Bewertung
2,1
Mangelhaft · von 5 Sternen
2,1von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
18 in den letzten 12 Monaten
Urlaubsvermietung
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Troy Clark
Scam, not a hotel. The building doesn't say Kasa on it anywhere. No real person on site. Just a phone number to a 3rd world. Customer service is a 0
Quarante Queen
I booked a Kasa in San Diego for my parents who you would consider elderly (they're at their 70s), but kinda tech-savvy. I wanted to see how they'll adapt to this new concept of a tech-enabled stay. Surprisingly all went well. They were giddy with excitement since it's their first time to try staying at a place using codes. Anyway, Kasa in Little Italy was like a home away from home. It was clean, spacious, well-furnished. We got a 1 bedroom suite and it had a full kitchen, washer-dryer and amenities like an outdoor pool, full gym and a room with a massage chair (which my dad loved). Wish they had vending machines but it's not a deal breaker because they're located in a great spot in Little Italy where there are tons of restaurants and stores. Also close to the airport so we just took a rideshare all over, no need to rent a car. Can't wait to return!
Joe Riemma
I would give no stars if I could! We traveled 14 hours via car only to arrive at the destination with no place to sleep. The booking via VRBO still showed as valid. However someone emailed us and cancelled us while we were traveling and didn't really have access to email. When we arrived he had an email cancellation from Kasa. We checked our booking via VRBO, it said it was still valid. Someone really dropped the ball here. We had to frantically look for a place to stay. Wound up paying more money for a place we had no idea what to expect. The whole process is just wrong. They didn't even offer an upgrade to another one of their properties. Just a generic email written by AI stating they were sorry! I feel like they should be held accountable and not be allowed to do this to people. We would expect them to try and make amends with a customer. They just washed their hands and said. Nope to bad so sad. Buyer beware. Please spend your hard earned money somewhere else! No customer service! No help!
Oliver Meakings
They entered my property without permission. Left dirt, dust and documents. They falsely claimed it was an emergency. Avoid.
Kevin Bryant
My reservation was canceled by Kasa only two days before check-in, leaving me scrambling to find alternative accommodations near Santa Clara University at the last minute. The biggest issue wasn't the cancellation itself—it was the timing. By that point, hotel availability was limited and rates were significantly higher. Travelers relying on a confirmed reservation should be aware of this risk. Recommend to find another more reliable place to do business. Absolutely unacceptable and couldn’t even warrant a phone call as I got an anticlimactic text. Would rate lower than one star if possible.
Typische Antwortzeit unter 24 Stunden.
Kasa erreicht aktuell 2,1 von 5 Sternen aus 46 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Kasa im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 46 Bewertungen. 18 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Urlaubsvermietung sind Vrbo (1,5 von 5), Hoseasons (4,5 von 5), Wiber Rent a Car (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Kasa ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Kasa hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Kasa: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.