Bewertung
3,2
Durchschnittlich · von 5 Sternen
B2B-Dienstleistungenhostwinds.com
Hostwinds Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
100
17 in den letzten 12 Monaten
B2B-Dienstleistungen
47%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
17 in 12 MonatenIhre Stimme
Erfahrung zu Hostwinds schreiben
Lourenco
Verifizierte Bewertung
Hostwinds accidentally deleted my server
I wanted to cancel my server as per the next billing cycle. I still had 2.5 months left of my billing cycle. Before cancelling, I asked the helpdesk whether my server would remain active until the end of my billing cycle. The answer was first Yes. So I cancelled, but then they came back to me saying: 'oh sorry, that was wrong, it will be deleted within 5 minutes'. So my server was deleted without warning! I still had open (negative) trades, which I then had to close manually with a loss. I asked for a refund of my last invoice as a minimum. Initially they refused and wanted to give me credit worth one quarter. Which was obviously useless to me as I wanted to cancel my server. After some escalation within the helpdesk, they admitted they messed up and agreed to refund the period I lost due to the pre-mature cancelling. So I increased my rating from 1-star to 3-stars (I still believe this is a big botch-up). See below transcript of the chat: Me What is not clear to me: if I cancel today, will I still have the server until the next due date? 11:10 AM Tony Yes, if you cancel today, your server will remain active until the end of the current billing period on 10/29/2026. You can continue using it until then. 11:10 AM Evan has joined this conversation Evan Hello, please note that cancellation is immediate and will result in server deletion within 5-10 minutes of the 'request cancellation' button being clicked. 11:12 AM I apologize for any confusion, please let me know if you have any questions 11:14 AM Me Oh can you please undo the cancellation then!!! 11:14 AM This is very unprofessional 11:14 AM Evan Unfortunately no, I'm sorry to say. Once cancellation is requested it's immediate (as indicated on the cancellation page). I've raised the issue with Tony's manager and I'm very sorry for the inconvenience. 11:15 AM Me Man this is really really really messed up.....
0
Adventus Solutions
Verifizierte Bewertung
Their technical support team is very slow
Their technical support team is very slow. Even if the issue is urgent, they dont have any support through calls. They work only by tickets and there is no priority assigned. Its in the order they receive. Too bad!
0
David Braverman We DON'T buy!
Verifizierte Bewertung
Charged for extra storage for a website stored elsewhere Not in Hostwinds!
I closed my account with them months ago but they kept charging me about $55 a month for extra storage. When I approached them for refund all they offer me was to cancel the storage for extra fee!!! It for real-Unbelievable!
0
Miles Sterling
Verifizierte Bewertung
Decent speed but interface is a bit complicated
I've been testing their cloud portal for a small technical project. The network speed and uptime are quite decent for the price. However, the management interface feels a bit over-engineered and complicated for daily use compared to other cloud providers. Also, the documentation lacks depth on advanced networking configurations. It's an okay hosting provider, but there's a learning curve.
0
Mempool Support
Verifizierte Bewertung
Title
Title: BEWARE: Crypto Payments Held Hostage! Terrible Support & Deceptive Practices Review: If you are planning to pay with Cryptocurrency, DO NOT use Hostwinds. They will take your money, fail to deliver the service, and hold your funds hostage. Here is exactly what happened to me: I attempted to purchase a hosting service using Crypto (USDC ERC20) through their Stripe payment gateway. The blockchain transaction was fully successful and confirmed on my end. However, due to a delay/issue with their own payment processor (Stripe), Hostwinds canceled my order, claiming the payment took too long. Instead of automatically refunding my money for a service they COMPLETELY FAILED to deliver, they kept it. The support experience was a complete nightmare. First, their frontline agent (Dominic) explicitly opened a ticket for a "Crypto Refund," acknowledging the situation. But then, their Director of Operations, Dustin Waggoner, stepped in and refused to send the money back to my crypto wallet. He hid behind a generic "crypto is non-refundable" Terms of Service clause. Keep in mind, I wasn't asking for a refund on a used service—I was asking for my money back because THEY failed to activate my order! Instead of a real refund, Dustin forced an $88.88 "account credit" onto my Hostwinds profile, essentially trapping my money on their platform. When I went to Live Chat to escalate this and demand a manual blockchain withdrawal, agents like Evan and Ryan acted like literal bots. They copy-pasted generic scripts and flat-out refused to transfer the chat to a manager, telling me to "wait for an email." They blame Stripe for the gateway failure, but they are the ones punishing the customer by refusing a manual withdrawal. They are happy to acknowledge the funds by giving you "store credit," but will fight tooth and nail to prevent you from actually getting your money back. Save yourself the headache, the lost time, and the stolen money. Take your business to a reliable hosting company that actually takes responsibility for its own broken billing systems. Avoid Hostwinds at all costs!
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 63 % der negativen Bewertungen.
Alternativen zu Hostwinds
B2B-Dienstleistungen-Ranking →Häufige Fragen zu Hostwinds
Ist Hostwinds seriös?
Hostwinds erreicht aktuell 3,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (12101 Tukwila International Blvd #320, 98168 Seattle, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hostwinds?
Kundinnen und Kunden bewerten Hostwinds im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 17 davon stammen aus den letzten 12 Monaten.
Wo hat Hostwinds seinen Sitz?
Hostwinds hat seinen Sitz in 12101 Tukwila International Blvd #320, 98168 Seattle, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Hostwinds gibt es?
Die bestbewerteten Anbieter in der Branche B2B-Dienstleistungen sind Early Bird (3,9 von 5), Optimalprint (3,7 von 5), Ink Station (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hostwinds beansprucht?
Nein. Das Profil von Hostwinds ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hostwinds hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hostwinds auf Bewertungen?
Hostwinds: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Hostwinds negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.