Bewertung
1,8
Mangelhaft · von 5 Sternen
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
26 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Mrs S Lack
0 POINTS IN REALITY. I HAVE BEEN EMAILING SINCE I FINALLY RECEIVED TWO ITEMS COSTING £240! SAME ISSUE AS EVERYONE ELSE NO RETURN ADDRESS AND OFFERING A REFUND WHICH STARTED AT 25% THEN YOU THINK YOU ARE LUCKY FOR THEM TO AGREE 70% AFTER HAGGLING FOR DAYS. THE ITEM HAS NOT CE SAFETY ANYWHERE ON TBE BOX OR INSIDE SO THEY ARE LIKELY DANGEROUS TOO. THEY WANT YOU TO KEEP THEM. WHY? BECAUSE THEY ARE WORTH ABOUT A FIVER AND THE ARE KEEPING A BIG CHUNK OF YOUR MONEY. SO I WAS TOLE I WOULD GET A REFUND WHAICH TAKES MONTHS TO RECEIVE AND TAKES YOU OUT OF TIME TO GET YOUR MONEY BACK. I WOULD ADVISE TO TRY FOR A COUPLE OF WEEKS IF NO REUND CONTACT PAYPAY OR YOUR BANK TO GET YOUR FULL REFUND AS YOU WILL NEVER GET ONE FROM THEM.
Graham
I ordered one of these units at the beginning of June. Despite ordering only one, my basket was automatically populated with four units, and my card was debited for over £420 before I realised what had happened. I immediately tried to cancel the order and the card transaction. I received a rapid response within hours, saying the order had already been dispatched and couldn't be cancelled, but that i could return them for a refund. Despite its "immediate" dispatch, I still waited more than eight weeks for the units to arrive. The units themselves: suffice to say I have a £3 usb desk fan which is quieter and cooler than these units! I sent all four back via tracked post, as requested. Now, for the last four weeks aero-chill have had a "temporary" issue preventing them from processing my refund, but not to worry because there is a "team of people" working to resolve the issue! I'm pretty sure the email replies from multiple customer support representatives and are AI-generated. I'm guessing this is an organised crime gang based in China, and I don't really hold out much hope of seeing my money again. I shudder to think about what is happening to all the data they hold on me now. I wish these people misery! The reply below is nonsense! They are not making any effort at all to process my refund. AVOID THESE CRIMINALS
Michel Hubert
Nous avons commandé deux "climatiseurs" chez Aerochill en mai 2026, nous les avons reçus 3 semaines plus tard, les soit disant climatiseurs ne faisant pas de froid, ça brassait l'air, rien de plus. Nous avons retournés le colis, en payant évidemment, 39€ à nos frais. Ils nous ont confirmés la réception des objets et nous affirment qu'ils nous ont remboursé la somme totale, soit 241,96€, le 25 07 2026, or à ce jour, 19 08 2026 nous n'avons rien reçu. Malgré des relances journalières, toujours les mêmes réponses, ils sont désolés, mais nous confirment qu'ils ont bien versé la somme sur notre compte.
Tristain A
It took me over 2 months to get the package after bugging them over and over and over again. I ordered this package the first week of June and did not get it until the end of the second week of August. The product is extremely cheaply, built, flimsy, and the only way this thing works is if you're sitting 6 inches away from it, and even then it's not great. It's supposed to get down to 16°C and run whisper quiet. I put a thermometer directly in front of the fan and waited 10 minutes to read the results. The temperature was 25°C, which was approximately the temperature in the room to begin with. This is not the item that I ordered/was advertised. It is a very cheap imitation, and the fact that the company has now had to not only change their name but change their website should tell you that this is a scam. I ordered 2 of these and don't even want to bother opening the second box. I want a refund.
Kathleen Healy
I wrote my review to see on this products and was promised a refund. The company contacted me one week ago to say that they had problems with their refund system (strange) - the refund has not yet been given despite asking on several occasions - the response I get is they are working on this. The whole experience with Aero Chill has been one of complete disappointment. I would like my refund back urgently as your produce is not fit for purpose. I have emailed customer service - but am not getting anywhere. This is awful customer service.
Typische Antwortzeit unter 7 Tagen. Beantwortet 95 % der negativen Bewertungen.
AeroChill erreicht aktuell 1,8 von 5 Sternen aus 26 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: LT, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten AeroChill im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 26 Bewertungen. 26 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von AeroChill ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann AeroChill hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
AeroChill: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.