Bewertung
3,3
Durchschnittlich · von 5 Sternen
Jollyflorist Erfahrungen
3,3von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Blumenmarkt
46%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Jollyflorist schreiben
Reza Staltz
Verifizierte Bewertung
Beautiful
Flowers looked just like in the photo and delivery was on time. The only thing I can fault is the tracking. It showed order received and then stopped. Was stressed that it's a scam. Nobody replied to my mail, but other than that I was so thankful when the flowers were received and was beautiful. Will order again.
0
Janene
Verifizierte Bewertung
COMPLETELY UNACCEPTABLE DIFFERENCE - ISSUE RESOLVED
An unacceptable difference in the type and quality of the flowers used in the bouquet delivery I organised for the elderly mother of a dear friend in Germany. The card included my friend's mother and the entire family grieving the loss of a beloved husband and father. I requested a photo of the bouquet when I received a message from my friend to say that a bouquet had been received by them and thanking me and my husband. To say I was shocked by the image of the monotone and cheap-looking bouquet delivered is an understatement. It bore no resemblance whatsoever to what was pictured and ordered from the website and it made me feel embarrassed and ashamed because it looked as though I couldn't be bothered to pay for something decent. I chose the "Classy" bouquet for that reason: it was simple, yet sophisticated and was elevated by the inclusion of a touch of the happy yellow coloured rosebuds. I am extremely unhappy about this delivery, it did not meet the standards pictured and did not live up to the price paid. I ordered the "Classy" bouquet (Product Code: JF330111) in the "Deluxe" size (which was pictured on the Jollyflorist website for A$179.00 at a total cost of A$197.00 including delivery. The bouquet pictured has white oriental lilies, white and yellow roses (standard and readily available flowers at all times of the year) plus greenery. The bouquet that was delivered was white oriental lilies and white/green chrysanthemums and minimal greenery. Not a single rose, white or yellow to be seen (the photo showed at least 7 yellow rosebuds and at least 5 white that I could count, a generous number of stems in total and nicely bunched together. To have chrysanthemums replace rosebuds is completely unacceptable. They looked cheap and can in no way be considered a substitute flower for the cost involved to have roses. I now wish I had looked at the reviews before I ordered and paid and I sincerely hope that Jollyflorist contact me in regard to my order (#260824894178589). I have the photo from the website, description of what flowers SHOULD have been provided, as well as the note that the Deluxe was the pictured price bouquet. I also have the photo provided by my friend for what WAS received for comparison. Had I been able, I would would have uploaded the images as proof for this review but I welcome the opportunity to provide this evidence to Jollyflorist. ADDENDUM Via PayPal I was able to discuss the situation and provide the requested photos for comparison to Jolly Florist. The matter has now been resolved with a partial refund offered and accepted. I understand that some types of flower (eg orchids) may not be available at all times, however, roses are a staple of a florist's inventory and are readily available worldwide, year-round. While certain colours may not be available, I fully believe that roses would have been in the shop of the florist who made up the order. My issue was that there was no attempt to replicate what I had ordered and paid for either in size or value. I am happy that Jolly Florist was willing to discuss and review the matter, that it has been resolved and that I paid a fair price for the bouquet that was delivered.
0
Macel
Verifizierte Bewertung
Delivery Status - still no update
Hi, I placed the order on 17th August and requested to deliver the flower on 18th August (order no. 260817529178282 ). Until now the online tracking is showing undelivered and after several follow-up via email and submitted inquiry via contact form, no single feedback from JollyFlorist. It is very disappointing. I tried calling their UK number but it was not connected and you can only leave a message. Update: Up until now, no one from your team has reached out to me. Even the online tracking system was not even updated if delivered or not. Not even a confirmation that it was actually delivered. That flower arrangement was paid by the company and was intended to be given to a funeral. If it was indeed received, please show us the proof or if not, then process the refund.
0
Allison
Verifizierte Bewertung
I am very disappointed with my…order not being fulfilled
UPDATE: Jollyflorist has responded to my enquiry regarding my order. They acknowledged the error and have offered either to fulfil the order or provide a full refund. I appreciate the company's willingness to address the issue and am grateful for their offer. I am very disappointed with my experience with Jollyflorist. I placed an order on 1 August for delivery on 4 August and paid NZ$209.67. Unfortunately, the flowers were not delivered as requested. After receiving no update, I contacted the company on 7 August, but I did not receive a response. As of today, the flowers have not been delivered yet. The flowers were intended for a special occasion, making the missed delivery particularly upsetting. I expected better communication and service, especially after paying a significant amount for the order. Based on my experience, I cannot recommend this service unless there are substantial improvements in customer communication and order fulfilment.
0
Maxine
Verifizierte Bewertung
Invoice you one amount and charge your card a higher amount
I was invoiced for a standing wreath scheduled for delivery to Indonesia on 7/26/26. I was invoiced USD 245.00, but my credit card was charged USD 272.43. I contacted them via Chat about this and was told it was due to an exchange rate difference. I needed further information because my card was also charged a currency conversion fee, and even if this is due to an exchange rate difference, the difference is exorbitant. They stopped responding on the chat. I don't recommend anyone order from this company because communication is very poor, and if you have an issue with the amount charged, it will not be resolved. I wrote a review about the service for this same order, and my recommendation is the same as this one.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
Alternativen zu Jollyflorist
Blumenmarkt-Ranking →Häufige Fragen zu Jollyflorist
Ist Jollyflorist seriös?
Jollyflorist erreicht aktuell 3,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Jollyflorist?
Kundinnen und Kunden bewerten Jollyflorist im Schnitt mit 3,3 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat Jollyflorist seinen Sitz?
Jollyflorist hat seinen Sitz in London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Jollyflorist gibt es?
Die bestbewerteten Anbieter in der Branche Blumenmarkt sind Eflorist (3,4 von 5), Serenataflowers (3,7 von 5), Interflora UK (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Jollyflorist beansprucht?
Nein. Das Profil von Jollyflorist ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Jollyflorist hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Jollyflorist auf Bewertungen?
Jollyflorist: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Jollyflorist negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.