Bewertung
3,0
Durchschnittlich · von 5 Sternen
Mobiltelefongeschäftjumia.com.gh
3,0von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Mobiltelefongeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Elvis Asamoah
Looking at the reviews here, I am not surprised that I have also had a bad experience with Jumia Ghana. I ordered an item on 28th Dec then received a message that the order was at the pick up point for collection. I phoned the customer service on 12th January and was informed it was a false deliver(whatever that means).The item was not received and I only got apologies without any real action taken. The pick up was TTU pentecost junction, Takoradi. Awful customer service if you claim to have one.I wouldnt recommend Jumia to anyone. Embarrassing
Joe Tawi
The worst application ever... The worst customer service ever. youre robots???? can putthumans 😡😡😡 to talk to us.. Donot assist anybody... Your managers needs assistance more... Your app doesn't login refresh and gets to same page again... WhatsApp you pick up place an order then put an agent... The robot keeps... Repeating his automatic msgs... Can u bring humans??? 3 stpd gents picked up my calls on call they do tell you wait to refer you to sales assistant then they do waste ur time then they close the line.... idits... That's what jumia? I did delete all my basket for more clearance. 0508933532 Youssef Tawil - - go check how many times Idid try to login... And your app up.... You're too weak your agents are too empty minded to assist, go bring smart humans...f you and your service. I dont to do shopping anymore... If any body calls me make sure to go do the order of mine personally and place it or after that weak sick service go assist your managers or your owners.. They need more help than customers... You my day.
Nana
I came to their pickup station at American house,East legon - Ghana to pick up my package. I got there and they told me it's 3pm and they can not give me my package because they've closed. Meanwhile, the shop was opened, there were people there working who could have helped with my package but none of them helped. Meanwhile I called in the morning to let them know the time I will be there. How could you guys work like this. They acted nonchalantly. Is this how you guys treat customers??? How long will it take to give me my package?? I sat there for over 30 minutes while they work without any one attending to me. Till later when I was about leaving before they asked for the order number. How?? Only God knows how many customers they denied receiving their packages .
Suad Akalifa
I was sold an expired item which damaged my skin really badly and they’re not even minding me about it. Why sell and expired item. It is a crime and they’re not even doing anything about it very bad customer service
David
Item delivered on time
Typische Antwortzeit unter 24 Stunden.
Für Jumia Ghana liegen bisher 19 öffentliche Bewertungen vor (3,0 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Mobiltelefongeschäft sind CeX/WeBuy - United Kingdom (3,9 von 5), Currys (4,0 von 5), Cdiscount (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Jumia Ghana ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Jumia Ghana hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Jumia Ghana: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.