Bewertung
2,6
Durchschnittlich · von 5 Sternen
Jonrtech Erfahrungen
2,6von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
8
7 in den letzten 12 Monaten
Unternehmen
13%
Anteil 5-Sterne-Bewertungen
Bewertungen (8)
7 in 12 MonatenIhre Stimme
Erfahrung zu Jonrtech schreiben
Morten MB.
Verifizierte Bewertung
Fantastic product and excellent customer service!
We are extremely satisfied with our JONR X1 maxx, which works perfectly. When we encountered a minor issue along the way, help was available immediately. Their customer service responded incredibly fast, professionally, and provided an amazing service. They fully deserve 5 stars, and we would definitely recommend JONR to everyone!
0
Nils K
Verifizierte Bewertung
Bad robot. No Customer service at all.
The robot vacuum cleaner works very poorly. Clearly problems with the software. Can't pass 2cm high thresholds. Customer service promises quick answers, but in reality they don't answer either email, chat or phone. Jonr advertises a 30-day money-back guarantee if you are not satisfied, but it is not possible to get in touch with them and you therefore cannot return the item and no money back. The company Jonr is so unserious that it borders on fraud. Stay away from Jonr! The only thing they give you is disappointment and wasted money.
0
Mathias Madsen
Verifizierte Bewertung
Lacking any type of competent support
After a lengthy back and forth with Jonr support, after a purchase of a robot vacuum from Amazon, my issue remains unresolved. I have countless issues with how their customer support is currently handling my case. First of all, I rarely get more than one answer per day, making the process painstakingly slow. And they don't respond until around 11:00 CET, even if I respond within 30 minutes I still don't get an answer until earliest 24 hours later, sometimes 48 hours. Secondly, I have a feeling their customer support either don't know English very well, or maybe it's a different person I'm writing every time even though it's the same email I'm responding to. I was even asked the same question twice, giving the same answer both times. At this point I just want to return my faulty product and buy a different brand entirely. Update June: i got my refund for my jonr X1 max. Hasn't changed much of my opinion except I atleast got a refund. Holy hell what an uphill battle. They haven't asked for their robot back, so I assume they think of their product as trash.
0
Hara Kougioumtzi
Verifizierte Bewertung
Terrible quality - No service - a total waste of money
The vacuum stopped working after only one month. we have tried multiple times contacting the company, we provided all the necessary information but we did not any kind of resolution and ultimately no reply, they totally ignored as. They are a fraud!
0
Karen Caraballo
Verifizierte Bewertung
At first my jonr was working fine
At first my jonr was working fine. I used it again to clean my sons' room and when I plugged it back in to self clean, it started cleaning for maybe 30 seconds and then suddenly stopped. I tried every alternative to fix my vacuum including cleaning it and checking the dock station. Every time I put the vacuum on the dock, the caution sign blinks about 15times and the only button that gives me a reaction is the language button. All this happened within a week. I've been emailing and sending DM's with no response. I got one reply asking for my order number and that was it. I want a refund...
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
CN
Häufige Fragen zu Jonrtech
Ist Jonrtech seriös?
Für Jonrtech liegen bisher 8 öffentliche Bewertungen vor (2,6 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: CN. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Ist das Profil von Jonrtech beansprucht?
Nein. Das Profil von Jonrtech ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Jonrtech hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Jonrtech auf Bewertungen?
Jonrtech: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Jonrtech negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.