Bewertung
1,6
Mangelhaft · von 5 Sternen
Kosmetikindustriehourglasscosmetics.co.uk
Hourglasscosmetics Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
33
2 in den letzten 12 Monaten
Kosmetikindustrie
3%
Anteil 5-Sterne-Bewertungen
Bewertungen (33)
2 in 12 MonatenIhre Stimme
Erfahrung zu Hourglasscosmetics schreiben
Annie Annie
Verifizierte Bewertung
Non existent customer service, will buy elsewhere
I usually will only write reviews when I have a terrible or fantastic experience. Placed an order over a week ago and my order has not been processed and no shipping label created and like others have said, I received a copy and pasted response or an AI response from Peyton saying they will transfer me to the right person which can take 3-4 business days. 3-4 business days to receive a human response are you kidding me? I’m meant to receive my product within 2-4 business days as stated on the website but what is the most appalling thing to me is actually their extremely slow responses and lack of customer service when Hourglass was meant to be “high end”. Agreed with others I actually feel that drugstore customer service is way better even though I hardly shop in drugstores. I used to not have problems with Hourglass when it was ran under a beauty giant retailer but now that they have their own website in my country, I thought I should buy directly from them. I wished I never placed an order with them.
0
Lauren .M
Verifizierte Bewertung
My parcel got returned to sender as the…
My parcel got returned to sender as the courier couldn’t read my address. I’ve been replied to once last Wednesday, I went back and reconfirmed my address, but no other contact has been made now. Reading some others have had this same experience and not gotten their order or a refund is concerning
0
Mrw
Verifizierte Bewertung
Worried about component in their products, they stop replying to emails when asked
I contacted this company on two different occasion to ask if the mica they use in their products is synthetic (fluorophlogopite) or natural. They never answered my question, in fact, they stopped replying to my emails altogether after I brought it up, even though they had responded before. Synthetic mica is made in a lab, very pure, and free from harmful contaminants. Natural mica, on the other hand, is mined and can contain free crystalline silica, which is classified as a carcinogen when inhaled. This isn’t something minor; it’s a real health concern, especially in products we put directly on our skin and near our eyes. The fact that they won’t clarify what they use is suspicious to me. Consumers deserve transparency about the ingredients in the products they’re using, and I think people should be aware of this before buying from them. For example, talc is going to be removed from all make-up products from 2027 and for the same reason. We need to fight for our rights and especially our health
0
Vee
Verifizierte Bewertung
Very disappointing
They are only getting one star because you have to give a star. I never got my item the courier sent it back to them because they couldn’t read the address. They refused to give me a refund I will never buy from them again the guy I spoke to just couldn’t be bothered then had the cheek to ask me to give him a rating which again was zero.
0
Wendy Wigg
Verifizierte Bewertung
Forget their lipgloss/lipsticks.
Nothing wrong with the staff and service but I bought 2 of the same products and they were a rip off. It was the hour glass lip gloss in the gold container. There was the most minute amount in the container and only lasted a couple of weeks and I wasn’t wearing it every day. A lovely product but definitely not value for money.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Hourglasscosmetics
Kosmetikindustrie-Ranking →Häufige Fragen zu Hourglasscosmetics
Ist Hourglasscosmetics seriös?
Hourglasscosmetics erreicht aktuell 1,6 von 5 Sternen aus 33 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hourglasscosmetics?
Kundinnen und Kunden bewerten Hourglasscosmetics im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 33 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Hourglasscosmetics gibt es?
Die bestbewerteten Anbieter in der Branche Kosmetikindustrie sind BEAUTY BAY (3,0 von 5), Wild (4,6 von 5), Comme Avant (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hourglasscosmetics beansprucht?
Nein. Das Profil von Hourglasscosmetics ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hourglasscosmetics hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hourglasscosmetics auf Bewertungen?
Hourglasscosmetics: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Hourglasscosmetics negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.