Bewertung
3,6
Gut · von 5 Sternen
Unternehmenglobal.tennis-point.com
Global Tennis Point Erfahrungen
3,6von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet langsam
Stimmen
245
5 in den letzten 12 Monaten
Unternehmen
20%
Anteil 5-Sterne-Bewertungen
Bewertungen (245)
5 in 12 MonatenIhre Stimme
Erfahrung zu Global Tennis Point schreiben
Yossi
Verifizierte Bewertung
Extremely Poor Customer Service and Complete Lack of Follow-Up
After receiving my order in severely damaged packaging, i contacted cusmtomer service and provieded every photo, document, and form they requested. Despite multiple email exchanges and full cooperation on my part, the support team simply stopped responding!!!
0
Shane Palfreyman
Verifizierte Bewertung
Awful experience.
I have a voucher since Christmas that was gifted to me by a family member. I was very excited to use this voucher on their website, however when I went to use it, I receive an error that states ‘coupon cannot be added to your cart’. The fact that voucher cannot be used on the website in which they were bought is disgraceful. There are currently sales ongoing that I wish I could grab a bargain, but this issue has really put a damper on my experience. Absolutely awful customer experience. Their customer support has been unhelpful to this point. Asking me for information on multiple occasions that has already been provided to them. There are so many reputable online tennis stores that are so much better than Tennis Point. Stay away from this website. Nothing but issues. EDIT: for anyone reading the response below with regards this issue being “resolved” this is not true. They expect me to pay for any items in my basket in full, setting they will refund me €50 after I make the purchase. Anyone who has ever used a voucher online knows that this is not how it works. I don not trust this company to reimburse me €50 after I pay the full amount. Please stay away from this company and use other sites which are far more trustworthy. These people are conmen and not to be trusted with your money. I will be shopping elsewhere dispite having a voucher for their website.
0
Pedro
Verifizierte Bewertung
DON'T BUY FROM THIS RETAILER
DON'T BUY FROM THIS RETAILER This is a SCAM!!!!! There is no customer service, they don't reply to our emails. I bought an item from here and instead of giving the correct item which was for adults, they sent me a different one for children. The shipping costs was already more expensive than the purchase of the item and the only thing they suggest was to return the incorrect item. It was their mistake and I won't pay the shipping again for an item that was their mistake. They should delivery the correct item and at the same time I can give the incorrect item to the delivery person or alternately, the should return the full payment. Unfortunately, they didn't reply and they are ghosting my emails. *SEE BELOW AN UPDATE IN ORDER TO REPLY THE COMMENT* Before writing this review, I had already sent you all the requested information, including everything that Global Tennis-Point.com asked for. To this day, you still have not replied to my emails. Once again, I state—and you agreed—that the mistake was on your side. It therefore makes no sense for me to have to pay shipping costs again in order to return an item that was sent incorrectly by you, when you should be covering that expense and sending the correct item at the same time. The exchange could have been made directly with the delivery person, but the costs must be covered by you. Another option would be to refund the full amount of the purchase, including the shipping costs paid for my order. Your customer service is extremely poor and practically nonexistent. I do not recommend this company to anyone. What you are doing is a scheme, and you are acting against EU consumer protection law.
0
Matteo
Verifizierte Bewertung
Terrible customer service
Ordered something by mistake, reached out right away to cancel before the order was gonna be processed... useless customer service told me it was too late (5min after the order was made... shipping costs crazy high, stay away from them.)
0
Mrs Maria Reutova
Verifizierte Bewertung
I have the same problem
I have the same problem. I ordered size 40 and came 43. Now they insist that I should pay for the shipping to return it back. This will cost more than the shoes. What is this. All companies provide return slip except tennis point. You are online shop of course the customer must have possibility to return item specially that you sent wrong size and not to pay 100 euros for it. Choose the other normal company, otherwise you will pay twice or will stay with wrong item . Ridicules . Never again
0
Die Akte
Antwortet langsam
Typische Antwortzeit über einer Woche. Beantwortet 9 % der negativen Bewertungen.
Global Tennis Point Deutschland
Häufige Fragen zu Global Tennis Point
Ist Global Tennis Point seriös?
Global Tennis Point erreicht aktuell 3,6 von 5 Sternen aus 245 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: Deutschland. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Global Tennis Point?
Kundinnen und Kunden bewerten Global Tennis Point im Schnitt mit 3,6 von 5 Sternen („Gut“) auf Basis von 245 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Global Tennis Point beansprucht?
Nein. Das Profil von Global Tennis Point ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Global Tennis Point hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Global Tennis Point auf Bewertungen?
Global Tennis Point: Antwortet langsam. Typische Antwortzeit über einer Woche.
Kann Global Tennis Point negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Global Tennis Point im Handelsregister eingetragen?
Öffentliche Registerdaten zu Global Tennis Point liegen vor.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.