy-pasted script you see below. They claim they deduct the "unrealized loss" a position had before the anomaly. Any real trader knows this is a scam. An UNREALIZED loss is just a floating drawdown. It is not a real loss until the position hits the actual liquidation price. My position was completely safe. The real market price NEVER reached my liquidation level (~0.108 USDT). If Gate.io hadn't forced an unauthorized closure during their glitch, my trade would be in a massive profit today at the current price of 0.016 USDT. Instead, they forced a closure, locked in a fake loss, and stole my $12,477 collateral. To make matters worse, they apply double standards. Another user (@ipdaPiecoff on X) had the exact same floating loss, but Gate.io gave him a 100% refund just because he made a viral tweet. They ignore tickets, lie in public announcements, and use bot scripts to dismiss victims. I will not stop until the remaining $12,477 is restored to my account. Case / Ticket ID: 32870084
0
Mohamed Naguib
Verifizierte Bewertung
Lost Over 9,000 USDT Due to Manipulation – Gate.io Failed to Protect Users
"Hello everyone, today I am writing about what happened to me with the scam and loss of my money on Gate.io platform." 1- I was one of the victims whose positions were liquidated due to manipulation that occurred on the Bico/USDT pair. The platform later announced and confirmed that there was severe deviation and manipulation in prices, where the price on the platform reached 0.22 USDT while the highest price of the coin on major exchanges did not exceed 0.092. 2-Based on that, my account was liquidated at a price of 0.1105. After the platform announced compensation for affected users, I submitted a compensation request to be surprised that they compensated me with an amount not exceeding 40% of my loss and liquidation of my position, as they compensated 3625 USDT while my loss exceeded 9200 USDT. 3- Of course, I objected to the compensation amount and submitted a complaint with number: 32878281, but until now there has been no progress and no actual response, with the support team only giving scripted replies (we are working on solving the issue, please be patient and wait). 4- It is worth noting that the coin’s price has now dropped below the entry price (since the trade was short), and if this trade had been on any trusted and transparent platform such as Binance, Bybit, or OKX, this liquidation would never have happened and I would have made a large profit from this position. My Case No.: 32878281 ID No.: 13995995 If anyone from Gate.io is reading this, I'd appreciate an actual answer rather than another templated reply. If other users have experienced the same pattern, I'd like to hear from you. updated for Gate's replied Dear Gate.io Support Team, Thank you for your explanation. However, I strongly disagree with the way you have separated the losses before the incident from the losses during the incident. The key issue is that the loss that existed before the abnormal price movement was an unrealized loss, not a realized loss. My BICO position was still open before the incident. Therefore, the loss shown on the position at that time had not been crystallized into a final financial loss. The position could have remained open, the market could have recovered, or I could have closed the position manually at a completely different price. It was the abnormal price movement that ultimately triggered the liquidation and converted the previously unrealized loss into a realized and irreversible loss. Therefore, it is not logically correct to treat the unrealized loss existing before the incident as though it had already become a realized loss independently of the incident. The relevant question is not simply: «"How much was the position losing before the incident?"» The relevant question is: «"Would this loss have become a realized loss if the abnormal price movement and resulting liquidation had not occurred?"» In my case, the answer is no. If the abnormal price movement had not occurred, my position would not have been liquidated at that time, and the unrealized loss would not have been crystallized into a final realized loss. Therefore, separating the loss into "pre-incident loss" and "incident-related loss" in the manner you have described does not accurately reflect the actual financial damage caused by the incident. I am not asking Gate.io to compensate me for an ordinary market loss. I am asking you to properly account for the entire financial consequence of a liquidation that was triggered by the abnormal price movement. I therefore request that Gate.io reconsider the compensation calculation and provide a clear explanation of how you can classify an unrealized loss as an independent realized loss when the position was only forcibly closed — and the loss was crystallized — as a direct consequence of the incident. Please review this matter based on the actual causal relationship between the abnormal price movement, the liquidation, and the final realized loss, rather than simply separating the PnL according to the timestamp at which it appeared. I look forward to your substantive response and a revised assessment of the compensation. Best regards, MohNagSa
0
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Ist Gate seriös?
Gate erreicht aktuell 2,1 von 5 Sternen aus 986 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: HK. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
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Kundinnen und Kunden bewerten Gate im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 986 Bewertungen. 71 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Gate gibt es?
Die bestbewerteten Anbieter in der Branche Finanzinstitut sind Klarna (4,4 von 5), Revolut (4,7 von 5), Freecash (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
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