Bewertung
2,6
Durchschnittlich · von 5 Sternen
JUUL Erfahrungen
2,6von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
18
5 in den letzten 12 Monaten
Unternehmen
22%
Anteil 5-Sterne-Bewertungen
Bewertungen (18)
5 in 12 MonatenIhre Stimme
Erfahrung zu JUUL schreiben
Ray Kizelowicz
Verifizierte Bewertung
frustrating, etc. etc.
Your product is the most dysfunctional, frustrating, and over priced I have ever encountered. The device fails to work (with multiple devices fully charged and a full pod) much of the time. This is bad enough but when your customers discover the following: (prices are as on line) they are certain to drop you. 1. Your pods, in the 4 pod package, result in a cost of $7.49 per ml of liquid. 2. Another vape product (refillable) results in a cost of $0.20 per ml of liquid. 3. Another issue points to your module not showing the remaining charge. 4. Customer service is nonexistent. I am sure as more of your users discover the above, your company will join ENJOY that you sued out of business. They had a much better product than you do.
0
Dina Alexander
Verifizierte Bewertung
This company needs to redesign their…
This company needs to redesign their product. I am a first-time customer and I purchased a device with a charger and a separate container of pods. From the beginning it was complicated to figure out how it works together. Once I figured it out, it didn't work! I tried charging it I've read the booklet on how to gently do everything with this device to troubleshoot any problems. Still did not work. I tried to contact the company, had to create an account, had to register my product, had to submit a warranty request, and I was finally given a phone number. Unfortunately I was disconnected three times. This phone call was so long and drawn out that it never was completed. I am so mad. 2 hours of misery and aggravation. I lost 20 bucks over this and 2 hours of my time. This is the worst product on Earth and should be discontinued. It feels like a scam in a box. Don't buy it!
0
Peter Balouris
Verifizierte Bewertung
Online orders required weeks of returns & follow-ups to resolve quality issues
I’m Online orders required weeks of returns & follow-ups to resolve quality issues sharing this for consumer awareness, not to attack the company. Over several months, I noticed consistent differences between JUUL pods purchased directly from JUUL.com and pods purchased from retail stores (Circle K). The online-ordered pods were noticeably lighter in color, weaker in flavor, and did not last as long, despite being sealed and the same flavor and nicotine strength. I documented everything — batch numbers, sealed packaging, photos, receipts, and timelines — and contacted JUUL support. The issue was eventually escalated, and JUUL requested that I return unopened pods for investigation. This required hazmat shipping, USPS coordination, delivery delays, and multiple follow-ups after confirmed delivery. While JUUL ultimately reimbursed the returned products and refunded a subscription cancellation fee, the process took weeks and significant effort. The resolution itself wasn’t the problem — it was how much work was required for a paying customer to get there. My takeaway for other consumers: If you order directly from JUUL.com, document everything (photos, batch numbers, receipts, tracking). In my experience, retail purchases did not show the same issues, and resolving online problems required persistence. Posting this so others know what to expect and can make an informed decision.
0
Sibby
Verifizierte Bewertung
I switched from Elf Bar to Juul pods…
I switched from Elf Bar to Juul pods after dealing with bleeding gums, and I’ve had zero issues since. I actually enjoy using Juul now — both at home and when I’m out. My favourite pod flavours, in order: • Virginia Tobacco – a warm, roasted, nutty flavour. • Mango – lightly sweet and nicely balanced. • Watermelon – a smooth mix of sweetness with a hint of spearmint. • Arctic Breeze – creamy mint with a sharp, icy finish. I’ve also tried Autumn Tobacco, which has the taste and aroma of overripe autumn apples. Ruby Menthol is sweet with a crisp menthol edge. Lychee is decent — a bit too sweet for my taste, but perfect after a meal.
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Lexi
Verifizierte Bewertung
I had to switch to Juul from Njoy (Juul…
I had to switch to Juul from Njoy (Juul sued them) and I have to say, it doesn’t satisfy the nicotine craving at all. The pods are half the size so they cost twice as much. If they made a pod that was stronger maybeeeee it’d be okay but for now, I’m on the hunt for more Njoy pods and can’t wait until that lawsuit is over.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Häufige Fragen zu JUUL
Ist JUUL seriös?
Für JUUL liegen bisher 18 öffentliche Bewertungen vor (2,6 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (San Francisco, US) ist öffentlich dokumentiert. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat JUUL seinen Sitz?
JUUL hat seinen Sitz in San Francisco, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Ist das Profil von JUUL beansprucht?
Nein. Das Profil von JUUL ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann JUUL hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet JUUL auf Bewertungen?
JUUL: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann JUUL negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.