Bewertung
4,6
Hervorragend · von 5 Sternen
B2B-Dienstleistungengreengeeks.com
GreenGeeks Erfahrungen
4,6von 5 · Hervorragend
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
100 in den letzten 12 Monaten
B2B-Dienstleistungen
88%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu GreenGeeks schreiben
YokoDana Kimono
Verifizierte Bewertung
Best hosting and support since 1998! 5+ Stars of 5
First, some context for this review of GreenGeeks: I built and managed my first e-commerce website in 1998 using HTML and some JavaScript. Since then, I have also hosted and managed business websites for others. Over the years, I have used more hosting and server providers than I can count. In the early days, customer service ranged from spotty to terrible. As websites, ecommerce, and SEO became increasingly complex, technical support often seemed to get worse rather than better. Thankfully, in 2016 I moved my ecommerce site to Shopify, where the support has been excellent. Even so, managing websites still involves constant technical changes—including, more recently, AI-related developments—so it has remained essential to have a hosting provider that can keep up. That brings me to around 2020, when a fellow website manager introduced me to GreenGeeks. Their environmental commitment initially attracted me, but their technical support quickly made me a fan. What a contrast. After years of frustrating technical support—especially with domain names, nameservers, DNS, and other “under-the-hood” matters that sometimes seemed like cuneiform to me—GreenGeeks has consistently been superb. Whenever I have needed help navigating the technical changes that online businesses face, their support has been knowledgeable, responsive, and effective. GreenGeeks also offers webinars on issues that are highly relevant to small businesses operating online, which I appreciate. Finally, I rarely write reviews. But after leaving a very enthusiastic internal review following a recent technical-support experience, I was invited to share my experience publicly. I was happy to take the time to do so. I believe small businesses should support companies that genuinely support us in return. So, to GreenGeeks: thank you, and my highest praise.
0
Mario Humberto Barraza Flores
Verifizierte Bewertung
Very fast response and everything was…
Very fast response and everything was resolved inmediatly
0
Alessandro
Verifizierte Bewertung
Perfect
Perfect! The assistance was very good
0
Lindia Fazio
Verifizierte Bewertung
Easy to use.
Easy to use.
0
Ethan McKinley
Verifizierte Bewertung
Horrible experience with GreenGeeks…
Horrible experience with GreenGeeks support Avoid if you value your time or access to your own site. reached out to GreenGeeks billing/chat because I was locked out after verifying my identity and waiting for them to temporarily disable 2FA so I could actually get into my account and work on my site. Website was already suffering from lack of access. What followed was pure runaround: Agent tells me to just wait, billing works “independently,” expect a couple of hours. When I mention a previous agent was able to nudge them and get a reply in minutes, I’m met with more “queue” excuses. I ask about refund/cancellation options because I’ve been unable to access my services. Instead of helping, the agent demands Customer ID and Support PIN, which of course require the dashboard access I literally cannot get. I point out the obvious circular problem. Agent apologizes for missing that… then still insists on the Support PIN and claims they can’t verify via the ID verification that already happened. They draw a distinction between “billing email team” and “chat team” while I’m stuck talking to the latter after selecting Billing. No actual progress. No account access. No cancellation discussion. Just more “wait for the email team.” Entire conversation was unhelpful, defensive, and left me more frustrated than when I started. I wasted a significant amount of time getting nowhere while my site needed attention. Support that can’t resolve a verified identity/2FA lockout without demanding credentials from an inaccessible dashboard is not support. it’s an obstacle. Extremely disappointed. Would not recommend.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu GreenGeeks
B2B-Dienstleistungen-Ranking →Häufige Fragen zu GreenGeeks
Ist GreenGeeks seriös?
GreenGeeks erreicht aktuell 4,6 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (1401 Pennsylvania Ave, Suite 105, 19806 Wilmington, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden GreenGeeks?
Kundinnen und Kunden bewerten GreenGeeks im Schnitt mit 4,6 von 5 Sternen („Hervorragend“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat GreenGeeks seinen Sitz?
GreenGeeks hat seinen Sitz in 1401 Pennsylvania Ave, Suite 105, 19806 Wilmington, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu GreenGeeks gibt es?
Die bestbewerteten Anbieter in der Branche B2B-Dienstleistungen sind Early Bird (3,9 von 5), Optimalprint (3,7 von 5), Ink Station (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von GreenGeeks beansprucht?
Nein. Das Profil von GreenGeeks ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann GreenGeeks hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet GreenGeeks auf Bewertungen?
GreenGeeks: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann GreenGeeks negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.