Bewertung
4,7
Hervorragend · von 5 Sternen
Renault-Händlerjohnbanks.co.uk
4,7von 5 · Hervorragend
Bewertung
Hervorragend · von 5 Sternen
Stimmen
364 in den letzten 12 Monaten
Renault-Händler
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Steve D
Excellent, as always.
Wendy Sage
Customer service at John Banks is outstanding. Staff are friendly, polite, and professional. As a motability customer, David Boor dealt with the hand over of my new car and the return of my previous car. He was respectful, polite, with a good sense of humour and explained everything clearly.
Gizeli Nanni
Few weeks ago me and Husband went to see a car at John Banks Honda in Cambridge, the service from Aman was expectacular from start to finish, he is an true Asset to John Banks Honda, he is knowledgeable, charismatic, no question went unanswered, his ability to truly hear our needs was exceptional! Today he came to pick up the car for a service with a great smile, left me with a courtesy car, and with assurance that he would do his best as always! THANK you Aman! You're a breath of fresh air in this industry.
Duncan
Rhys is a very good salesperson at no point did we feel rushed or pressured when dealing either face to face or by phone/ e mail. On collection he went through all the must know things on the car before we set off and rang two days later to check we were happy with the car as he said he would. Overall very happy with the service we received.
Mr Mark Allen
This a slightly length review because the experience has been ultimately disappointing, but some good points along the way. I was seriously contemplating buying a Renault 4 Plein Sud. None in the country to drive at the time. The initial sales process was absolutely fine, took R4 and R5 cars out for lengthy road tests and all good. Put a deposit down £500. I then decided that ordering a circa £30k car without driving the actual model was too risky, so after 3 weeks cancelled my order. Now the small print states that after 14 days you loose the deposit. I was a week late. I had a similar scenario with Vadis group a couple of years ago for a different reason. Now I realise I should have read the contract but I was hoping I’d get say £250 back. The salesman was batting on my side, but the accounts team said no. This seems to show a lack of commercial good sense, as I will now go to another dealership when I do order my car. Also a warning to others, make sure you don’t miss the 14 day deposit rule as it’s clearly non-negotiable. I mentioned the previous scenario with Vadis, as they refunded my deposit in full despite not having to.
Typische Antwortzeit unter 7 Tagen. Beantwortet 70 % der negativen Bewertungen.
John Banks Group erreicht aktuell 4,7 von 5 Sternen aus 614 unabhängigen Bewertungen — Gesamturteil „Hervorragend“. Zur Einordnung: der Firmensitz (Kempson Way, IP32 7AR Bury Saint Edmunds, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten John Banks Group im Schnitt mit 4,7 von 5 Sternen („Hervorragend“) auf Basis von 614 Bewertungen. 364 davon stammen aus den letzten 12 Monaten.
John Banks Group hat seinen Sitz in Kempson Way, IP32 7AR Bury Saint Edmunds, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Renault-Händler sind Autohaus Tabor - Gewinner des Gebrauchtwagen-Awards 2023 (4,6 von 5), Renault Manzke (3,8 von 5), Renault Talk (3,7 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von John Banks Group ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann John Banks Group hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
John Banks Group: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.