Bewertung
1,5
Mangelhaft · von 5 Sternen
Mietwagenanbieterk10mobility.com
1,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
23 in den letzten 12 Monaten
Mietwagenanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Jigé Coudon
J'ai loué une voiture à Ibiza en passant par Doyouspain. - 1 heure d'attente à l'extérieur en pleine chaleur avant de pouvoir récupérer la voiture. - vente forcée du rachat de franchise car "on ne peut pas faire de pré-autorisation sur votre carte de débit". Archi faux... j'ai une Visa Premier et j'ai toujours loué des voitures avec cette carte sans aucun problème ailleurs... - facturation du nettoyage des sièges pour plus de 80 Eur alors que les sièges étaient sales au départ. A fuir absolument, leurs méthodes sont scandaleuses!
jacob
English Beware!! They take your money and you won't get it back so don't rent a car from k10bobility. And they work with booking.com no help there either. Dansk Pas på!! De tager dine penge og du får dem ikke tilbage så lad være at leje bil hos k10bobility. Og de sammearbejder med booking.com heller ingen hjælp der.
Annette
Totally untrustworthy - DO NOT GIVE THEM YOUR MONEY The car was rubbish and because we failed to see a scratch on the underside of the front bumper when we took the car they charged us Euro 400. We would have had to be on the floor to have seen it. They clearly knew it was there and just ripped us off. When we said it wasn’t us and clearly old they said we hadn’t recorded the damage when we took the car and we had signed a contract. They said it was our problem. When we refused to pay ridiculous fee they took the money from our deposit
Unai Lekuona Andonegi
Una auténtica vergüenza. 2 raspones de 2 cms d alguna rama que practicamente ni se apreciaban 411 euros. Nunca me había pasado nada así NO alquiléis en esta compañía Sin unos PIRATAS, unos LADRONES
Zara Al-Musawe
**Subject: Formal Complaint Regarding the Conduct of a K10 Supervisor** Dear K10 Management, I am writing to formally complain about the behaviour of one of your supervisors at your Ibiza location. When I collected my rental vehicle, I discovered that the infotainment screen was set entirely in German. As I could not understand the menu, I politely asked the supervisor if he could help me change the language. Instead of offering assistance, he immediately became aggressive. He raised his voice, waved his hands in the air, and repeatedly shouted at me, saying: *"It's not my job to do the screen. Go and read the manual. Do it yourself. Use ChatGPT."* I was completely taken aback by his behaviour. I remained calm throughout the interaction and repeatedly said, *"Sir, please calm down. I just need some help."* However, he continued shouting, dismissing me, and walking away while I was trying to speak to him. His conduct was intimidating, unprofessional, and entirely unacceptable. I have never in my life been spoken to so aggressively by a member of staff, especially over such a simple request for assistance with a rental car. The experience became so upsetting that it brought me to tears. No customer should ever leave a car rental desk feeling humiliated for asking for help. Ibiza is known around the world for its welcoming atmosphere, kindness, and relaxed spirit. Unfortunately, if this supervisor is someone's first interaction after arriving on the island, it creates the exact opposite impression. I genuinely wish him peace and calm, but taking out that level of anger on a young woman who was simply asking for assistance is unacceptable, particularly from someone in a supervisory position. I would also like to recognise **Anthony and Kader**, who were both extremely kind, professional, and helpful. They treated me with respect and restored some of my confidence after such an unpleasant experience. My complaint relates solely to the supervisor's behaviour. I hope K10 will investigate this incident seriously and ensure that no other customer has to experience the same treatment.
Typische Antwortzeit unter 24 Stunden.
K10mobility erreicht aktuell 1,5 von 5 Sternen aus 25 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten K10mobility im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 25 Bewertungen. 23 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von K10mobility ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann K10mobility hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
K10mobility: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.