Bewertung
3,4
Durchschnittlich · von 5 Sternen
Fachgeschäft für Unterrichtsmaterialienhachettelearning.com
Hachette Learning Erfahrungen
3,4von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.235
5 in den letzten 12 Monaten
Fachgeschäft für Unterrichtsmaterialien
53%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.235)
5 in 12 MonatenIhre Stimme
Erfahrung zu Hachette Learning schreiben
Miss P
Verifizierte Bewertung
Poor experience all round.
When we lost the ability to log in recently, our IT dept contacted your helpdesk, who didn't seem to know how to resolve the problem. Our students appreciate being able to access the textbook online, but the additional tasks/quizzes are brief and superficial, difficult to set, difficult to get any meaningful feedback from. Not worth paying any extra for. This version is not as user-friendly as the old one.
0
Emma
Verifizierte Bewertung
The book is good but I was frustrated…
The book is good but I was frustrated by it being released late which hindered my planning. I truly believe that the process for students to be able to access the books needs to be simplified. It took too much time and was too laborious. The new evaluation points are great but i was disappointed that the book had not been more updated.
0
customer
Verifizierte Bewertung
A Review of the New Hachette AQA Psychology Textbook Platform: A Masterclass in Making Things Needlessly Difficult
As a Psychology teacher, I was cautious when I heard Hachette Learning would be taking over the AQA Psychology textbook. Illuminate Publishing set the bar extremely high. To their credit, the new hard copy textbook is perfectly fine. The structure is the same. The questions, activities, practical corners, MCQs. All as they should be. The online version, however, is a complete disaster. It is almost as if someone sat down and asked, “How can we make the simplest process as complicated as humanly possible?” and then proudly executed that plan. How online access used to work with Illuminate Publishing • You receive an email with the link, your teacher login, your student login. • You click the link, type your details. • You are in. Simple. Logical. Respectful of teachers’ time. How online access works with Hachette Learning They have somehow managed to fail at the basics. • Online access was not released when promised. • When it did appear, it was missing the additional activities and answers because no one had added the tab links. • Usernames and passwords had to be created from scratch. • Then they had to be verified. • Then, if you want to share the resource with a colleague, you must register in an admin hub. • Then you are told to ask another member of staff (they suggested the Head of IT) to become the 'Access Coordinator'. • Then your account must be verified by the access coordinator. • Then you must set up single sign on. • And after all that, I still cannot work out how to share the online textbook with my colleague. The students I have paid full access for are not even in the equation yet! This is coming from someone who is perfectly comfortable with technology. If this is what it is like for me, I dread to think what other teachers are going through. Once you finally get in The layout is an eyesore. The missing tabs for activities and answers eventually appeared but look like an afterthought. Random boxes have been glued around the edges of the screen. Even in full screen mode, there is a large wasted border that no one bothered to remove. There is also no option to highlight text or copy and paste, which would have been a very reasonable expectation for an online textbook in the year twenty twenty five. Overall verdict I cannot express how disappointed I am with Hachette Learning’s online textbook platform. The physical book is fine, but the online system is an absolute travesty from start to finish. A textbook should be accessible. This one feels like punishment. If Illuminate Publishing set the standard, Hachette Learning has buried it somewhere under a maze of pointless logins, admin hubs, and verification requests.
0
J.
Verifizierte Bewertung
Wasted learning time due to faulty online service
Shocking online services for such a large company. Replete with faults and errors. Continuously interrupted learning. Don't waste your time.
0
Toshi N
Verifizierte Bewertung
Still can not access to text book after purchasing the textbook 2 weeks ago.
After purchasing the textbook, my child is unable to access the e-textbook. I emailed customer service with screenshots of the errors, but after a week, I received the useless following response: "Good morning, Thank you for your email and query. For help accessing your digital title, you will need to speak with our digital support department. My child still sits in class without an e-book for weeks, and I'm unsure when we can get access.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
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Ist Hachette Learning seriös?
Hachette Learning erreicht aktuell 3,4 von 5 Sternen aus 1.235 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (50 Victoria Embankment, EC4Y 0DZ London, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
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Kundinnen und Kunden bewerten Hachette Learning im Schnitt mit 3,4 von 5 Sternen („Durchschnittlich“) auf Basis von 1.235 Bewertungen. 5 davon stammen aus den letzten 12 Monaten.
Wo hat Hachette Learning seinen Sitz?
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Hachette Learning: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
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Wir löschen keine Bewertungen.
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