Bewertung
2,5
Mangelhaft · von 5 Sternen
2,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
193 in den letzten 12 Monaten
Online-Marktplatz
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Karen Anscombe
I have an ad posted and I have a buyer but I cannot send a reply. I have spent hours trying to contact a real person to no avail. Really bad app
Adrian
An item we sold was confirmed delivered over a week ago. The buyer had paid Gumtree direct. Gumtree sent us a message: "Great News - the order was delivered on 17th August 2026. The funds will be transferred to your bank account after 48 hours. More than a week later - nothing! Joke Customer Service - Pathetic Company.
customer
I put an ad up for my business and paid £23 for promotions etc etc but within 8 secs (literally 8 seconds) it got removed. I was told they will email me the reason and still waiting for their reason. I am trying to reach their customer service, and I’ve sent few emails, submitted online queries but it’s been over 10 days now and no response from them. Seems like they been taken over by some cowboys. I would definitely avoid this and I am deleting my account with them. They surely have lost a customer. POOR SERVICE, spend your money elsewhere rather than on BUMTREE 👎🏻👎🏻👎🏻👎🏻👎🏻
Michael Johal
Recently, I was conned on this platform. I suspected that there was something wrong pretty quickly so I sent a report to customer services. This seller had failed to deliver the goods that had been paid for and not sent a tracking number. This was reported to Gumtree. I mentioned that as they hadn't taken down any of their sixteen adverts that this amounted to suspicious behaviour [ especially as i was told by the seller mine and others were to be posted- -there weren't]. I let Gumtree know know that i felt the seller had left the adverts up to con other buyers. I asked them to suspend the account until the matter could be resolved. They they failed to do. A week+ on from my first message, the account is still live. Do Gumtree not care that this platform is being used to con people? It seems not.
Sean Harvey
Removed all my ads with zero explanation. No contact number or web chat, only email. After 3 days I receive a reply that it's because I didn't declare as a business. I told them I'm not a business, but after receiving no reply, I decided to play along and posted an ad again this time declaring as a business (which I'm clearly not). For this, I had to pay £5 to post the ad(!!!!). Within seconds of posting the ad, I had my post removed again, with no explanations. No refund. Absolute cowboys and scammers.
Typische Antwortzeit unter 24 Stunden.
Gumtree erreicht aktuell 2,5 von 5 Sternen aus 1.224 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Gumtree im Schnitt mit 2,5 von 5 Sternen („Mangelhaft“) auf Basis von 1.224 Bewertungen. 193 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Online-Marktplatz sind TeePublic (4,7 von 5), World of Books (4,6 von 5), Subito (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Gumtree ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Gumtree hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Gumtree: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.