Bewertung
4,0
Gut · von 5 Sternen
Kerzengeschäftimperialcandles.co.uk
4,0von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
23 in den letzten 12 Monaten
Kerzengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Lisa
DO NOT BUY!!! I placed an order in July which is still showing as "unfulfilled" on the website. I have sent 3 messages, no reply. Tried calling, no answer. I am so upset as it was an 80th birthday gift for my mum.
Sarah
This company does not respond to customer issues. My full order never arrived and what I had been sent was wrong. Spent a month trying to get in contact with this company. I then saw that on Companies House they (Imperial Essences Ltd) are being struck off the register. I believe they are fast selling - now through TikTok shop too - to get rid of stock before being forced into administration. They don’t care about the customers at all and treat them terribly.
John Morley
Ordered a tokyo candle for an anniversary gift and it should've had a sterling silver necklace, one of two designs guaranteed. It had a stainless steel gold coloured necklace in (my partner doesnt wear gold coloured jewellery) sent an email and forgot to add pictures so the reply from them was asking for pictures. Then silence... nothing. I've replied again to chase it up and still no reply. It's been a week since I sent the images of the necklace so if they do ever get back to me and make it good I'll change my rating, but until then it's 1 star.
E Valdez
2* - read to end I LOVE the scent of the Black Raspberry candle, such a powerful fruity scent that fills the room! I got such a cute silver and blue ring from the candle too. I’m wearing it as I type and have had compliments already! In the same order, I got a mystery candle, and I was really looking forward to revealing the ring as I’d received such a pretty ring from my Black Raspberry candle, but my excitement fizzled out when I opened the packet to reveal… the exact same ring as in my Black Raspberry candle. I can’t even give it away as I don’t know peoples ring sizes. The scent of the mystery candle was ok, nothing to write home about as it was rather baby-power scented and nowhere near as strong as the other candle. Imperial candles, perhaps keep a ledger of what rings are in what candles? I’d understand if they were in separate orders, but to order two candles at once and receive the same ring twice seems like a huge oversight in your marketing and business practice. To customers - don’t expect to get different jewellery pieces in different candles…! Just buy one and done otherwise you risk duplicates. No issues with delivery, speedy dispatch with Royal Mail. EDIT: lost a stone after a month. Not impressed with the jewellery quality. EDIT 2: lost a second stone
Jill
Beautiful candle Gorgeous scent Stunning ring ❤️
Typische Antwortzeit unter 7 Tagen. Beantwortet 26 % der negativen Bewertungen.
Imperial Candles erreicht aktuell 4,0 von 5 Sternen aus 1.038 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Cotton Drive, CV8 2UE Kenilworth, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Imperial Candles im Schnitt mit 4,0 von 5 Sternen („Gut“) auf Basis von 1.038 Bewertungen. 23 davon stammen aus den letzten 12 Monaten.
Imperial Candles hat seinen Sitz in Cotton Drive, CV8 2UE Kenilworth, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Kerzengeschäft sind Home Store + More (4,9 von 5), Holisticshop (4,7 von 5), Craftovator Studio (2,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Imperial Candles ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Imperial Candles hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Imperial Candles: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.