Bewertung
4,1
Gut · von 5 Sternen
Geschäft für Computerzubehörhetmanrecovery.com
Hetman Software Erfahrungen
4,1von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
86
10 in den letzten 12 Monaten
Geschäft für Computerzubehör
74%
Anteil 5-Sterne-Bewertungen
Bewertungen (86)
10 in 12 MonatenIhre Stimme
Erfahrung zu Hetman Software schreiben
Margarita Budzinskaya
Verifizierte Bewertung
5 stars - Finally recovered my files
I spent more than three months trying to recover important files from my hard drive and honestly thought they were gone for good. Before buying Hetman Partition Recovery, I contacted their support team. They helped me remotely, explained what to do step by step, and gave me clear instructions. I was able to check the results first and saw that my files were actually there. In the end, I managed to recover the files that were really important to me. After spending so much time trying different solutions, this was a huge relief. I’m leaving this review because the software and the support really helped me. Definitely 5 stars from me.
0
James
Verifizierte Bewertung
Easy to Use and Great Support.
I used Hetman RAID Recovery to recover data from a RAID array. The program made a very good impression. Everything is clear and easy to use, the scan results are well presented, and I was able to find the files I needed. I’d also like to mention the support team. They respond quickly and provide helpful advice. Overall, I had a very positive experience with the program.
0
Carole GOMEZ
Verifizierte Bewertung
Service technique non joignable
Je n'arrive pas à joindre le service technique le mail envoyé est revenu dans ma boite mail "message non distribué". Est-ce qu'il y a un numéro de téléphone pour ce service en France? Merci
0
정창영
Verifizierte Bewertung
Hetman Partition Recovery Refund…
Hetman Partition Recovery Refund Experience (VMDK Recovery Case) I am sharing my experience in case it helps others who are considering purchasing this software. I purchased Hetman Partition Recovery (Home version) because I needed to recover data from a VMDK (virtual machine disk). After purchase, I learned that recovering files from virtual machines requires the Office version or higher. The real issue was the refund process and how the testing claim worked in practice. What Hetman repeatedly explained Hetman repeatedly stated: The software can be tested for free before purchase. The Home version can scan the virtual machine. If files are detected, recovery is possible. However, saving recovered files from virtual machines requires the Office version. At first glance, this sounds reasonable. But in practice, from a customer’s perspective, the situation was different. The contradiction I encountered Hetman repeatedly instructed me: "Please save this file and mount it in the program by selecting the VMDK virtual disk type." At the same time, they also repeatedly stated: "Saving/recovering files from virtual machines requires the Office version." So the practical issue was: Without purchasing the Office version, I could not complete the exact verification steps they were instructing me to perform. That created a circular situation: "Test before purchase" But meaningful verification required an upgraded purchase first My concern The key issue for me was not simply seeing that a VMDK file existed. The important question was: Can the actual contents inside the VMDK be successfully recovered and used? Hetman’s position was that their Home version could detect files. My concern was: Actual successful recovery could only be meaningfully verified after purchasing the Office version. And if I purchased the Office version, mounted the VMDK, and later discovered that the internal data was corrupted or unusable, their refund policy strongly suggested they would classify that as a data condition issue rather than a software defect. In other words: The customer carries all of the risk. Refund policy reality Hetman advertises a: 30-day money-back guarantee However, in practice, their policy appears limited to: Confirmed technical issues where the software fails to perform its intended function. This means: Wrong purchase Misunderstanding edition differences Product not matching expectations do not qualify. Payment processor experience I also contacted PayProGlobal, the payment processor / merchant of record, and opened a refund dispute. The issue was effectively routed back to the seller. Final conclusion My personal takeaway: Refunds for overseas digital software can be extremely difficult "30-day money-back guarantee" may not mean what customers expect If your use case involves specialized recovery (VMFS / VMDK / virtual machines), check edition limitations very carefully before purchasing I am sharing this simply so other customers can make a fully informed decision. – CYJ
0
Ramon Martinez
Verifizierte Bewertung
Customer service is trash
Customer service is trash. Purchased the software about 5 months ago, and hey it worked it recovered what I needed urgently but several files were "corrupted" but I was able to recover them with testdisk When i upgraded to a new pc and wanted to transfer my liscence that I paid for is when the issues arrived. After I downloaded their current version it kept saying my liscence was wrong. This is when I called customer service, they just told me to check my email and hung up. Then I emailed and they told me that it was because the version 5.2 was too new for my liscence which was 5.1... which should work since its the same major version, however not wanting to argue any more I asked for a download to 5.1 since that wasnt on their site anymore. No more responses and my calls where not being returned. I ended up having to download the 5.1 version from a 3rd party website to be able to use the software i purchased. Just stay away from hetman there are better options out there
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 62 % der negativen Bewertungen.
Alternativen zu Hetman Software
Geschäft für Computerzubehör-Ranking →Häufige Fragen zu Hetman Software
Ist Hetman Software seriös?
Hetman Software erreicht aktuell 4,1 von 5 Sternen aus 86 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (340 S Lemon AVE, Walnut CA 91789, 91789 Walnut, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hetman Software?
Kundinnen und Kunden bewerten Hetman Software im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 86 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Wo hat Hetman Software seinen Sitz?
Hetman Software hat seinen Sitz in 340 S Lemon AVE, Walnut CA 91789, 91789 Walnut, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Hetman Software gibt es?
Die bestbewerteten Anbieter in der Branche Geschäft für Computerzubehör sind Eldorado (4,0 von 5), IGGM (4,6 von 5), Batteribyen (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hetman Software beansprucht?
Nein. Das Profil von Hetman Software ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hetman Software hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hetman Software auf Bewertungen?
Hetman Software: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Hetman Software negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.