Bewertung
3,0
Durchschnittlich · von 5 Sternen
Computergeschäftharddiskdirect.com
3,0von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
10 in den letzten 12 Monaten
Computergeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Customer
Ordered 2 NVME drives on 27 Apr 2026, claimed to be in stock, same-day dispatch. On 5 May I receive an email saying that one of the drives is faulty and they can't dispatch it. I asked them to dispatch the one they have an agree for them to source a replacement for the second within a week. On 8 May I receive a dispatch email and another email saying they can source the second drive, but at a higher cost. I reluctantly and under protest agree to pay the difference as I really needed that drive. Basically, they didn’t want to sell it for the advertised price. On 19 May, I get an email saying that the replacement drive is also faulty! Surprise! I advise I could give them some more time to source a replacement and they agreed. On 10 June, after so sign from them and having sourced the drive from a different supplier, I asked them for a refund for the second drive they did not deliver. It’s 31 July today and after many emails with excuses about he finance department not processing the refund, etc., and their last reply on 23 July claiming that the refund has been issued and it would take 5-7 days to reach my account, I still haven’t received the refund. So basically I got one drive for double + extra difference of the advertised price. "Scammers" is the only way I can describe them.
Nibedita
Steven Justice offered help and promptly sorted out all my queries. Thanks Steven!
Royce Hart
Confirmed order canceled with false ‘out of stock’ claim — inventory relisted at 4x the price overnight. Placed a confirmed, charged order for 8x Samsung 32GB DDR4-2666 ECC RDIMMs at $92/stick on March 14. Account manager canceled it two days later citing the units were out of stock for two months. That same evening the exact SKU was listed In Stock at $92 on their own website. I documented it with timestamped screenshots and an independent third-party archive. By the next day the same SKU was repriced to $442. The account manager had already told me in writing the restock price would be $650. When I presented this evidence they ignored it, processed a refund I never requested and never signed for, and went silent. CA AG complaint and FTC complaint filed. Over 230,000 IT professionals have read this account on Reddit. Search ‘Hard Disk Direct Reddit’ to see the full documented evidence. Proceed with caution.
Deb C
Twice we've ordered overnight shipping. TWICE they told us it would go but FAILED to ship. Twice I've had to explain to my clients why we couldn't help them because what was supposed to ship overnight DID NOT.
Tom Adams
I went on their site to look for a 2.5 SSD drive. I ended up speaking to a service rep named Jennifer, who told me that the price for the drive I had in my cart was out of date on the web site and wanted to charge me 4 times that price for a different drive. SHe asked if she could send me a quote and I said "This experience has caused me to distrust your company and I will NOT be doing business with you."
Typische Antwortzeit über einer Woche.
Hard Disk Direct erreicht aktuell 3,0 von 5 Sternen aus 242 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (45333 Fremont Blvd. Ste 5, 94538 Fremont, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Hard Disk Direct im Schnitt mit 3,0 von 5 Sternen („Durchschnittlich“) auf Basis von 242 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Hard Disk Direct hat seinen Sitz in 45333 Fremont Blvd. Ste 5, 94538 Fremont, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Computergeschäft sind UBALDI.com (3,5 von 5), LDLC (4,4 von 5), Elgiganten A/S (3,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Hard Disk Direct ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hard Disk Direct hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Hard Disk Direct: Antwortet langsam. Typische Antwortzeit über einer Woche.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.