Bewertung
4,2
Gut · von 5 Sternen
Fachhandel für Küchenbedarfhestanculinary.co
Hestan Culinary Erfahrungen
4,2von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
76
65 in den letzten 12 Monaten
Fachhandel für Küchenbedarf
79%
Anteil 5-Sterne-Bewertungen
Bewertungen (76)
65 in 12 MonatenIhre Stimme
Erfahrung zu Hestan Culinary schreiben
Andrew` Curtis
Verifizierte Bewertung
High quality product that can double as…
High quality product that can double as a cooking tray and as a presentation tray.
0
Leonard Chieco
Verifizierte Bewertung
I have a 3.5qt Hestan cue pot
I have a 3.5qt Hestan cue pot. I’ve had issues from day one, and their customer support has totally ignored my pleas for assistance. It’s been 5 months since my case was opened, and I’ve received zero response. I may like the pot, but their customer service is absolutely terrible. I’ll buy buy AllClad next time.
0
Mr David Davies
Verifizierte Bewertung
Fantastic product would highly recommend
Fantastic product would highly recommend
0
Nga Tran
Verifizierte Bewertung
Good quality
Good quality, I’m quite happy with all the hestan item I have
0
koral dahan
Verifizierte Bewertung
THIS IS
THIS IS, WITHOUT QUESTION, THE WORST COMPANY I HAVE EVER DEALT WITH. Five months. FIVE MONTHS waiting for a refund that they already agreed to issue. I have never experienced this level of disrespect, negligence, and complete disregard for a customer in my life. They have ignored email after email after email. Yet the moment I filed a BBB complaint and disputed the charge, suddenly they knew how to respond — and they responded quickly. Apparently they can communicate perfectly well when they are required to defend themselves, just not when their customer needs an answer. Even worse, during the dispute process they represented to my bank that they would issue the refund. Based on that, I expected this nightmare to finally be over. IT WASN’T. Five months later, I am STILL waiting for my money. And the refund is only part of this horrific experience. I am attaching the emails and PHOTOS OF THE BURNS I SUFFERED while using their pan and pot. They were informed about what happened. They had every opportunity to handle this situation responsibly and professionally. Instead, I have been left chasing them for MONTHS. The way I have been treated is absolutely appalling. I cannot understand how any company can receive a complaint involving a customer being BURNED while using its products, agree to a refund, communicate with the BBB and the customer’s bank — and then leave that same customer waiting for five months while repeatedly ignoring her. I HAVE RECEIPTS FOR EVERYTHING. The emails. The photos. The BBB complaint. The dispute. The communications regarding the promised refund. Five months of me trying to get this resolved. Everything is documented. I have dealt with many companies in my life, and NOTHING comes close to how awful this experience has been. If this is how they handle a customer after something goes seriously wrong with their cookware, people deserve to know. I would NEVER, EVER purchase another product from this company. Five months of waiting for money I was already told would be refunded is beyond unacceptable. THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED. THE WORST AFTER-PURCHASE EXPERIENCE I HAVE EVER EXPERIENCED. AND, WITHOUT QUESTION, THE WORST COMPANY I HAVE EVER HAD TO DEAL WITH. I regret ever purchasing from them.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 92 % der negativen Bewertungen.
GB
Alternativen zu Hestan Culinary
Fachhandel für Küchenbedarf-Ranking →Häufige Fragen zu Hestan Culinary
Ist Hestan Culinary seriös?
Hestan Culinary erreicht aktuell 4,2 von 5 Sternen aus 76 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hestan Culinary?
Kundinnen und Kunden bewerten Hestan Culinary im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 76 Bewertungen. 65 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Hestan Culinary gibt es?
Die bestbewerteten Anbieter in der Branche Fachhandel für Küchenbedarf sind AO (4,9 von 5), Currys (4,0 von 5), Espares (4,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hestan Culinary beansprucht?
Nein. Das Profil von Hestan Culinary ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hestan Culinary hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hestan Culinary auf Bewertungen?
Hestan Culinary: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Hestan Culinary negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.