Bewertung
1,9
Mangelhaft · von 5 Sternen
Gray Line Iceland Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
57
5 in den letzten 12 Monaten
Reiseanbieter
14%
Anteil 5-Sterne-Bewertungen
Bewertungen (57)
5 in 12 MonatenIhre Stimme
Erfahrung zu Gray Line Iceland schreiben
urmila grant
Verifizierte Bewertung
My rating is 0
My rating is 0. Gray Line Iceland pickup did not turn up even though I was there 10 minutes before the time and waited a further half an hour. It's just a bus stop and can't be missed. Received a text half an hour after pickup time stating that they were there on time and refused to refund. I feel gaslit.
0
Lauren
Verifizierte Bewertung
A scam
A scam, charged £350 for an excursion and never turned up. Crazy! I’ve been through four different companies to get a refund with no avail.
0
Rory Patterson
Verifizierte Bewertung
Read review or don’t, but don’t use this company
If you take one bit of advice from this review, please don’t use grey line Iceland 🇮🇸 for any part of your journey to Iceland 🇮🇸. We got this company to take us from the airport Kevlar to our hotel they didn’t drive us to our hotel but drove past it they could’ve stopped and let us out but chose not to and dropped us off at the hotel. A mile are so down the road so we had to walk back all the way with our suitcases. Then when we were coming back home we never received a confirmation email of what time they will pick us up and where they will pick us up from whether they would pict from our hotel we were staying at which it said in emails or we’d have to go to the hotel that they dropped us off at originally so after a lot of confusion and panic and worry that we might miss our flight back we got in touch and had to call them on the phone and got confirmation that they would pick us up at 4:30 outside the hotel. They dropped us off at it to put a long story short we was outside the 4 o’clock. Another company came and took us to the airport instead, so we got an earlier bus but the company Greyline Iceland 🇮🇸 didn’t even rings us to see where we was at the time so that was a bit concerning considering we could’ve not been able to get to the hotel or we could’ve been at the wrong location and not got the bus but the driver or the office didn’t even have the decency to call us and check up so if I was to recommend anyone that’s going to Iceland 🇮🇸 it would be not to use this bus service as the service was terrible. There was no communication to check that we where we were when the time comes to pick us up fortunately enough we got on an earlier bus so we got to the airport earlier, but that’s besides the point and I just wanted to leave a review specifying this in hopes it helps someone else and helps them to the decide who to use and who not to use
0
Fran
Verifizierte Bewertung
Poor communication didn’t pick us up…
Poor communication didn’t pick us up for our trip and sent the wrong information despite us paying extra for hotel pick up. Book through another provider the other tour companies are great these guys are piss poor
0
Becca
Verifizierte Bewertung
Incompetent and unorganised
We had an issue with Gray Line in September. We were booked to go to Thrihnukagigur volcano and the transfer from Reykjavik was provided by Grey Line. They picked us up on time, along with multiple other passengers that I believe were doing a Golden Circle tour. We were the only ones going to the volcano. We got half way round Reykjavik picking up other passengers, when the driver received a phone call, did a u turn and headed back to the port where we had been picked up. Once we got there, the bus just sat there for at least half an hour whilst the driver had a discussion with a lady with a clipboard. No one else got on the bus, and we eventually drove off without picking up any other passengers. We were over an hour late to our excursion, which put me on edge for the rest of the day as we were departing by cruise ship and only had limited time before we had to be back at the ship or it would leave without us.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Gray Line Iceland
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Ist Gray Line Iceland seriös?
Gray Line Iceland erreicht aktuell 1,9 von 5 Sternen aus 57 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Klettagarðar 4, 104 Reykjavík, IS) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Gray Line Iceland?
Kundinnen und Kunden bewerten Gray Line Iceland im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 57 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Wo hat Gray Line Iceland seinen Sitz?
Gray Line Iceland hat seinen Sitz in Klettagarðar 4, 104 Reykjavík, IS. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Gray Line Iceland gibt es?
Die bestbewerteten Anbieter in der Branche Reiseanbieter sind Jet2holidays (4,2 von 5), TUI (4,3 von 5), TravelUp (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Gray Line Iceland beansprucht?
Nein. Das Profil von Gray Line Iceland ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Gray Line Iceland hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Gray Line Iceland auf Bewertungen?
Gray Line Iceland: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Gray Line Iceland negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.