Bewertung
2,0
Mangelhaft · von 5 Sternen
Familienhotelhamptoninn3.hilton.com
2,0von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
28 in den letzten 12 Monaten
Familienhotel
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Ibra
Hampton INN Jupiter/Juno Beach- Lost $361, Stubborn Customer Support, & Zero Loyalty RewardI am writing this to warn everyone: save your money and your sanity by staying far away from Super.com. I am a frequent traveler with elite rewards status at Hampton Inn because of how often I stay with them. However, booking through Super.com completely stripped away any loyalty perks and cost me $361 for a simple 2-day stay at the Hampton Inn Jupiter/Juno Beach.I needed to adjust my dates by just a few days due to unexpected work obligations. When I contacted Super.com, they flat-out refused to change the dates unless it was a "life-threatening emergency." Needing basic flexibility for work means absolutely nothing to them. They will happily pocket your money and lock you out of your booking.Hoping my loyalty meant something, I contacted the Hampton Inn Jupiter/Juno Beach directly. They were completely unhelpful and hid behind the third-party contract, stating they could not touch the reservation. My rewards status meant absolutely nothing to them the second a third party was involved. If Hampton Inn wants their lifelong customers to return, they need to cut ties with predatory platforms like Super.com immediately.Before you book to save a few pennies, remember these critical risks:The Loyalty Trap: Hotel rewards and status are completely ignored if you book through Super.com.Zero Cooperation: Super.com blames the hotel, and the hotel blames Super.com, leaving you stuck in the middle.Extremely Rigid Policies: Expect a total loss of your funds unless you have a literal medical emergency.
Roland Tam
This Hampton Inn located on 411 Stavanger Dr. are not very friendly at all. I try calling to cancel my booking but they said they couldn't find my booking and yet they send me a last minutes reminder for the booking that wont even give me time to cancel my booking online. Its said you cancel too late and there wont be any refund issue. But charge me for not even staying at the Hotel. So be very careful with this Hotel. Even Expedia.ca staff are not very helpful either as each time you call they said they will take care of it for you to help cancel the booking but each time I call them they said they will contact the Hotel to ask them toto cancel the booking for you and their response is they can't find the person in charge to do the cancelation and you have to wait 72hrs. to get an response. Then when they finally response to me by email after 72hrs. Expedia said there won't be any refund issue even you didn't stay there. I will never book through them again. Can't be trusted.
Justinian Cahill
3410 Clark Lane, Columbia, MO This property presents serious and systemic sanitation concerns that create an environment best described as unsafe, unsanitary, and profoundly misrepresented. Based on multiple direct observations throughout the facility, I cannot recommend this location under any circumstances. The most alarming issue is the pervasive lack of cleanliness and hygiene across both private and shared spaces. Upon arrival, the hallway immediately conveyed a strong odor consistent with wet animals and bodily activity, setting the tone for what followed. Directly across from our assigned room, a door was left open to a unit that appeared to be in the process of being “aired out,” with laundry bins and soiled contents visible—an unmistakable indication of unresolved cleanliness issues. Inside our own room, further evidence reinforced this pattern. The ceiling showed visible signs of water damage and permeation. Basic fixtures were either broken or incomplete, including missing or nonfunctional toiletry dispensers. When we requested body wash, it was not provided through proper amenities but instead handed over in a separate bottle, suggesting improvised rather than maintained standards. The sanitation concerns extended beyond the room into the hotel’s shared amenities. The swimming pool was visibly unclean, and I personally removed debris from the skimmers, including dead insects and hair clippings. The Jacuzzi was in a severely compromised state—its water so opaque and milky that the bottom was not visible, raising immediate concerns about filtration and safety. Outdoor areas, while visually promising at a distance, proved equally neglected upon closer inspection. Seating areas were covered in spiderwebs and debris, and the surrounding grounds contained cigarette waste embedded in the landscaping. The entire exterior environment carried a stale, ashtray-like odor, making it unsuitable even for brief use. Attempts to utilize the space for a simple yoga practice were abandoned due to these conditions. Compounding these issues was a mismatch between advertised amenities and actual service. Despite references to hospitality benefits, basic items such as bottled water were not included and required additional payment. Even the so-called “complimentary” breakfast, which had effectively been prepaid under a nonrefundable rate, felt questionable to consume given the overall state of cleanliness. Taken together, these observations point to a pattern of neglect that goes beyond isolated oversight. The condition of this property raises legitimate concerns about health, safety, and basic operational standards. Travelers should exercise extreme caution when considering this location.
Holly Hudson
We had great service at the Hampton Inn in Deming New Mexico. Jacob’s friendly manners was refreshing and appreciated. I call letting him know we would be in town early and he prioritize our room cleaning with housekeeping, and they had everything ready when we arrived. The had fresh coffee and breakfast ready for us with lots of friendly faces in the morning. Big shout out to Jacob and the team at Hampton Inn Deming. Manager Stephen Rodriguez
Ann
Recently stayed at the Hampton Inn in Bedford PA and had a wonderful stay. The hotel is located within mins of the PA turnpike friendly out going staff Laura at the front desk was funny and really goes the extra mile for the guest. Fresh hot breakfast and relaxing indoor pool and hot tub
Typische Antwortzeit unter 24 Stunden.
Hilton Hotels & Resorts erreicht aktuell 2,0 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Jones Branch Drive 7930, 22102 McLean, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Hilton Hotels & Resorts im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 28 davon stammen aus den letzten 12 Monaten.
Hilton Hotels & Resorts hat seinen Sitz in Jones Branch Drive 7930, 22102 McLean, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Familienhotel sind Booksi (2,9 von 5), Dormio Resorts & Hotels (4,4 von 5), Harzhoehe (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Hilton Hotels & Resorts ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hilton Hotels & Resorts hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Hilton Hotels & Resorts: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.