Bewertung
4,3
Gut · von 5 Sternen
Innenarchitektksmartsign.co.uk
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
9 in den letzten 12 Monaten
Innenarchitekt
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Verity Maskrey
Bought the Belissima LED house sign in March of this year. LED is not bright enough to illuminate the sign sufficiently and is only held on with double sided tape. It has already fallen off! Sign itself looks lovely but is very flimsy, feels like it would break if I tried to take it down.
Lewis
I ordered a sign and light from this company through Amazon. Delivery was quick, but unfortunately the plaque arrived damaged with a noticeable dent. My experience with customer service was even more disappointing. I couldn't contact the company through Amazon, so I tried calling them directly. Their website claims they're "a company you can get through to," but that couldn't have been further from my experience. I was never able to get through by phone and had to resort to email instead. The customer service I received via email was extremely poor. I initially requested a full refund, but was told I would have to return the damaged item. I then asked whether a partial refund could be offered instead, only to be offered 10%. I was also told they couldn't offer any more because they "wouldn't break even on the sale." Frankly, that's irrelevant from a customer's perspective. Your profit margins are not the customer's responsibility. I paid for a new, undamaged product, and that's what I expected to receive. The item should have been checked before it was dispatched. Sending out damaged goods and then expecting the customer to either return them or accept a token 10% refund (£1.30) is simply unacceptable. Overall, this has been a very disappointing experience. I would also suggest improving your customer service-responding to phone calls, providing more helpful support, and even something as basic as signing off emails professionally would make a significant difference. I would not recommend this company based on my experience.
Indy Pie
Returning customer...have to say that customer service is excellent, helping out with product, design ad any queries I have had and supplying me with a great end product. Thank you Raj K
Chris
Very good experience with ordering our Belissima homesign. Customer service helped out with our questions and cutomizing the text to our liking. Delivery was superfast and the product arrived in good fashion. The sign looks very elegant. All in all very happy with the purchase and process, would highly recommend.
Christy
I ordered bin stickers which only cost £1.99 including postage. They were quickly dispatched but taking a long time to arrive. I emailed the company who quickly replied to say they were having trouble with Royal Mail and if they did not arrive by next day they would send more. They did arrive next day but I do want to praise the excellent response from the company that would have sent more stickers even though it was not their fault.I am very pleased with the stickers, a bargain for the price.
Typische Antwortzeit unter 24 Stunden. Beantwortet 13 % der negativen Bewertungen.
Ksmartsign erreicht aktuell 4,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Brooklands Mill, WN7 3EH Leigh, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Ksmartsign im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 9 davon stammen aus den letzten 12 Monaten.
Ksmartsign hat seinen Sitz in Brooklands Mill, WN7 3EH Leigh, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Innenarchitekt sind Oak Furnitureland (4,9 von 5), Made (3,8 von 5), Weltbild (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Ksmartsign ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ksmartsign hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Ksmartsign: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.