Bewertung
3,8
Gut · von 5 Sternen
Allround-Handwerkerhand-tools.com
Hand Tools Erfahrungen
3,8von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
29
1 in den letzten 12 Monaten
Allround-Handwerker
62%
Anteil 5-Sterne-Bewertungen
Bewertungen (29)
1 in 12 MonatenIhre Stimme
Erfahrung zu Hand Tools schreiben
Michelle
Verifizierte Bewertung
Don't use these scammers.
Such a shame this company turned out to be a scam. I was really excited to use them as they DO have the best prices (I should have known that was a red flag). I saw the bad reviews but thought I'd try a small order and see how it went before making an extremely large (almost $1000) order. THANK GOD I DID. I never received an email confirming my order. I emailed support making sure it went through. They never replied, but a different person emailed me saying since my Shipping and Billing were different (po box) I would need to pay another way... by Zelle?! What business asks for a zelle. I told them I could only pay via credit card and if they couldn't process my card to go ahead and cancel it. 23 hours go by and I receive no response. So I email again asking if they cancelled or were shipping. I get an immediate automated cancellation email. OK great. Then the "customer service rep" replies to my email that "only one email was needed." The audacity. Anyways it all worked out in the end. Found the items for .63 cents more at another site and placed my order. Within an hour of placing the order the rep called me to tell me that because of the amount I was buying I qualified for a bulk discount and received tracking. Stay away from this company.
0
Ryan Forbes
Verifizierte Bewertung
NEVER PURCHSE FROM HAND-TOOLS!
NEVER PURCHSE FROM HAND-TOOLS! They sent me a knife with stains on the blade that were so bad I could not clean it off. They begrudgingly agreed to exchange it, but they made ME pay for the return shipping on a knife they never checked before they sent. I picked out a knife for the exchange which clearly stated 8 were currently in stock. I even confirmed this with the "staff" and they wrote me back that it was in stock. Here we are, 3 weeks later and I've yet to receive that "in stock" item. I wrote to cancel the order and was told it was special order and it cannot be cancelled. Special order in stock items are a real thing now....I guess...right? So then I try to call to talk to a manager and after getting a voicemail 5 times that was always too full to leave a message, I finally get a call back. Not a manager to apologize and make it right, no a manger to tell me that the original knife I sent back that was stained "wasn't that bad and I should have put a little effort into cleaning off the blade next time before wasting their time and sending it back". So now even after all that I was sent another email....but the person I originally spoke with and was told my knife would ship that day. That was 5 days ago now and the tracking number still says "preshipment label created" but no pickup received by the USPS. STAY AWAY FROM THIS BUNCH OF CON ARTISTS!
0
Michael Corgey
Verifizierte Bewertung
I was skeptical at first
I was skeptical at first; the optics of the site, the improbably low price on a discontinued high-end item that was sold out nationwide. It took exactly 2 weeks from time of order to receive my purchase (as stated in the fine print, which I didn’t read) but the product was exactly as described & at approximately 30% off retail. I am thoroughly satisfied with my purchase & I highly recommend this retailer.
0
Lorne Janes
Verifizierte Bewertung
Difficult website
I found the website difficult to navigate. Search was flustrating .took too too too much time. So i did not make a purchase
0
Lisa Miller
Verifizierte Bewertung
Poor Company-Poor Customer Service
Miller • 5 minutes ago I DO NOT recommend Hand-Tools.com. I placed an order almost two weeks ago. I did not get an email confirmation or receipt until today, and I have not received my order. I had to send them two emails, one phone call and register a complaint with PayPal. Finally, I received an email receipt with a tracking number, but it has not been sent. If you call customer service, it immediately goes to voicemail.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Hand Tools
Allround-Handwerker-Ranking →Häufige Fragen zu Hand Tools
Ist Hand Tools seriös?
Hand Tools erreicht aktuell 3,8 von 5 Sternen aus 29 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hand Tools?
Kundinnen und Kunden bewerten Hand Tools im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 29 Bewertungen. 1 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Hand Tools gibt es?
Die bestbewerteten Anbieter in der Branche Allround-Handwerker sind ArtPix 3D (5,0 von 5), Easykeys (3,9 von 5), Handy (3,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hand Tools beansprucht?
Nein. Das Profil von Hand Tools ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hand Tools hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hand Tools auf Bewertungen?
Hand Tools: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Hand Tools negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.