Bewertung
4,3
Gut · von 5 Sternen
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Bank
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Becky
My review appointment was booked by Sandi who went all out to get me a mortage review scheduled as quick as possible. My mortgage advisor, Claire was outstanding. Definitely earned 5 stars. The process was broken down into clear and easy steps making the experience stress free. She was very helpful and supportive. I highly recommend her for anyone looking for a mortage at HSBC.
Sara Alzetta
After 10 mins call they told me by sunday (yesterday) the thing would have been fixed. Today it is not. And I am sick of spending money in calls just because the job is not done!! Don't ask me to write to socialemail whatever because that EMAIL IS FAKE!!! No one is getting back tome!! Never. Worst bank of ever
King of Scotland
Excellent customer service was received from Hazel Devine during my mortgage application. Hazel took her time to explain the various product features and gave me a reflection period to think about it. This really helped me to make an informed decision with respect to my choice. Through her support, I’ve been able to lock myself into a very competitive rate.
Craig Elliott
"without prejudice" My father passed away on Jan 5 this year. He has/had an account in Saint Helirer Jersey. I filled out the bereavement forms on Jan 12th. Expecting a reply from someone. Six months later i have had no contact. Spend $100 calling them from Thailand. I have basically been shunted from division to division. I asked the bank to call me back. As it costs almost one pound a minute to call them from Thailand. Sorry we must contact your fathers phone number. Well he has been dead for seven months. So the sim card is no longer Valid? Do you expect to contact my fathers ghost? My father had this account for over sixty years. This is not he level of service i expect. Also when i call the U.K number? I expect to talk to someone who speaks proper Kings English. I don't blame the phone correspondents. They a only following a script. But in the last week i have spent over $ 300 in calls with no resolution. I have provided all documents. Will, death certificate. everything. I am out of pocket taking care of my fathers affairs. And as his executor by U.K (Jersey) law. I expect better from the HSBC. Plc I welcome any contact therein & going forward. Or i may be forced to take litigation actions.
Dave
Disabilty discrimination. Having tried to open account via their online system and app, it generated a frustrating loop. Spoke to a switch agent who told me i was only allowed to open an account in person, not online or via a phone. Multiple times hasbc were informed i suffered a disabilty, but this obviously means little. As a bank they have a duty of care to allow disabilty to open accounts via phone, online, post. They accepted this and would be in touch. Guess what they played the ignore card and eventually i would go away, i complained and 2 months plus and still no response. They will send a standard reply to this review, as a PR excercise, as if they are concerned, unfortunately, this is simply a stunt. The sevice at the time, they hung up 3 times on me, and we all kniw how frustrating that is.
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
HSBC UK erreicht aktuell 4,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten HSBC UK im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bank sind Revolut (4,7 von 5), Western Union (3,8 von 5), WorldRemit (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von HSBC UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann HSBC UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
HSBC UK: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.