Bewertung
4,8
Hervorragend · von 5 Sternen
Juweliergeschäfticonicwatches.co.uk
4,8von 5 · Hervorragend
Bewertung
Hervorragend · von 5 Sternen
Stimmen
0 in den letzten 12 Monaten
Juweliergeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Keira Birch
Grate shop, good service and very friendly staf.. And the most importantly amazing watches at amazing prices.. I just bought my first Rolex with them and love it..
Lauren Rahman
Great service and a watch in perfect condition, just as the description! No complaints at all:) Really pleased with the watch purchased, would recommend for future purchases.
Abby V.
Very welcoming, helpful, and informative; and an excellent price for my watch. Placed order and watch delivered following day. A great buying experience can thoroughly recommend It
MAP
This shop used to have a great reputation for customer service and quality. Unfortunately that seems to no longer be the case.
JJ
Having spent just shy of £1,000 on a Tag Heuer watch less than 4 years ago I'm disappointed to note I've had to return the watch to Iconic Watches 3 times for repair. The watch is only worn on special occasions a handful of times each year. I was frustrated within 6 months of purchase I had to return the watch due to an issue with the hands sticking together. Sixteen months later I had to return it again as one of the hands completely dislodged within the watch. (Seems reasonable to assume their is an issue within the watch at this point) Less than 20 months later the watch has completely stopped working and has been with the shop for repair since June (to-date). Having highlighted by phone that I had loss trust in the watch and that I had spent close to £80 in postal costs sending the watch back to them, I was then accused by a member of staff (Alison) of being careless in possession of the watch and that the issues encountered were all my fault. This statement was made without any evidence and I was left appalled by such accusations. Certainly not the level of customer service I expected. Furthermore, they are now demanding £75 to return the watch after it's 3rd repair in less than 4 years, and despite having a life-time warranty from the manufacturer. (or so I was led to believe at purchase from their website) I have since I contacted the National Association of Jewellers (NAJ) to complain. They advised me I had to complain to Iconic Watches and received a final response before they would take on my complaint. I wrote to Iconic Watches over 16 days ago to lodge a formal complaint and I requested a written response within 14 days or by 9 August. To date I have yet to receive a response or even a formal acknowledgement. Despite doing weeks of research prior to purchasing my watch and reading several positive reviews online I'm left disappointed with my experience and I want to highlight the issues I've encountered for others to see. I'm a reasonable person and I don't enjoy having to leave negative reviews, however I feel I've done all I can to resolve this matter and I'm now left with no choice but to escalate my concerns. Mr A Orr.
Typische Antwortzeit unter 7 Tagen.
Iconic Watches / Ancient and Modern Jewellers Ltd erreicht aktuell 4,8 von 5 Sternen aus 1.088 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (17 new market steet, blackburn, bb17dr blackburn, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Iconic Watches / Ancient and Modern Jewellers Ltd im Schnitt mit 4,8 von 5 Sternen („Hervorragend“) auf Basis von 1.088 Bewertungen.
Iconic Watches / Ancient and Modern Jewellers Ltd hat seinen Sitz in 17 new market steet, blackburn, bb17dr blackburn, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Juweliergeschäft sind I SAW IT FIRST (2,6 von 5), Callie (4,7 von 5), PANDORA UK (3,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Iconic Watches / Ancient and Modern Jewellers Ltd ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Iconic Watches / Ancient and Modern Jewellers Ltd hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Iconic Watches / Ancient and Modern Jewellers Ltd: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.