Bewertung
1,1
Schlecht · von 5 Sternen
Just Eat Erfahrungen
1,1von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Unternehmen
0%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Just Eat schreiben
Paul Sarkozi
Verifizierte Bewertung
I spent £14 for a meal and the Drink…
I spent £14 for a meal and the Drink got spilled so had no cola also ordered chocolate brownie didn't receive the chocolate brownie and was refused a refund for my missing items by just eat poor customer service in my opinion
0
Jason Whittam
Verifizierte Bewertung
This is hands down the worst company …
This is hands down the worst company on the planet. The service, support and complete arrogance, incompetence and rudeness with which they operate is unbelievable. How they are still in business is a mystery. My food arrived 2 hours lates, App constantly moved the time, restaurant confirmed the order was collected 2 hours before it was delivered, then food arrived cold and inedible. Customer service are a joke, made no sense and refused to even explain their process. I strongly urge anyone to use alternative or make a sandwich rather than use this shambles of a Company
0
Michael Flintoft
Verifizierte Bewertung
No refund even if items are not delivered!
Restaurant called to say that they did not have an item and asked me if I wanted an alternative. I said no, they said to raise it with just eat. I raise it with them and they say their automated review has decided I don’t get a refund for an item that didn’t get provided. Sent them the voicemail and the call from the restaurant as evidence, still nothing, then when I said I’ll raise a dispute with my bank, they threaten to withdraw my service as per their terms and conditions…customer.service..its.best!! Crooks!!
0
L. Sang
Verifizierte Bewertung
Poor food and even worse customer service
I’ve been disappointed with Just Eat before, but I decided to give the platform one final chance. Unfortunately, this order was the last straw. The food was stale, the tandoori had a really unpleasant smell, the dal makhani was unbelievably salty, and the paneer was simply awful. The overall quality of the food was completely unacceptable. I contacted Just Eat to complain, but rather than taking the issue seriously, I received a generic response explaining that restaurants have their own recipes and that Just Eat cannot influence taste or presentation. That completely missed the point — I wasn’t complaining because I didn’t like the taste. I was complaining because the food was stale, smelled bad and was not of an acceptable quality. After this experience, I have closed my Just Eat account and will not be using the platform again. I had already given them several chances, and this was my final one. Based on my experience, I would personally look elsewhere.
0
Gemma
Verifizierte Bewertung
Fraudulent and Zero Customer Services Apart from Ineffectual AI Bots
Absolutely appalling. They took £60 out of my Mums account when she hadn't ordered anything. As soon as she got the bank involved, the money arrived back in her account. I went to place an order using a credit for a previous poor order we'd had and when I went to pay the credit vanished. Unsurprisingly you cannot speak to a human at JustEat. You either go around in circles in their AI chat online or you call and as soon as you select the customer option they refer you back to the AI chat again before swiftly dropping the call. So now there is no way to get compensation, resolve missing credits or speak to someone when they 'accidentally' take money out of your account!!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Häufige Fragen zu Just Eat
Ist Just Eat seriös?
Just Eat erreicht aktuell 1,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (London, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Just Eat?
Kundinnen und Kunden bewerten Just Eat im Schnitt mit 1,1 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat Just Eat seinen Sitz?
Just Eat hat seinen Sitz in London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von Just Eat beansprucht?
Nein. Das Profil von Just Eat ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Just Eat hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Just Eat auf Bewertungen?
Just Eat: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Just Eat negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.