ISX Financial Erfahrungen

2,6von 5 · Durchschnittlich

23 Bewertungen

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Bewertung

2,6

Durchschnittlich · von 5 Sternen

Stimmen

23

6 in den letzten 12 Monaten

Finanzinstitut

26%

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Bewertungen (23)

6 in 12 Monaten

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John

CY · 18. Juli 2026

Verifizierte Bewertung

Avoid at all costs

Avoid at all costs! Reported to authorities.

18. Juli 2026

Milusa

CY · 20. April 2026

Verifizierte Bewertung

Well after your answer

Well after your answer, i still dont have the help i was asking for. Send you more dan 35 emails en recieved 0 response! I ask you to contact the merchant for me because they ignore me. All im asking is you contacting the merchant.. your name is the money provider sending it to the merchant! I have it Black on White on my bankaccount.. so i ask you contact themetchant and help me with sending a message to them.. thats all I can send proof your name is on it, if you respond to your emails you would know that

20. April 2026

ISX Financial

Antwort des Unternehmens · 20. April 2026

Dear Milusa, Your review appears to be an attempt to pressure or coerce our business into action regarding matters outside our control. We are not the competent authority to adjudicate consumer claims or negotiate withdrawals. We acted solely as a payment service provider that facilitated your authorised bank transfer payments to the merchant in question. You are not our customer and have no contractual or service relationship with our business. We cannot therefore directly assist you in this matter, nor can we enter into a reimbursement agreement with you for any reason. Your dispute is with the merchant/Beneficiary of your funds directly regarding your gambling deposits. We cannot engage with or resolve complaints from individuals who are not our customers, particularly where the subject matter falls outside the scope of our service. Your enquiry/dispute should be directed to the merchant with whom you transacted. Alternatively, please contact the financial institution of which you are a customer for assistance. Regards, The ISX Financial Team

Miuutt

CY · 24. März 2026

Verifizierte Bewertung

Very bad service ISX im still waiting…

Very bad service ISX im still waiting for help after 3 weeks. I would be updated in 1-2 days. I allso have proof from that. After 3 weeks there is still no help are solution are a refund.

24. März 2026

ISX Financial

Antwort des Unternehmens · 24. März 2026

Dear Miuutt, Your review appears to be an attempt to pressure or coerce our business into action regarding matters outside our control. We are not the competent authority to adjudicate consumer claims or negotiate withdrawals. We acted solely as a payment service provider that facilitated your authorised bank transfer payments to the merchant in question. You are not our customer and have no contractual or service relationship with our business. We cannot therefore directly assist you in this matter, nor can we enter into a reimbursement agreement with you for any reason. Your dispute is with the merchant/Beneficiary of your funds directly regarding your gambling deposits. We cannot engage with or resolve complaints from individuals who are not our customers, particularly where the subject matter falls outside the scope of our service. Your enquiry/dispute should be directed to the merchant with whom you transacted. Alternatively, please contact the financial institution of which you are a customer for assistance. Regards, The ISX Financial Team

paul

CY · 16. Februar 2026

Verifizierte Bewertung

A Quick No is better than a mislead Maybe.

If hope and enthusiasm I applied for an account with this company to integrate their Paid By Bank product into my site. I was open and transparent as to the trading style and got a congratulations email. After what is now a week later and several calls to their London based number supplied through the FCA website, I was diverted to a receptionist in Cyprus. A very pleasant and polite lady, who informed me each time she would pass on my messages. After further chasing I received a mail through the ISX dashboard on my new account to apologise for the delay. They were now reviewing the account previously accepted without any trading and would access with my set up details shortly. Having not heard for some days since I sent another message this morning. WHen I went to check the account this afternoon my password is no longer recognised. I called the Cyprus again and was told that there was no one available and that she would pass my message . The issue here is not whether my business was acceptable to them but the way they have behaved towards what until at least today was a customer. I will now have to inform the platform that offered their service for integration and go back to the drawing board. It seems even when you are transparent with people they still find ways of not treating you with customer care. We are a new skill based game of chance and hoped we could have done some good for the people of the UK.

16. Februar 2026

ISX Financial

Antwort des Unternehmens · 16. Februar 2026

Hi Paul, We understand your frustration and recognise how important clear and timely communication is, particularly when you are preparing to integrate a payment solution. For clarity, we have been in communication throughout the review process, including communications sent on 11 February at 14:35 and 16 February at 13:00, where updates were provided regarding your account status. As part of our standard compliance procedures, accounts may be placed under review and access temporarily restricted while additional assessments are carried out. Following the completion of our review, we made the decision that we are unfortunately unable to collaborate with your business at this time. While we fully appreciate your transparency during the application process, all onboarding decisions are subject to our internal risk and compliance framework. As a matter of policy, we do not publicly disclose the specific reasons for declining to onboard a potential client. However, the decision and its basis were communicated to you directly, and you are fully aware of the outcome. We wish you every success in securing a provider that aligns with your business model and future plans. Thank you, The ISX Financial Team

Jamie Ktenas

CY · 14. November 2025

Verifizierte Bewertung

Professional and trustworthy

In my years of working with ISX Financial, they were great to work with, professional and always there to support wherever necessary. Would recommend working with them and you will appreciate their hands on support.

14. November 2025

Die Akte

Finanzinstitut

Antwortet langsam

Typische Antwortzeit über einer Woche. Beantwortet 64 % der negativen Bewertungen.

Alternativen zu ISX Financial

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Häufige Fragen zu ISX Financial

Ist ISX Financial seriös?

Für ISX Financial liegen bisher 23 öffentliche Bewertungen vor (2,6 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Makrasykas 1, Strovolos, 2034 Nicosia, CY) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.

Wo hat ISX Financial seinen Sitz?

ISX Financial hat seinen Sitz in Makrasykas 1, Strovolos, 2034 Nicosia, CY. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu ISX Financial gibt es?

Die bestbewerteten Anbieter in der Branche Finanzinstitut sind Klarna (4,4 von 5), Revolut (4,7 von 5), Freecash (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.

Ist das Profil von ISX Financial beansprucht?

Nein. Das Profil von ISX Financial ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann ISX Financial hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet ISX Financial auf Bewertungen?

ISX Financial: Antwortet langsam. Typische Antwortzeit über einer Woche.

Kann ISX Financial negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.

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