Bewertung
3,7
Gut · von 5 Sternen
3,7von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
39 in den letzten 12 Monaten
Bekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Fabiola lwow
If you’re considering buying from KLEED, be aware that their sizing runs extremely small and the return/refund process can be incredibly frustrating. In my experience, it took more than five months to receive my refund. I was repeatedly told that delays were due to Portuguese customs authorities, but what was most disappointing was the lack of customer service and support for U.S. customers. Even after KLEED had received my returned items, I am waiting another month and still had not been credited. Communication throughout the process was extremely poor and often non-responsive. Five months to resolve a return and refund is simply unacceptable. Based on my experience, I would not purchase from KLEED again, especially as a U.S. customer.
Stephanie
I have to pay £92.74 from DHL customs invoice just for one dress. As a UK customer this has never happened to me and also brought here before. I brought it on behalf of someone else so as I didn’t mention it I have to pay it:(
Alia Preyer
I planned a 3 day trip to Portugal, so ordered two kimonos well ahead of time to be delivered to the address where I'd be staying. 1. After a week Kleed still hadn't dispatched the goods 2. After a couple of reminders they eventually delivered...but not to the address given, so my first day in Portugal was spend retrieving the goods 3. Neither of the kimonos were the ones I'd ordered! 4. Customer service was not available as they were all on holiday for a week. Their emergency contact was useless. 5. Eventually I managed to get hold of the owner who was unapologetic and blamed the packer for getting the order wrong. 6. Trying to return the incorrect order wasted another day of my 3 day trip. 7. Kleed claimed they were too busy to locate my tracked return, so it took a while and a lot of phone calls for them to refund me. The whole experience was appalling, and they did absolutely nothing to make it right.
KALLIOPI MARIA Moraitou
Excellent product in terms of manufacturing, craftsmanship, quality of matetials, textures and weaving, environmental friendly, prompt delivery!!! Thank you team KLEED !!! Wishing you all the best to keep on!!!
helena correa mendes
I bought a wonderful wool kimono coat this January but I bought wrong size, I returned it and their customer care team was super quick and professional taking care of me. They sent in 1 day another size after receiving mine. I love the brand. Can’t wait for next winter to buy another wool kimono. Congrats Kleed
Kleed erreicht aktuell 3,7 von 5 Sternen aus 40 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Kleed im Schnitt mit 3,7 von 5 Sternen („Gut“) auf Basis von 40 Bewertungen. 39 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind Superdry (4,1 von 5), CafePress (4,3 von 5), FRASERS (3,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Kleed ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Kleed hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Kleed antwortet hier nicht auf Bewertungen. Ohne beanspruchtes Profil kann die Firma hier nicht antworten.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.