Bewertung
2,4
Mangelhaft · von 5 Sternen
Geschäft für Modeaccessoireskhy.com
2,4von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
8 in den letzten 12 Monaten
Geschäft für Modeaccessoires
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Mia
I am extremely disappointed with my recent experience. I placed my order on July 17 specifically to ensure my dress would arrive well before my birthday. My original estimated delivery date was July 23, which gave me plenty of time for my birthday plans. Instead, on July 22, I noticed something was wrong with the tracking. By July 23, the tracking showed that my package was being returned to the sender. After contacting UPS, I was informed that the package was being returned because the shipping label created by KHY was incorrect. This was not an error on my part. My billing and shipping addresses are identical, and all of my information was entered correctly. I contacted your customer service team and was assured the issue would be resolved. However, the replacement shipment is now scheduled to arrive July 28—the day after my birthday. At this point, the dress has completely missed the occasion for which it was purchased. I ordered well in advance to avoid exactly this type of situation, and due to an error with your shipping label, my birthday outfit will not arrive in time. I shop online frequently, including with other brands, and I rarely experience issues like this. This has been incredibly frustrating and has fallen far below the level of service I expected from KHY. Because the dress will no longer serve its intended purpose, I plan to return it upon arrival. I expect this return to be processed without any complications, return shipping charges, or restocking fees, as this situation resulted entirely from an error on your end.
Amanda Stead
Please don't buy from these people. I bought a dress, it took weeks to arrive. It wasn't the dress in the photo! I paid £54 for it and they sent me £10.99 refund saying it cheaper for me to keep the dress than send back and I only get 20% refund 🤷♀️
Vilana Banjanovic
The size description on the website is completely misleading. The brand recommends sizing down, which is not correct — the dress is actually true to size, and the measurements listed on the website are inaccurate. I followed their recommendation and ordered a size down. When the dress arrived, it was extremely tight and unwearable. When I contacted customer service to exchange it for the correct size, they refused, which is an absurd policy — especially when customers have no opportunity to try the item before purchasing and there is no physical store. The inaccurate measurements are entirely their responsibility, yet they take no accountability. Customer service was disappointing, unhelpful, and arrogant. It felt like they simply didn’t care about the customer or the brand — only about taking the money. I would never recommend this company to anyone. This was a very poor experience and even worse customer service.
Virginie Granier
Très déçue un article manquant dans la commande alors que payé et les deux autres abîmés . Le service client ne réponds pas à ma demande. Escroquerie.
phil am
Beware: Sizes are for teens, not women I truly regret buying from this website. I ordered a dress for the first time and the sizing is more suited for teenagers than adult women. The quality feels very cheap for the high price, and it was extremely difficult to reach customer service. I feel like I wasted my money on a low-quality dress. In my experience, Shein is better than Khy.
Typische Antwortzeit unter 24 Stunden.
Für KHY liegen bisher 14 öffentliche Bewertungen vor (2,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Geschäft für Modeaccessoires sind QVC UK (4,0 von 5), Boozt (4,1 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von KHY ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann KHY hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
KHY: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.