Bewertung
4,3
Gut · von 5 Sternen
Bekleidungsherstellerhopeandivy.co.uk
Hope & Ivy Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
290
40 in den letzten 12 Monaten
Bekleidungshersteller
56%
Anteil 5-Sterne-Bewertungen
Bewertungen (290)
40 in 12 MonatenIhre Stimme
Erfahrung zu Hope & Ivy schreiben
Ceri Scott
Verifizierte Bewertung
Really helpful customer services…
Really helpful customer services department today. Great to be acknowledged and listened to. Very kind, understanding and supportive with my issues. Dealt with quickly and kindly. I love Hope and Ivy’s cotton dresses and always get compliments when wearing them. Their vibrant colours and flattering shape, never fail to make me feel great! Easy to launder and good quality cotton means that they can be hung up to dry and don’t need to be ironed either! Win win all round!
0
sarah cook
Verifizierte Bewertung
The Julia is a really beautiful dress
The Julia is a really beautiful dress. I ordered the wrong size by mistake for a wedding. A very helpful customer service lady tracked my new order and made sure it was sent out immediately and then made sure the refund was processed asap. The correct size arrived in time. It was true to size, fitted perfectly. Lovely length(I’m a size 14 and 5’7” ) A very hot day but the dress was cool and comfortable. Lots of compliments. It was well made and lined throughout. Neck wasn’t too low and the sleeves allowed plenty of air circulation. No hesitation in recommending.
0
**Seaside girl
Verifizierte Bewertung
Returns experience has damaged my trust
The first dress I ordered was lovely, just too low and too much fabric in the bust area and far too revealing. I'm still waiting for a refund 10 days after the returned item received back at their depot. I should have trusted my instinct and not ordered from Hope and Ivy again but the customer service lady seems professional and explained there was no automated communication due to it being a small company. So I was tempted by another dress with embroidery. Again it didn't fit so it had to be returned. Even if it had fitted the quality of material did look a bit cheap. Beautuful design and embroidery. Lets see if I get more luck with this return. If tempted again I would order Hope and Ivy through John Lewis who are very reliable but I'll probably stick to brands like Boden, Whistles and Aspiga with excellent customer service. Hope and Ivy need to realise how they manage returns will have a big impact on their future and negative reviews will impact on future sales. I just wonder if they are in financial difficulty
0
Nic Nic
Verifizierte Bewertung
Simply Unacceptable
I am actually sorry that I have to write a negative review since I absolutely love Hope & Ivy dresses and own several. However, this time the purchase didn’t go as smoothly as usual. The dress I have ordered and paid for has not been delivered. The shipping company claims it has but it has certainly not been delivered to me. I have signed all the documents needed for H&I to look into the matter! The customer service employee has been extremely nice but not helpful in any way and I am stuck here with no dress and no refund. Simply unacceptable 😥🤯
0
Marion
Verifizierte Bewertung
Exceptional customer service and incredible quality!
An absolutely wonderful experience from start to finish! I recently had an issue with my order, and I was genuinely impressed by how quickly, kindly, and professionally the Hope & Ivy customer service team handled everything. A special thank you to Bettina, who was incredibly helpful, responsive, and understanding throughout the whole process. She truly went above and beyond to make sure I felt listened to and supported. The quality of the dresses is also absolutely incredible. They are beautifully made, with stunning details and such a lovely attention to quality. I was already a fan of Hope & Ivy’s beautiful designs, but this experience has definitely made me a loyal customer. It’s rare to come across such exceptional customer service, and it really makes a difference. Thank you so much for your kindness and for the outstanding service! I will definitely be ordering from Hope & Ivy again. 💕
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 18 % der negativen Bewertungen.
Alternativen zu Hope & Ivy
Bekleidungshersteller-Ranking →Häufige Fragen zu Hope & Ivy
Ist Hope & Ivy seriös?
Hope & Ivy erreicht aktuell 4,3 von 5 Sternen aus 290 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Hope & Ivy, Unit J1, 2 Leswin Place, Londno, N16 7NJ LONDON, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hope & Ivy?
Kundinnen und Kunden bewerten Hope & Ivy im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 290 Bewertungen. 40 davon stammen aus den letzten 12 Monaten.
Wo hat Hope & Ivy seinen Sitz?
Hope & Ivy hat seinen Sitz in Hope & Ivy, Unit J1, 2 Leswin Place, Londno, N16 7NJ LONDON, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Hope & Ivy gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungshersteller sind Ted Baker (3,7 von 5), OddBalls (5,0 von 5), Dobell (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hope & Ivy beansprucht?
Nein. Das Profil von Hope & Ivy ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hope & Ivy hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hope & Ivy auf Bewertungen?
Hope & Ivy: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Hope & Ivy negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.